Senior salesforce Work, Jobs in Chineham, Ham (with Salaries)

Service Delivery Manager
Nomios —Basingstoke
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Continuous improvement
Quick apply
Sr. Principal Analyst, Microsoft Contract Negotiations & Licensing
Gartner —Egham
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Bachelor's degree
Senior Salesforce Marketing Cloud Specialist
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Scripting
- Communication skills
- Annual leave
- Life insurance
Acquisitions Director
Envisage Dental UK —Basingstoke
- Full-time
- Salesforce
- Microsoft Office
- Travel
Quick apply
EMEA Senior Strategic Key Account Manager - Industrial Distribution (m/f/x)
3M —Bracknell
- Full-time
- CRM software
- Data analysis skills
- English
10d
Senior Sales Executive - Build Environment (Fire Safety)
UL Solutions —Basingstoke
- Remote
- Business development
- Travel
- Annual leave
Senior Salesforce Software Engineer
Sage —Winnersh
- Hybrid work
- Salesforce
- Mentoring
- Annual leave
Acquisitions Partner
Envisage Dental UK —Basingstoke
- Full-time
- Microsoft Office
- Business development
- Travel
Quick apply
CRM Executive
Milk & More —Camberley
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Analytics
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Software Strategic Sourcing Advisor - Director - UK
Information Services Group —Guildford
- Full-time
- Remote
- Microsoft Powerpoint
- Computer literacy
- Business development
Bilingual Customer Success Onboarding Specialist (12 Month Contract)
Geotab —Reading
- Full-time
- Hybrid work
- CRM software
- English
- Analysis skills
Quick apply
Project and Change Manager
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- PMP
- Software development
- Agile
Senior Product Manager – Geospatial Products
Thames Water Utilites —Reading
- £75,000 - £90,000 a year
- Full-time
- Hybrid work
- Product management
- Agile
- Leadership
- Annual leave
12d
Senior Legacy Marketing Manager
Compassion in World Farming —Godalming
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Strategic Account Manager
Person Centred Software Ltd —Guildford
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
Senior Director, Commercial and Marketing Technology Platforms
Fortrea —Maidenhead
- 8 hour shift
- CRM software
- Computer Science
- Bachelor's degree
24/7 SOC Analyst
Nomios —Basingstoke
- 12 hour shift
- Remote
- Analysis skills
- Analytics
Quick apply
9d
Strategic Account Director- Network Service Assurance
Infovista —Guildford
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Engineering
VP, Finance & Operations
Infor —Farnborough
- Full-time
- Hybrid work
- Salesforce
- Master's degree
- Bachelor's degree
Key Account Manager Cardiometabolics Field based Central Region
Abbott Laboratories —Maidenhead
- Full-time
- Business development
- Organisational skills
- Business

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senior salesforce jobs near chineham, ham

Service Delivery Manager

Nomios -
Basingstoke

Quick apply

Job details

Full-time
£45,000 - £55,000 a year

Qualifications

CRM software
Sales support
Driving Licence
Report writing
Report generation
Stakeholder liaison
IT service management
Internal department liaison
English
Continuous improvement
Confluence
Relationship management
Customer support
Customer interaction
Business
Communication skills
Information Technology

Full job description

Nomios' mission is to build a ‘secure and connected’ future. Organisations across Europe depend on us to help secure and connect their digital infrastructures.

In support of our rapid and continued UK growth, we are currently seeking a Service Delivery Manager to join our fast-growing Services team and ensure customer excellence. This is a fantastic opportunity to grow your career in the Network and Cyber Security space, with a company that values its people and offers opportunities for development.

Your role as Service Delivery Manager

As Service Delivery Manager, you will be responsible for the end-to-end customer experience for the services we deliver, serving as the customer’s internal point of contact for any service-related enquiries. The Service Delivery Manager will help deliver customer value by maximising the IT service quality. You will build knowledge management of our customer's environment by understanding and aligning with three main service streams: people, processes, and technology. The successful candidate will be result-orientated, focused, and possess exceptional attention to detail. You should enjoy problem-solving and getting things done in a fast-paced environment, and should be motivated to succeed, with a desire to continuously learn and improve.

Responsibilities

Whilst no two days will be the same, the types of activities that the Service Delivery Manager will be involved in include:

Own the Service Transition for onboarding of new customers and of new services for existing customers
Successfully deliver customers’ Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
Maintain and lead Service Reviews with customers and internal stakeholders
Work closely with the internal Nomios Technical Assistance Centre (nTAC) to ensure positive outcomes for customers
Oversee and execute core ITIL processes for customers (Major Incident Management, Change Management, and Problem Management)
Define, maintain, and improve Service Reporting
Identify areas for improvement across the Service Delivery landscape; own improvement initiatives that deliver value to Nomios
Manage Customer Satisfaction Levels through effective surveys and service performance measurement
Own customer documentation such as operations handbooks, service introductions, and bespoke service processes
Support Sales Account Managers with identification and progression of further Managed Services business
Ensure that vendors meet their targets as part of the SoW

Fluent in English with excellent written and oral communication skills
Strong persuasion skills and a talent for delivering engaging presentations
Degree (preferably Business or Information Technology), or equivalent work experience
Ability to build strong, trusting relationships quickly
At least three years’ experience as Service Delivery Manager for a mature SOC
Knowledge of Service Management tools, such as: CRM, Salesforce, Confluence, Power apps, Microsoft 365
Solid understanding of cyber security concepts, including SIEM, EDR, XDR
Strong team player
Ability to work under pressure, handling escalations calmly and competently
Ability to use initiative and work independently
Organised and professional with the ability to multi-task
Excellent senior stakeholder and relationship management
Proactive, ‘can do’ approach; willing to rise to a challenge
Analytical, enjoying creating reports and documentation, whilst able to explore new ideas
You will regularly be required to attend customer sites across the UK and must therefore hold a full UK driving licence.

Job Specifics

This is a hybrid role, requiring regular visits to customer sites in London and surrounding areas and occasional attendance at our Basingstoke office (free hot & cold drinks, breakfast items, snacks, lunches, and regular takeaway Fridays are provided to all staff in the office!)
Hours are full-time: Monday - Friday, 9:00am - 5:30pm, although some flexibility will be required
Some travel should be expected, including overnight stays in the UK and occasionally abroad when necessary

Why would you choose to come and work for us?

We invest in our people. You will get to work in a dynamic, fast-paced environment where you are free to use your initiative in support of our strategic objectives. You will work alongside high calibre sales, technical, and operational experts as part of a supportive, tight-knit team, within which every individual has an important part to play and makes a real difference. Nomios offers a highly competitive salary and commission scheme along with industry-leading benefits.

Ready to make an impact? Apply now!

Nomios is an equal opportunity employer and is committed to creating and sustaining an environment in which everyone is provided with an equal opportunity to grow and develop, and no individual will be unjustly discriminated against. This includes, but is not limited to, discrimination because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation.

Quick apply

Refine Your Search

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