Customer operations executive Work, Jobs in Conon Bridge, Hld (with Salaries)

Customer Operations Executive
HBNL —Inverness
- £27,500 - £28,000 a year
- Full-time
Quick apply
Vulnerability Management Service Lead
Capgemini Sogeti —Inverness
- Hybrid work
- Presentation skills
- Communication skills
14d
Vulnerability Management Service Lead
Capgemini —Inverness
- Hybrid work
- Presentation skills
- Communication skills
13d
Assistant Store Manager - Inverness
Oak Furnitureland —Inverness
- £39,522 - £42,322 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Free parking
- Employee assistance programme
2d

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Vulnerability Management Service Lead
Capgemini Sogeti —Inverness
Lead supplier governance and performance management, driving consistent reporting, remediation practices, evidence standards, and escalation of high-risk issues…
14d
Vulnerability Management Service Lead
Capgemini —Inverness
Lead supplier governance and performance management, driving consistent reporting, remediation practices, evidence standards, and escalation of high-risk issues…
13d

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customer operations executive jobs near conon bridge, hld

Customer Operations Executive

HBNL
Inverness

Quick apply

Job details

Full-time
£27,500 - £28,000 a year

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Sales pipeline
Customer interaction
Multidisciplinary collaboration
Retail experience

Full job description

Job Advert

Are you a natural communicator who loves helping people?

We’re looking for a friendly, proactive individual with excellent customer service skills to join our customer service team. In this role, you’ll play a key part in each customer’s journey — from their first questions about who we are, to helping them get set up with full fibre and supporting them through installation.

Reporting to the Customer Operations Team Leader, you’ll handle customer queries across phone, email, and web chat, ensuring every customer receives a simple, smooth and positive experience. As we aim to be available when our customers need us, your working pattern will include some early evening shifts (to be discussed) shared across the wider team.

What You’ll Be Doing

Responding to enquiries from potential customers via phone, email, or web chat — understanding their needs and recommending the best products.
Keeping customers fully updated throughout their onboarding process, including scheduling installations and creating accurate customer accounts.
Managing your customer pipeline in line with performance targets while delivering an exceptional service experience.
Providing tailored support to customers who need extra guidance until their fibre service is successfully up and running.
Working closely with teams such as Finance and Field Engineering to ensure a seamless onboarding journey.
Assisting with responses to customer interactions across our social media channels.

What You’ll Need

A customer-first mindset and a passion for creating positive experiences.
Previous experience in a customer-facing role (retail, hospitality, office-based, or similar).
Strong teamwork skills — you’ll be part of a small, supportive team working towards shared goals.
Flexibility to work a full-time shift which includes some early evening finishes (8pm) and with occasional Saturdays 9–5.

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customer operations executive jobs in conon bridge, hld

Customer Operations Executive

Vulnerability Management Service Lead

Vulnerability Management Service Lead

Assistant Store Manager - Inverness

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