Service desk engineer Work, Jobs in Chester (with Salaries)

IT Engineer
EMS Healthcare —SALTNEY
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Outlook
- Software troubleshooting
- Annual leave
Quick apply
13d
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
4d
IT Support
CIS Worldwide Ltd —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Service Desk Engineer
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
3d
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
13d
Senior IT Support Specialist / Solutions Engineer
Equasys —Warrington
- £40,000 - £45,000 a year
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Paid training
Quick apply
Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Azure
- Microsoft Office
- Continuous improvement
IT Desktop Support Engineer
Allied Digital service —Liverpool
- £29,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
11d
Service and Operations Coordinator
Canning Generator Solutions —Widnes
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Free parking
Quick apply
Installations Coordinator
Radius Limited —Crewe
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Consultant Ecologist
AECOM —Liverpool
- Full-time
- Hybrid work
Geo-Environmental Consultant
Brownfield Solutions —Northwich
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
Principal Water Quality Scientist/ Modeller
AECOM —Liverpool
- Full-time
- Hybrid work
- Master's degree
- Project management
- Scripting

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IT Engineer

EMS Healthcare -
SALTNEY

Quick apply

Job details

Full-time
£27,000 - £28,000 a year
13 days ago

Benefits

Cycle to work scheme
Annual leave
Tech scheme
Enhanced maternity leave
Enhanced paternity leave
Car scheme

Qualifications

Desktop support
Driving Licence
Microsoft Access
Microsoft Outlook
Software troubleshooting
Windows
IT support
Computer networking
SharePoint
IT
Business requirements
Communication skills
Active Directory
Intune
VPN

Full job description

The IT Engineer will provide hands-on technical support across EMS Healthcare’s IT environment, helping to ensure colleagues have reliable, secure and effective access to the systems, devices and services they need. The role will support day-to-day IT operations, including incident resolution, service requests, endpoint management, Microsoft 365 administration, user access, networking, cyber security controls and business application support.

You will work closely with colleagues across the business, external suppliers and the wider IT team to troubleshoot issues, maintain IT assets, support onboarding and offboarding, improve documentation, and contribute to IT projects. This is a practical, service-focused role requiring strong technical troubleshooting, clear communication, good prioritisation and a proactive approach to improving how IT services are delivered.

Main Duties

Provide 1st & 2nd line technical support for colleagues, resolving incidents and service requests in a timely and professional manner
Build, configure, deploy and maintain laptops, desktops, mobile devices, printers and other IT equipment
Administer user accounts, permissions, groups and access changes across Microsoft 365, Active Directory and core business systems
Support Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, Exchange Online and Intune where applicable
Troubleshoot hardware, software, connectivity, VPN, Wi-Fi, network and peripheral issues across office, remote and mobile environments
Maintain accurate IT asset records, ensuring devices are tracked through procurement, deployment, support, return and disposal
Support employee onboarding, role changes and leavers by provisioning and removing access in line with IT and information security procedures
Apply routine security controls, including MFA support, endpoint protection checks, patching activity and escalation of suspected security incidents
Create and maintain clear technical documentation, support guides, asset records and knowledge base articles
Assist with IT projects, system improvements, supplier coordination and the rollout of new technologies across the business

Requirements

Experience – Preferable

Previous experience in an IT support, service desk, desktop support or infrastructure support role
Experience supporting Windows devices, Microsoft 365, user accounts, permissions and common business applications
Experience troubleshooting hardware, software, networking, printing, remote access and mobile device issues
Experience maintaining IT asset records, technical documentation or working within an IT ticketing/service management system

Key Skills

Strong troubleshooting skills across Windows, Microsoft 365, endpoints, applications and connectivity issues
Good working knowledge of Microsoft 365, Windows operating systems, Active Directory, device management and basic networking concepts
Awareness of cyber security good practice, including MFA, password management, endpoint protection, patching and access control
Ability to prioritise tickets, manage competing requests and communicate clearly with technical and non-technical colleagues
Accurate record keeping and documentation skills, with strong attention to detail
A customer-focused, practical and proactive approach to IT support and continuous improvement

Other Requirements

Full UK residency and hold a valid driving license and have suitable transport provisions (public transport is not recommended due to location of offices)
Able to travel throughout the UK and Overseas if required.

Benefits

Bank holidays, plus 25 days annual leave, increasing to 28 after 5 years
Buy & Sell holidays
Enhanced Maternity and Paternity leave
1 Occasion day each year, this could be your child's first day of school, their nativity play or your own birthday - the choice is yours!
Healthshield, our healthcare cash plan
Cycle to work scheme
Electric car scheme
Tech scheme
Wellbeing support from our qualified mental health first aiders

Quick apply

Refine Your Search

service desk engineer jobs in chester

IT Engineer

IT Support Analyst (On Site)

IT Support

Service Desk Engineer

1st Line Support Engineer

Senior IT Support Specialist / Solutions Engineer

Deskside Support Engineer (Liverpool)

IT Desktop Support Engineer

Service and Operations Coordinator

Installations Coordinator

Consultant Ecologist

Geo-Environmental Consultant

Principal Water Quality Scientist/ Modeller

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