Traffic coordinator Work, Jobs in Cheadle Hulme, Gtm (with Salaries)

New Client Enquiry Coordinator
Express Solicitors —Manchester
- £13.63 an hour
- Weekend availability
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
6d
Traffic Coordinator
XPO Logistics —Manchester
- £31,212 - £32,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
- Employee discount
Quick apply
Volunteer Blog Coordinator
Poverty Child —Manchester
- 8 hour shift

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New Client Enquiry Coordinator

Express Solicitors -
Manchester

Apply Now

Job details

£13.63 an hour
6 days ago

Benefits

Free flu jabs
Employee assistance programme
Private medical insurance

Qualifications

Injection administration
Organisational skills
IT
Communication skills

Full job description

About Us

Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers’ liability, serious injury, clinical negligence, occupiers’ and public liability, road traffic accidents and industrial disease.

We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year‑on‑year growth, Express Solicitors are the largest personal injury claimant firm in the UK.

Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest‑rated firms in the sector.

The Role

Start Date: Tuesday 1st September 2026

Location: South Manchester / Hybrid (50% remote after probation)

Salary: £13.63 per hour) + uncapped commission (avg. £200/month, with top performers earning £300 - £400)

As the first point of contact, you’ll play a vital role in welcoming new clients and guiding them through the early stages of their legal journey. You’ll handle enquiries via phone and email, ensuring each person feels cared for, listened to and understood.

This position offers a fantastic opportunity to join a supportive and fun team, with clear paths for career progression—over 50% of our Specialist Team hires are internal promotions, 14 of which were promoted within the last 12 months!

Responsibilities

Deliver a 5-star client experience from the first contact

Respond to enquiries by phone and email with professionalism and empathy

Gather essential information to assess the validity of claims

Maintain accurate client records using our case management system

Collaborate with a high-performing team to ensure every enquiry is handled efficiently

Person Specification

Outstanding communication and listening skills

Confidence in handling sensitive conversations

A friendly, professional, and proactive approach

Strong IT and organisational skills

A desire to learn, grow, and succeed

Ability to build rapport and gain client commitment

A team player mindset

Salary

Base salary of £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400

Working Pattern & Hours

Our team work on a rotation of one week of early shifts then one week of late shifts.

Early Shift: 08.30 – 17.00 (8:30 – 16:30 on Friday)

Late Shift: 12.00 – 20.00 (12:00 – 19:30 on Friday)

You will be required to work one weekend shift every third weekend, with a day off in lieu in the week, both of which will be fixed following initial training.

Weekends/Bank Holidays 10:00–18:00

Benefits

Hybrid Working

3/2 hybrid working pattern after probation.

23 Days Holiday

Rising to 26 days plus time in lieu for any bank holidays worked

Extra Holidays

3 holiday buy backs and an extra day for your birthday after service length requirement.

Looking After Your Health

Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.

Looking After Your Well-being

24/7 Offsite Gym, Netball/Football team, 10km Manchester team and more.

Work Life / Balance

Active social committee with generous departmental and firm-wide social budget.

Apply Now

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New Client Enquiry Coordinator