Operation centre analyst Work, Jobs in Cheadle Heath, Gtm (with Salaries)

IT Service Desk Analyst
Stagecoach —Stockport
- Full-time
- Computer networking
- Employee discount
7d
Security Operation Centre Analyst
Dunelm —Manchester
- Part-time
- Data analysis skills
- Analysis skills
- Continuous improvement
7d
Compliance QA Analyst
Evolution Money —Manchester
- Up to £36,000 a year
- Full-time
- English
- Organisational skills
- Financial services
- Annual leave
Quick apply
3d
Associate SOC Analyst
NCC Group —Manchester
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Annual leave
Quick apply
3d
Senior Analyst - Retail
Well Pharmacy —Manchester
- Azure
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
6d
SOC Analyst
NCC Group —Manchester
- Full-time
- Hybrid work
- Customer service
- Writing skills
- Mentoring
- Annual leave
Quick apply
Tactical Planning Analyst (Fixed Term)
Bupa —Salford
- £33,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Employee discount
- Gym membership
Quick apply
5d
Incident Manager - Relaunch@Capgemini
Capgemini Sogeti —Manchester
- Management
- Organisational skills
- Communication skills
NMC Cyber Threat Intelligence Specialist
Police Digital Service —Wigan
- £45,000 - £50,000 a year
- Hybrid work
- Analytics
- Work from home
10d
Senior Finance Analyst – Financial Services
hireful —Manchester
- Up to £55,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Annual leave
Quick apply
6h
Senior SOC Analyst – Manchester
BAE Systems —Manchester
- Full-time
- Hybrid work
- Azure
- AWS
- Continuous improvement
- Referral programme
DFIR Lead Cyber Operations Analyst
Barclays —Knutsford
- Weekend availability
- Mentoring
- Leadership
- Communication skills
Dealer Credit Specialist
Ford Motor Company —Manchester
- Hybrid work
- Spanish
- English
- Business
Senior Manager - Real Time Delivery Manager EMEA
Live Nation —Manchester
- Full-time
- Data analysis skills
- Analysis skills
Indirect Tax Compliance Analyst
RS Integrated Supply —Warrington
- Microsoft Excel
- Analysis skills
- Communication skills
Information Security Analyst
Swissport International AG —Runcorn
- Full-time
- Hybrid work
- Communication skills
Senior Project Manager (Marketing Operations) - 12m FTC
Freshfields —Manchester
- CRM software
- Project management
- Organisational skills
Senior Digital Forensics and Incident Response Analyst
Barclays —Knutsford
11d
Senior Marketing Associate, Web Analytics - Manchester
Fitch Group —Manchester
- Analysis skills
- AI
- Analytics
FTC IT Technician
NRG Riverside —Wigan
- £33,475 a year
- Monday to Friday
- Databases
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply

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IT Service Desk Analyst

Stagecoach -
Stockport

Apply Now

Job details

Full-time
7 days ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Qualifications

Technical troubleshooting
Desktop support
Hardware repair
Computer repair
Incident queue management
IT service management
User account provisioning
Ticket management
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Computer networking
Technical writing
Customer support
Customer interaction
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
Active Directory

Full job description

Salary

Competitive salary, pension, free bus travel and access to a wide range of retail discounts

Be the face of IT support at Stagecoach

Technology plays a vital role in keeping Stagecoach running smoothly, supporting colleagues across our depots, engineering operations, head office functions and customer services teams. We're looking for a motivated and customer-focused IT Service Desk Analyst to join our growing IT team. This is an exciting opportunity for someone who enjoys solving problems, helping people and building their technical expertise in a fast-paced and supportive environment. As the first point of contact for IT support, you'll provide technical assistance to colleagues across the business, ensuring issues are resolved efficiently and that every interaction delivers an outstanding customer experience. Whether you're troubleshooting Microsoft 365 issues, supporting new starters, resolving hardware faults or helping colleagues get back online quickly, you'll play a key role in keeping our business moving.

What you'll be doing:

Providing technical support via telephone, email, ticketing systems and face-to-face interactions.
Diagnosing and resolving hardware, software and operating system issues.
Supporting Microsoft 365 applications and Windows environments.
Troubleshooting user account issues within Active Directory.
Investigating basic networking and connectivity problems.
Logging, managing and updating incidents and service requests through our IT Service Management platform.
Escalating complex technical issues to specialist support teams and third-party providers where required.
Maintaining accurate ticket records and technical documentation.
Working to agreed service levels and ensuring timely resolution of support requests.
Contributing to knowledge articles, process improvements and service enhancement initiatives.

What we're looking for:

You'll have experience or knowledge of:

Windows operating systems and desktop support.
Microsoft 365 applications and services.
Active Directory user administration.
Basic networking concepts and troubleshooting.
Hardware diagnostics and first-line repair activities.

Customer Focus

You'll be someone who:

Enjoys helping people and solving problems.
Communicates clearly and professionally with users of all technical abilities.
Takes ownership of issues through to resolution.
Delivers a positive and responsive customer experience.
Remains calm and professional when managing multiple priorities.

Why join Stagecoach?

This is an excellent opportunity to build your IT career within a business that supports millions of customer journeys every year. You'll join a supportive technology team that values collaboration, development and continuous improvement. In return, you'll gain exposure to a broad range of technologies, develop your technical capabilities and make a real impact on colleagues across the organisation.

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.

Location:

Stagecoach Shared Service Centre One Exchange, 20 Railway Road Stockport SK1 3SW

Apply Now

Refine Your Search

operation centre analyst jobs in cheadle heath, gtm

IT Service Desk Analyst

Security Operation Centre Analyst

Compliance QA Analyst

Associate SOC Analyst

Senior Analyst - Retail

SOC Analyst

Tactical Planning Analyst (Fixed Term)

Incident Manager - Relaunch@Capgemini

NMC Cyber Threat Intelligence Specialist

Senior Finance Analyst – Financial Services

Senior SOC Analyst – Manchester

DFIR Lead Cyber Operations Analyst

Dealer Credit Specialist

Senior Manager - Real Time Delivery Manager EMEA

Indirect Tax Compliance Analyst

Information Security Analyst

Senior Project Manager (Marketing Operations) - 12m FTC

Senior Digital Forensics and Incident Response Analyst

Senior Marketing Associate, Web Analytics - Manchester

FTC IT Technician

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