Retail area support officer Work, Jobs in Colwyn Bay Ll28 (with Salaries)

Retail Area Support Officer
OCS Group —Colwyn Bay
- £13.10 an hour
- Weekend availability
- Customer service
- Travel
- Conflict management
7d
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HM Prison & Probation Service —Colwyn Bay
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Free parking
- Annual leave
10d

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Retail Area Support Officer
OCS Group —Colwyn Bay
Full UK driving licence and use of own vehicle*. Provide a high-profile security presence to deter theft, anti-social behaviour, and store-related incidents.
£13.10 an hour
7d

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Retail Area Support Officer

OCS Group -
Colwyn Bay

Apply Now

Job details

£13.10 an hour
7 days ago

Qualifications

Driving Licence
Customer service
Stakeholder liaison
Incident documentation
Incident reporting preparation
Overt surveillance
Conflict management
CCTV monitoring
SIA
Security
Loss prevention
Communication skills

Full job description

About The Role:

Days of Working: This is a mobile, multi-site role, requiring flexibility to support operational needs around Rhyl, Denbigh and Colwyn Bay Area , shift patterns will vary depending on site requirements | SIA Licence Required

We are looking for professional, adaptable Mobile Retail Security Officers to support multiple supermarket locations. This is a dynamic, fast-paced role where no two days are the same.

You’ll play a vital part in protecting people, property, and stock, acting as a highly visible deterrent to retail crime while delivering excellent customer service. As a mobile officer, flexibility is key, as you’ll cover different stores, respond to incidents, and support sites based on operational needs.

As part of your role, your key responsibilities will include, but are not limited to:

Provide a high-profile security presence to deter theft, anti-social behaviour, and store-related incidents
Conduct regular patrols across shop floors, entrances, and store perimeters
Monitor CCTV systems and identify suspicious activity in real time
Respond quickly and effectively to incidents, alarms, and emergencies
Carry out searches in line with company policies and legal requirements
Liaise with store management and local teams to address risks and support loss prevention strategies
Produce clear, accurate incident reports in a timely manner
Deliver a professional and approachable customer experience, assisting with queries when required
De-escalate challenging situations calmly and safely
Ensure full compliance with health & safety, legal, and client-specific procedures
Travel between sites as required and support wider security operations

The ideal candidate should meet the following criteria:

Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance.
A valid SIA Licence (Door Supervisor (DS) or Security Guarding) and relevant security experience
Full UK driving licence and use of own vehicle*
Previous experience in retail security or customer-facing roles (preferred)
Strong observation and decision-making skills
Confident handling confrontation and conflict situations
Excellent communication skills (written and verbal)
A reliable, proactive, and professional attitude
Flexibility to work across multiple locations and varied shifts
Willingness to work evenings, weekends, and bank holidays

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Apply Now

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