About Artesia
Artesia is a specialist consultancy working at the intersection of data, technology, and the UK water sector. We help water companies, regulators, and industry partners make better decisions through evidence, insight, and innovation.
We are a team of around 25 professionals combining technical expertise, sector knowledge, and a collaborative culture. We pride ourselves on being progressive, inclusive, and practical in the way we work, creating an environment where people can grow their careers while delivering meaningful impact.
About the Team
The Business Administration Team provides essential coordination, administrative, and operational support that enables Artesia to operate efficiently and effectively. The team supports colleagues across all areas of the business, ensuring our systems, processes, facilities, suppliers, records, and communications are well managed and aligned with company needs.
About the Role
As Senior Business Administrator, you will be responsible for overseeing the operational backbone of Artesia. Working closely with the directors and supported by a Junior Business Administrator, you will manage key business functions including finance administration, supplier management, quality and compliance systems, governance support, office operations, marketing administration, events coordination, and business reporting.
This is a broad and varied role that combines hands-on delivery with oversight of business processes and administrative activities. You will be trusted to operate independently, identify improvements, and ensure the business has the systems, information, and support it needs to thrive.
Key Responsibilities
Financial Administration & Reporting
- Deliver and coordinate financial administration activities including processing and issuing sales invoices, purchasing, supplier payments, and credit control.
- Act as the primary liaison with external bookkeepers and accountants.
- Prepare and maintain management information, financial reports, dashboards, and performance metrics.
- Support forecasting, cashflow monitoring, and cost management activities.
- Assist directors in monitoring business performance and identifying financial risks or opportunities.
- Support year-end accounting including R&D tax credit applications.
Supplier & Contract Management
- Manage relationships with outsourced service providers including:
- IT Managed Service Provider
- Finance and bookkeeping providers
- Insurance brokers
- Marketing and website providers
- Facilities and office suppliers
- Coordinate contract renewals and supplier reviews.
- Monitor supplier compliance and performance.
- Support procurement and purchasing activities.
- Identify opportunities to improve value, efficiency, and service quality.
Quality, Compliance & Governance
- Own and maintain Artesia's Quality Management System (QMS).
- Ensure policies, procedures, templates, and controlled documents remain up to date.
- Develop and apply document retention and control processes in line with GDPR requirements.
- Coordinate internal audits, management reviews, and improvement activities.
- Support ISO and business accreditation activities.
- Maintain compliance records, risk registers, training records, and governance documentation.
- Support business continuity, risk management, and continuous improvement activities.
- Coordinate evidence gathering for audits and accreditation reviews.
- Produce reports and information to support leadership and board decision-making.
Business Insurance & Risk Management
- Manage company insurance arrangements and annual renewals.
- Liaise with brokers and insurers on coverage, claims, and policy requirements.
- Maintain business risk records and associated documentation.
- Support risk reviews and mitigation activities.
Marketing & Communications Administration
- Maintain website content, team profiles, project summaries, news stories, and case studies.
- Administer Artesia's LinkedIn, X, and other communication channels.
- Schedule and publish articles, blogs, project updates, and promotional content.
- Coordinate production and distribution of newsletters and company communications.
- Maintain contact databases, mailing lists, and CRM information.
- Support marketing campaigns, awards submissions, conferences, and promotional activities.
- Monitor and report on marketing activity and engagement metrics.
- Provide company information as part of large tenders.
Events Management
- Manage Artesia's process for identifying, approving, and attending industry events.
- Maintain a forward programme of relevant conferences, webinars, exhibitions, networking events, and awards.
- Coordinate requests from staff wishing to attend events.
- Support directors/line managers in reviewing and approving attendance requests.
- Arrange registrations, travel, accommodation, and logistics.
- Track attendance, costs, outcomes, and follow-up actions.
Office & Facilities Management
- Working with the Junior Business Administrator:
- Oversee the smooth day-to-day operation of Artesia's office environment.
- Manage facilities suppliers, service contracts, and maintenance arrangements.
- Ensure office equipment, resources, and facilities support effective working.
- Coordinate workplace health and safety arrangements.
- Support office moves, changes, and facilities improvement projects as required.
Executive & Business Support
- Support quarterly and annual business planning activities.
- Coordinate meetings, events, and company-wide communications.
- Assist with governance administration and business improvement initiatives.
- Ad-hoc administrative support for HR Generalist including coordinating training bookings, and liaising with employees and providers as needed.
What We're Looking For
We are seeking an organised, proactive, and commercially aware business professional who enjoys improving processes and helping a growing consultancy operate efficiently.
Essential Experience
- Experience in business administration, office management, business operations, or a similar role, with the ability to demonstrate the skills needed to succeed in this position.
- Knowledge of basic accounting, bookkeeping, or management reporting processes.
- Experience managing suppliers, contracts, or external service providers.
- Experience maintaining business records, policies, and compliance documentation.
- Strong organisational and prioritisation skills.
- Organise and prioritise a varied workload, balancing deadlines and competing priorities effectively.
- Strong Microsoft 365 skills, particularly SharePoint, Word, Outlook, Teams, and Excel.
- Excellent written and verbal communication skills.
Desirable Experience
- AAT, ILM, business administration, operations, compliance, or similar relevant professional qualifications.
- Experience line managing others including supporting, coaching and developing a team to achieve shared goals.
- Experience within a consultancy, engineering, professional services, or technical environment.
- Experience administering a Quality Management System or ISO-certified management system.
- Experience coordinating audits, accreditations, or compliance activities.
- Experience of working with GDPR requirements, in a range of contexts
- Experience maintaining websites and social media channels.
- Experience administering CRM or marketing databases.
- Experience coordinating conferences, exhibitions, or corporate events.
What Success Looks Like
- Work independently, use sound professional judgement, and seek support or guidance where appropriate.
- Take ownership of complex business processes and see them through to completion.
- Build strong relationships with colleagues, suppliers, and external partners.
- Anticipate issues and resolve problems proactively.
- Improve business systems, processes, and ways of working.
- Support and develop junior administrative colleagues.
- Contribute positively to Artesia's culture and business performance.
- Ensure administrative, compliance, and operational activities are delivered consistently to a high standard.
What We Offer
- 29 days holiday plus bank holidays
- Additional long-service holiday awards
- Flexible working hours based around core hours
- Home office setup support
- Free office parking
- Health cash-plan scheme
- Enhanced sick pay
- Enhanced pension contributions
- Enhanced family leave policies
- Sabbatical option after 12 months' service
- Professional development support and CPD allowance
- Paid professional body membership
- Funded training opportunities
- Regular company events and away days
- A supportive, collaborative, and values-driven culture
How to Apply
Please submit your CV and a short cover letter outlining your interest in the role by Friday 11th September 2026.
Equal Opportunities
We welcome applications from people of all backgrounds and experiences. We are committed to equity, diversity, and inclusion, and encourage you to apply even if you don’t meet every requirement listed. If you need any reasonable adjustments during the application or selection process, please let us know and we will be happy to discuss how we can support you.
Job Types: Part-time, Permanent
Pay: £31,500.00-£35,500.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Flexitime
- Free parking
- On-site parking
- Sick pay
- Work from home
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Bristol BS37 5HZ
