Business continuity Work, Jobs in Cheltenham, Gls (with Salaries)

Service Delivery Specialist
QA —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Client Relations Executive
Ecovision Asset Management —Quedgeley
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Customer Programme Leader (14 month FTC)
GE Aerospace —Cheltenham
- Full-time
- Oracle
- Salesforce
- Contracts
Service Delivery Specialist
QA Limited —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Senior Audio-Visual Practitioner
HM Revenue and Customs —Westfield
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Driving
- Work from home
1d
Deployment Consultant (6-Month Fixed-Term Contract)
VoCoVo —Chipping Norton
- £40,000 - £50,000 a year
- Day shift
- Remote
- Scripting
- Linux
- Communication skills
- Employee assistance programme
- Sick pay
Infrastructure Engineer
Ecotricity —Stroud
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Free parking
- Employee discount
Quick apply
Change Manager
Claranet —Gloucester
- Full-time
- Travel
- IT
- Financial services
Data Science and AI Trainer (Government)
QA Limited —Cheltenham
- Azure
- Doctoral degree
- Computer Science
- Annual leave
- Employee assistance programme
Technical Buyer
Ontic —Staverton
- Full-time
- Management
- ERP systems
- Microsoft Office
- Annual leave
- Employee assistance programme
Senior Account & Channel Manager
Ripjar —Cheltenham
- Full-time
- Hybrid work
- Sales
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Head of Cyber, Band 8b
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £66,582 - £77,368 a year
- Full-time
- Annual leave
- Employee discount
Data Centre Operator
Barclays —Gloucester
- Maintenance
- Administrative experience
- Computer networking
Commercial Finance Manager
QA Limited —Cheltenham
- Microsoft Excel
- Analysis skills
- AI
- Annual leave
- Employee assistance programme
Integration & Optimisation Project Manager
Worcester Bosch —Worcester
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
Quick apply
4d
Nursery Manager - Cheltenham
Family Adventures Group —Cheltenham
- From £40,289 a year
- Full-time
- Management
- Bachelor's degree
- Leadership
Quick apply
Contracts Manager
MTS Cleansing Service —Edge
- £60,000 a year
- Full-time
- Microsoft Excel
- Contracts
- IT
- Free parking
- Paid training
Private Medical Insurance Switch Adviser
Usay Compare —Cirencester
- £35,000 a year
- Sales
Quick apply
Line Leader
Dairy Partners —Stonehouse
- £36,000 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
Quick apply
2d
HSEQ Director Water Hygiene
HSL Compliance Limited —Ross-on-Wye
- Hybrid work
- Master's degree
- Presentation skills
- Business
- Annual leave
- Sick pay
Quick apply

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Service Delivery Specialist

QA -
Cheltenham

Apply Now

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Full job description

About The Role

Service Delivery Specialist
The Service Delivery Specialist is responsible for coordinating smooth and accurate third‑party (3P) onboarding and supporting day‑to‑day workflow activity within the Service Centre. You’ll work closely with internal teams, Procurement, and external customers to ensure onboarding is completed correctly and on time, while keeping customers informed throughout. You’ll also help manage bookings, enquiries, and SLAs, providing hands‑on support during busy periods to keep operations running efficiently in a fast‑paced, collaborative environment.

How You’ll Make an Impact:

Drive operational ownership by taking responsibility for progressing onboarding and workflow tasks through to completion.
Keep work moving smoothly through effective coordination, planning, and managing dependencies across multiple teams.
Enhance customer confidence by providing clear, timely, and proactive communication to customers and internal stakeholders.
Support workflow performance by helping balance workload, maintain SLAs, and ensure service continuity during busy periods.
Spot and escalate risks early to protect delivery timelines and prevent issues from escalating.
Maintain high accuracy in onboarding documentation, quoting, and operational information.
Influence without authority by building strong working relationships and driving progress collaboratively.
Improve processes by identifying practical enhancements to ways of working and contributing to service improvement.

What You Bring:

Operational service delivery experience gained in a coordination, service management, or multi‑team environment, with confidence managing processes from start to finish.
Strong coordination and workflow skills, including prioritising tasks, balancing demand, and keeping work moving across multiple internal teams.
Clear, structured communication when engaging with external customers; providing updates, managing expectations, and maintaining trust throughout delivery activity.
A proactive, problem‑solving mindset with the ability to spot risks or delays early and take appropriate action, including escalation when needed.

Due to the nature of the account, you will be required to hold or be willing to undergo SC security clearance.

About Us

Wellbeing & benefits
Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:

27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
Holiday Buying scheme
Medicash plan, Wellhub, Cycle to Work scheme
Private Medical Insurance at corporate rates
Employee Assistance Programme
Employee Discounts Benefit Hub
3 Development days
2 Charity days per year
Pension Scheme
Early Friday Finish at 4pm

Personal growth

Learning and opportunity is at the core of what we do - and that applies to you too!

You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Orperhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.

As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.

A little about QA

At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our Mission:
We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning.

You can find out more about us at https://www.qa.com/about/careers/

Apply Now

Refine Your Search

business continuity jobs in cheltenham, gls

Service Delivery Specialist

Client Relations Executive

Customer Programme Leader (14 month FTC)

Service Delivery Specialist

Senior Audio-Visual Practitioner

Deployment Consultant (6-Month Fixed-Term Contract)

Infrastructure Engineer

Change Manager

Data Science and AI Trainer (Government)

Technical Buyer

Senior Account & Channel Manager

Head of Cyber, Band 8b

Data Centre Operator

Commercial Finance Manager

Integration & Optimisation Project Manager

Nursery Manager - Cheltenham

Contracts Manager

Private Medical Insurance Switch Adviser

Line Leader

HSEQ Director Water Hygiene

I want to receive the latest job alerts for business continuity in cheltenham, gls

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