Role type
Police Staff
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Contract duration
Permanent
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Contract type
Full Time
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Department
ICT
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Location
Headquarters Devizes
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Grade/scale
Including a market supplement, the salary for this role is up to £49,118pa
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Find out if you are eligible
Vetting | Wiltshire Police
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This/These post(s) attract allowances
On Call
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Risk assessed factors
DSE use (for a substantial part of work)
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Closing date
30/09/2026, 12:00
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Job description
About us
At Wiltshire Police, we are dedicated to making our community a safer place for everyone. Our team is committed to upholding the highest standards of integrity, professionalism, and service. We believe in creating a supportive and inclusive environment where every member can thrive and make a meaningful impact. Whether you’re just starting your career or looking to advance, Wiltshire Police offers a range of opportunities to grow and develop. Join us, and be part of a team that values courage, compassion, and dedication to public service. Help us to keep Wiltshire safe.
About our DDaT Services team
At Wiltshire Police, we're transforming policing through Digital, Data and Technology. We recognise that DDaT is no longer simply an enabler of policing; it is a strategic capability at the heart of how we protect communities, empower our workforce and deliver better public services. As we evolve from a traditional ICT function into a modern, user-centred DDaT organisation, we're embracing cloud technologies, automation, AI, data and digital innovation to create smarter, more connected and resilient services. Join us at the start of an ambitious transformation, where you'll have the opportunity to shape the future of digital policing, work with emerging technologies, influence meaningful change and build a rewarding career that makes a real difference to our organisation and the communities we serve.
About the role
As a Senior Infrastructure Operations Engineer, you will play a key role in delivering the secure, resilient and high-performing infrastructure services that enable modern policing. Working across on-premise and cloud environments, you'll provide advanced technical expertise, resolve complex operational challenges and help drive continuous improvement through automation and modern engineering practices. Collaborating with architects, security specialists and service teams, you'll help ensure critical digital services remain available, reliable and ready to support frontline policing and the communities we serve.
What you will be doing
Provide senior technical support across on-premise and cloud infrastructure platforms, ensuring reliable, secure and resilient services.
Act as a senior escalation point for complex incidents, problems and changes, leading technical investigation and resolution.
Monitor, maintain and optimise live infrastructure services to ensure performance, availability and operational stability.
Support infrastructure resilience, backup and disaster recovery activities to strengthen operational readiness.
Implement infrastructure changes and releases, ensuring services are introduced safely and effectively.
Drive automation, standardisation and continual improvement to improve efficiency and service reliability.
Provide technical expertise to projects and service transitions, ensuring solutions are operationally ready and supportable.
Coach and mentor colleagues, sharing knowledge and helping develop infrastructure engineering capability across the team.
About you and your experience
ITIL 4 Foundation certification.
Degree in Computing, Information Technology, Engineering, or equivalent professional experience.
Microsoft Azure Administrator (AZ-104) certification, or an equivalent cloud operations qualification.
Experience supporting and operating enterprise infrastructure services within complex production environments.
Strong understanding of cloud and hybrid infrastructure operations, service resilience and operational support.
Experience troubleshooting and resolving complex technical issues in live environments.
A commitment to continuous professional development and staying current with evolving DDaT technologies, cloud services and engineering practices.
What we offer
Excellent career development opportunities
Professional development and training
25 days annual leave plus bank holidays, rising to 30 days
Hybrid working (3 days in the office)
Flexi hours scheme
Free On-Site Gym membership
Physical and mental well-being support
Generous Pension scheme
Please note, all roles will be subject to a vetting procedure, some roles due to the nature of their work, will require additional security clearance.
Depending on the number of applications received, we reserve the right to close this role early.
We are proud of being a truly inclusive organisation who provides fair and equal consideration to all of our applicants. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence.
If there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
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Important information before you commence an application
Please ensure you allow time to complete your application fully as part complete pages do not autosave and the application system only remains active on a single page for a period of 60 minutes.
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You may require the following detail to complete this application form:
National Insurance Number
Identification Detail e.g. passport
Address information
Referee information
Full employment history including dates and any qualifications you may have attained
Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have
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You may require the following documents to complete this application form:
A Passport style photograph
A copy of your photo card driving licence
A downloaded DVLA summary showing full driving record
A copy of your paper driving licence counterpart (Northern Ireland only)
A copy of your British Passport or birth certificate (if a candidate does not have a passport, then they may use their birth certificate, but will need to provide a copy of a British passport once they have obtained one.)
Copies of your qualifications relating to English and Maths (only). If applying for the Degree Holder Police Constable Apprenticeship, you will need a copy of your Degree Certificate.
Clear, colour photos of any non-intimate tattoos
Formal translation from a reputable source for any foreign language or symbol tattoos
Any paperwork relating to discharged debts, CCJ, bankruptcy etc
Deed poll certificate for any name changes
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