Customer quality engineer engines Work, Jobs in Claverdon, War (with Salaries)

Customer Quality Engineer - Engines
Norton Motorcycles —Solihull
- Analysis skills
- No degree
- Travel
- Free parking
- Employee assistance programme
Quick apply
12d
Senior QA Engineer
Pixel Toys —Leamington Spa
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Scripting
- Annual leave
Quick apply
22h
Software Engineer, Quality
Unity Technologies LT, UAB —Stratford-upon-Avon
- English
- Analysis skills
- Agile
- Annual leave
- Employee assistance programme
IT Support Engineer - Modern Workplace
Haas F1 Team —Banbury
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Travel
Quick apply
Senior Software Engineer
Unity Technologies ApS —Stratford-upon-Avon
- £639,400 - £799,300 a year
- English
- Software development
- APIs
- Annual leave
- Employee assistance programme
11d
Mechanical Engineer – Roles in Powertrain Component Development & Project Coordination
FEV UK Ltd. —Coventry
- Full-time
- Engineering
- English
- Bachelor's degree
Field Service Engineer
ICE - Industrial Cleaning Equipment —Birmingham
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Maintenance
- Power tools
- Annual leave
Quick apply
Finance Systems Integration Manager (SAP Business One), any UK
HH Global —Birmingham
HTRC Manufacturing Engineer - Casting Technical Specialist
The Manufacturing Technology Centre —Coventry
- £50,000 - £60,000 a year
- Full-time
- Engineering
- Analysis skills
- Continuous improvement
Quick apply
7h
Electronics Technician
Haas F1 Team —Banbury
- Weekend availability
- Continuous improvement
- Travel
- Mentoring
Quick apply
Calibration Engineer – Hybrid Powertrain Focus
FEV UK Ltd. —Coventry
- Full-time
- Engineering
- English
- Bachelor's degree
Senior Network Engineer
Haas F1 Team —Banbury
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Travel
- Flexible schedule
Quick apply
Experienced Mechanical Project Engineer
Honeywell Aerospace —Redditch
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Continuous improvement
- Work from home
Mobile Service Engineer
Dawsongroup —Rowley Regis
- Full-time
- Maintenance
- Communication skills
Quick apply
Electronics Design Engineer
Haas F1 Team —Banbury
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Travel
Quick apply
Secure Data Engineer
Capgemini —Birmingham
- Hybrid work
- DevOps
- Master's degree
- Machine learning
Senior Unity Programmer (with Audio)
Pixel Toys —Leamington Spa
- Full-time
- Hybrid work
- AWS
- Agile
- Annual leave
Quick apply
5d
Mechanical Design Engineer
Parker Hannifin Corporation —Coventry
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Free parking
- Employee assistance programme

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customer quality engineer engines jobs near claverdon, war

Customer Quality Engineer - Engines

Norton Motorcycles -
Solihull

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Job details

Permanent
12 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Private medical insurance
Life insurance
On-site parking

Qualifications

Technical troubleshooting
Non-conformance investigation
8D methodology
APQP
Technical support
Analysis skills
Multidisciplinary collaboration
Root cause analysis
PPAP

Full job description

We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.

Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!

At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.

So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!

The Role

The Customer Quality Engineer – Engines is responsible for the investigation, resolution and prevention of customer-facing engine and powertrain quality concerns.

Acting as the technical link between customers, dealers, Aftersales, Powertrain Engineering, Manufacturing and Supplier Quality, the role will lead the containment and root cause investigation of engine-related field issues. This includes mechanical, lubrication, cooling, combustion, starting, performance, durability and engine-management concerns.

The successful candidate will use field data, warranty information, diagnostic evidence, vehicle testing and physical component analysis to identify emerging issues and drive robust corrective and preventive actions.

Key Responsibilities

Act as the Customer Quality technical specialist for engine and powertrain-related field concerns.
Investigate engine issues reported by customers, dealers, regional teams and field service personnel.
Lead the containment, root cause analysis and permanent resolution of engine-related customer concerns.
Conduct or coordinate vehicle inspections, engine testing, component strip-downs and failure analysis.
Analyse concerns relating to:
- Engine mechanical systems
- Lubrication and oil-pressure systems
- Cooling systems and overheating
- Starting and hot-start performance
- Combustion, fuelling and ignition
- Engine noise, vibration and harshness
- Oil, coolant and fuel leaks
- Engine performance and durability
- Engine-management and associated control systems
Review diagnostic data, test results, warranty claims, returned parts and customer descriptions to identify failure patterns
Work with Powertrain Engineering, Manufacturing Engineering, Supplier Quality and Production to establish root cause and corrective action
Lead structured problem-solving activity using 8D, fault-tree analysis, 5 Why and other appropriate quality tools
Define immediate containment and interim repair strategies for dealers and customers
Support the development and validation of permanent production and service fixes
Monitor the effectiveness of corrective actions through warranty, field and vehicle-quality data
Support returned-part analysis and ensure that representative failed components are retained and investigated
Provide technical guidance, diagnostic support and training to dealers and service teams
Support new product launches by identifying engine-related customer risks and ensuring appropriate launch controls are in place
Produce clear technical reports and communicate engine-related quality risks to senior management
Support safety, compliance or escalation investigations where an engine-related concern may create a customer or regulatory risk

Skills & Experience

Degree, apprenticeship or equivalent experience in Mechanical, Automotive, Powertrain or Manufacturing Engineering
Strong practical and theoretical understanding of internal-combustion engines and associated motorcycle or automotive systems
Experience in an engine-development, powertrain-quality, field-quality, warranty, diagnostic or failure-analysis role
Strong knowledge of engine lubrication, cooling, combustion, fuelling, ignition and mechanical systems
Experience of engine strip-down, component inspection and physical failure analysis
Ability to interpret diagnostic data, test results, engineering drawings and technical specifications
Strong knowledge of structured problem-solving and quality tools, including 8D, FMEA, APQP and PPAP
Strong analytical skills and the ability to differentiate root cause from secondary damage
Confident communicator, capable of explaining complex technical issues to both technical and non-technical stakeholders
Customer-focused, with a strong sense of urgency and ownership
Motorcycle or automotive industry experience is strongly preferred
Willingness to travel to dealers, suppliers or customer locations when required

Rewards of working for Norton:

We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:

Competitive salary package that recognises your skills and experience
33 days of holiday (inc. Bank Hols) to relax and recharge
Generous pension scheme that sets you up for the future, with access to personalised advice.
Private Medical Insurance and a Cash Back Programme to keep you feeling your best
Life insurance (4x salary) because we've got your back no matter what
FREE fruit, got to have your five-a-day!
WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme
Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.
Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!
A diverse and international team that brings together different perspectives, backgrounds, and experiences.
Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!
Want to go green? You can enjoy free electric bicycle hire
Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points.

We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.

Join us and see for yourself!

PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS

Quick apply

Refine Your Search

customer quality engineer engines jobs in claverdon, war

Customer Quality Engineer - Engines

Senior QA Engineer

Software Engineer, Quality

IT Support Engineer - Modern Workplace

Senior Software Engineer

Mechanical Engineer – Roles in Powertrain Component Development & Project Coordination

Field Service Engineer

Finance Systems Integration Manager (SAP Business One), any UK

HTRC Manufacturing Engineer - Casting Technical Specialist

Electronics Technician

Calibration Engineer – Hybrid Powertrain Focus

Senior Network Engineer

Experienced Mechanical Project Engineer

Mobile Service Engineer

Electronics Design Engineer

Secure Data Engineer

Senior Unity Programmer (with Audio)

Mechanical Design Engineer

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