Service team lead Work, Jobs in Claxton, Nfk (with Salaries)

Regional Operations Director
Kingsley Healthcare —Lowestoft
- £85,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Operations Manager
PHOENIX Healthcare Distribution Limited —Norwich
- £42,000 - £44,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Administration Team Lead
Framlingham Medical Practice —Framlingham
- £29,604 - £34,493 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Business Support Officer
Norfolk County Council —Norwich
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
5d
Inspection Lead
Suffolk County Council —Lowestoft
- £60,135 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
12d
Travel Consultant - Aylsham
Hays Travel —Aylsham
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Customer Service Manager - Rackheath
Angling Direct —Rackheath
- From £39,500 a year
- Customer service
- Leadership
Quick apply
12d
Highways Supervisor
M Group —Halesworth
- Annual leave
- Employee assistance programme
Team Leader
Kier Group —Norwich
- Full-time
- Hybrid work
- Flexible schedule
Senior ECC Project Manager
Anglian Water Services Ltd —Norwich
- £90,000 a year
- Part-time
- Hybrid work
- Engineering
- Microsoft Office
- Team management
- Annual leave
- Work from home
Team Leader
Hungry Horse - BRA_104 —Postwick
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Starbucks Shift Supervisor
EG Group —Acle
- £13.55 an hour
- Supervising experience
- Employee assistance programme
- Employee discount
Operational Analyst - Contact Centre
Careline365 —Norwich
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Maths
- Free parking
- Employee assistance programme
Chief Executive
Norfolk County Council —Norwich
- £215,000 a year
- Full-time
11d
Senior Ministerial Visits and Events Manager
Department for Work and Pensions —Claxton
- £55,807 - £62,448 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Health Visitor
Suffolk County Council —Lowestoft
- £40,777 - £47,054 a year
- Full-time
- Communication skills
- Nursing
- Annual leave
13d
Principal Enforcement Officer
East Suffolk Council —Lowestoft
- £54,495 - £58,809 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- IT
- Employee discount
Executive Director of Infrastructure
East Coast College —Lowestoft
- £66,565.20 - £72,664.80 a year
- Full-time
- English
- Leadership
- Communication skills
- Gym membership
Quick apply
13d
Contact Centre Team Manager - Customer Service
Careline365 —Norwich
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Employee assistance programme
7d
General Manager
Young's - Norwich and Norfolk —Norwich
- Up to £50,000 a year
- Full-time
- Employee discount
Quick apply
14d

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Regional Operations Director

Kingsley Healthcare -
Lowestoft

Apply Now

Job details

Permanent | Full-time
£85,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Landscape maintenance
Care home
Profit & loss
Leadership
Communication skills

Full job description

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

This is a senior leadership position responsible for the operational performance, quality, and strategic development of Kingsley's East region portfolio. You will provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex, driving a culture of high-quality, person-centred care alongside strong commercial performance.

Reporting directly to the Co-Chief Operating Officer, you will be a key member of the Group's operational leadership team, contributing to business-wide strategy while owning the day-to-day performance of your region.

Reports to: Co-Chief Operating Officer

Key duties and responsibilities

Operational Leadership

Provide strategic and operational oversight for all care homes and services within the East region
Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements
Conduct regular structured visits to homes, maintaining a visible and accessible leadership presence
Lead the operational response to any quality or compliance concerns, working closely with the Group's Quality team

Quality & Compliance

Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding
Drive continuous improvement in care quality, resident experience and clinical outcomes
Oversee preparation for CQC inspections and lead the response to regulatory findings
Embed Kingsley's values and care standards across every home in the region

Commercial Performance

Take ownership of regional occupancy, revenue and EBITDA targets
Work with Business Development and Sales teams to maintain strong referral pipelines and occupancy levels
Manage regional budgets, identifying opportunities to improve efficiency without compromising care quality
Support fee negotiations and local commissioner relationships

People & Culture

Support recruitment, retention and succession planning at Home Manager and operation manager level across the region
Foster a positive, inclusive culture that supports staff wellbeing and reduces turnover
Work with People team to manage complex employee relations matters at regional level
Champion Kingsley's values and embed them throughout the regional workforce

Skills and attributes

Essential

Proven senior operational leadership experience in the care home or wider healthcare sector
Track record of managing multiple sites or services simultaneously
Strong working knowledge of CQC standards and the regulatory environment for adult social care
Demonstrated ability to drive quality improvement and manage underperformance
Commercially astute, with experience owning P&L or budget accountability
Outstanding people leadership skills — a developer of talent, not just a performance manager
Excellent communication and stakeholder engagement skills

Desirable

Experience operating at regional director level or equivalent
Registered Manager qualification or equivalent clinical/care leadership background
Familiarity with the care market and local commissioning landscape
Experience supporting new home openings or acquisitions

What will you gain?

Competitive salary commensurate with experience
Company car or car allowance
Performance-related bonus
Private healthcare on qualifying
25 days annual leave plus bank holidays
Pension scheme

Kingsley Healthcare HQ, Lowestoft, Suffolk
Pay:: £85,000 per year
Type: Permanent
Shift: Days
Excellent PRP
Monthly Car Allowance

Benefits

Comprehensive induction and training programme.
Opportunities for career development and progression.
Employee Assistance Programme
Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
We’ll pay for your full DBS disclosure
Excellent performance related bonus
Monthly Car Allowance
Private Healthcare

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.

Apply Now

Refine Your Search

service team lead jobs in claxton, nfk

Regional Operations Director

Operations Manager

Administration Team Lead

Business Support Officer

Inspection Lead

Travel Consultant - Aylsham

Customer Service Manager - Rackheath

Highways Supervisor

Team Leader

Senior ECC Project Manager

Team Leader

Starbucks Shift Supervisor

Operational Analyst - Contact Centre

Chief Executive

Senior Ministerial Visits and Events Manager

Health Visitor

Principal Enforcement Officer

Executive Director of Infrastructure

Contact Centre Team Manager - Customer Service

General Manager

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