Delegated operations Work, Jobs in Chorley, Eng (with Salaries)

Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
Tool prep operative
Brookhouse Aerospace —Darwen
- Overtime
- ERP systems
- Maintenance
- Communication skills
- Life insurance
- Referral programme
Recruitment and Outreach Co-ordinator
The Manchester College —Manchester
- £26,000 - £31,000 a year
- Weekend availability
- Customer service
- English
- Analysis skills
- Annual leave
- Employee assistance programme
Associate Provost
UK MANAGEMENT COLLEGE —Manchester
- £80,000 - £120,000 a year
- Doctoral degree
- Administrative experience
- University
Quick apply
PMO Analyst
Munich Re Specialty - Global Markets —Manchester
- Full-time
- Hybrid work
- PMP
- Bachelor's degree
- Product management
- Annual leave
- Employee assistance programme
4d
Senior Operational Manager - Lung Cancer Screening
Manchester University NHS Foundation Trust —Manchester
- £49,387 - £56,515 a year
- Full-time
- University
- Driving
- Travel
5d
Claims Handler
Premier Guarantee —Birkenhead
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
CDD Analyst
Allica Bank —Manchester
- Full-time
- Hybrid work
Senior Project Manager - Nuclear Sector
Egis —Warrington
- Full-time
- PMP
- Engineering
- Master's degree
Operations Specialist – Schemes
Hiscox —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Assistant Commercial Manager
Amey Ltd —Manchester
- Microsoft Excel
- IT
- Annual leave
Quick apply
Assistant HR Operations Manager
East Lancashire Hospitals NHS Trust —Blackburn
- £32,073 - £39,043 a year
- Full-time
- Human resources
- Negotiation
11d
Warehouse Operative
GWA Group —Leigh
- Full-time
- Microsoft Office
- Administrative experience
- Typing
Lead Lawyer - Linked & Organised Fraud
Keoghs —Bolton
- Full-time
- Hybrid work
- Supervising experience
- IT
- Communication skills
- Employee discount
Quick apply
11d
Key Leader - Store Inventory Lead | The Trafford Centre
Lululemon —Manchester
- Weekend availability
- Management
- Sales
- Supervising experience
- Annual leave
- Employee discount
Quality Director - UK
Worley —Manchester
- Construction experience
- AI
Temporary Works Manager
Balfour Beatty —Manchester
- Temporary
- Microsoft Word
- Civil engineering
- Microsoft Excel
- Annual leave
5d
Technical Underwriter - Care
Markel International Services Ltd —Manchester
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Associate Director of Estates - Governance & Performance
The University of Manchester —Manchester
- Annual leave
- Employee assistance programme
Deputy Office Facilities Manager and Support Administrator
The Christie NHS Foundation Trust —Manchester
- £28,392 - £31,157 a year
- Full-time
- SharePoint
- Annual leave
3d

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delegated operations jobs near chorley, eng

Service Desk Analyst (2nd Line)

FluidOne -
Chorley

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension
Employee assistance programme

Qualifications

Customer service
IT support
Communication skills

Full job description

Location:

Chorley

Report to:

Operations Director

Hours:

Full time permanent

Company Overview:

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

Role Overview:

As a competent Service Desk Analyst you will be able to provide IT consultancy services to the full range of FluidOne Chorley clients.

You will effectively support clients as requested in a timely manner in line with the client’s support contracts.

Responsibilities

You are required to provide reactive and pro-active technical support services and incident management for the following types of work:

Monitoring and maintaining systems and networks

Installation and configuration of systems

Diagnosing faults on both hardware and software

Solving technical and application issues by phone, email or in person

Walking clients through troubleshooting steps

Re-fitting and/or replacing of client hardware

Supporting updates and/or roll-outs for client applications (training of users as needed)

Working to SLA’s

Prioritising and managing multiple open tickets

Establishing good working relationships with clients

You will also;

Take details of any problem or service requirement from clients even if they fall outside of your remit – then escalate these appropriately to the relevant team

Take ownership of tickets as appropriate and continue to own the task until completed even if elements of the work are delegated to others

At times, be required to work out of the Office, at Client sites or our Core site. This will require travel, possible overnight stays and has potential for working out of office hours.

Requirements:

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external clients (up to senior management levels, using appropriate and professional language)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practice
Proven experience in an IT Support Role and Team

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period:

Employee Assistance Programme (EAP)

Life Assurance (3x salary)

Sodexo Discount Platform

Complimentary breakfast and refreshments

5% company pension contribution

Generous holiday entitlement + birthday leave

Half-price internet connectivity

Ride2Work scheme

How To Apply:

Send CV with covering letter to [email protected] with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

Apply Now

Refine Your Search

delegated operations jobs in chorley, eng

Service Desk Analyst (2nd Line)

Tool prep operative

Recruitment and Outreach Co-ordinator

Associate Provost

PMO Analyst

Senior Operational Manager - Lung Cancer Screening

Claims Handler

CDD Analyst

Senior Project Manager - Nuclear Sector

Operations Specialist – Schemes

Assistant Commercial Manager

Assistant HR Operations Manager

Warehouse Operative

Lead Lawyer - Linked & Organised Fraud

Key Leader - Store Inventory Lead | The Trafford Centre

Quality Director - UK

Temporary Works Manager

Technical Underwriter - Care

Associate Director of Estates - Governance & Performance

Deputy Office Facilities Manager and Support Administrator

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