Job Ref: INT25610
Branch: Mercure Norwich
Location: Mercure Norwich, Norwich
Salary/Benefits: £12.71 per hour
Contract type: Permanent
Hours: Part Time
Shift pattern: 24 to 30 hours per week including weekends
Hours per week: 24 - 30
Posted date: 17/07/2026
Closing date: 01/10/2026
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
As part of the Aimbridge team, you will have access to industry leading benefits that include
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Free staff parking
A day in the life of…
As a Housekeeping Attendant, you will play a key part in providing an exceptional welcome to our Guests ensuring they are looked after and attended to in a timely and professional manner. You will clean guest bedrooms and bathrooms and ensure linen is laundered and amenities are replenished. Complying fully with all regulations relating to Health Safety, Food Handling, Fire Procedures and COSHH and ensuring that the hotel's reputation for excellent customer service is upheld. You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
- Attention to detail: it’s essential that you have a keen eye for detail to ensure that guest rooms and common areas are clean, tidy, and well-maintained.
- Time management skills: in this busy role, must be able to manage their time effectively to ensure that all rooms are cleaned within the allotted timeframe.
- Communication skills: You should be able to communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.
- Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’
So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
The 4-star Mercure Norwich Hotel is great for guests who are looking to relax, whether on a weekend escape, shopping break or a business stopover. The hotel is conveniently located just three miles from Norwich city centre, so guests can enjoy easy access to the Norfolk Broads and Great Yarmouth, as well as a host of spectacular local attractions. Norwich International Airport is less than two miles away, making this hotel the perfect first stop for those arriving in the city.
Those looking to relax further are invited to The Brasserie, where they can enjoy a carefully prepared meal from a selection of internationally inspired dishes.
