Group head of it service management Work, Jobs in Copthorne, Wsx (with Salaries)

Group Head of IT Service Management
Odevo —London
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
Quick apply
Data Enrichment Manager
Somerset Bridge Group —East Grinstead
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply
Head of Evaluation & Insights
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- £74,000 - £78,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Master's degree
10d
Associate Director- Programme Delivery
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- Up to £88,000 a year
- Management
- Microsoft Office
- Business development
9d
IT Manager
HandPickedHotels —Sevenoaks
- Hospitality
- Azure
- Hotel
- Employee assistance programme
- Employee discount
Management Accountant
TCMM Shutter Group Ltd —Brighton
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- SQL
- Free parking
- Health & wellbeing programme
Quick apply
Head of Virology (ID4520)
Animal and Plant Health Agency —New Haw
- £73,165 - £81,535 a year
- Overtime
- Doctoral degree
- Presentation skills
- Leadership
- Annual leave
- Employee discount
11d
Head of Architecture_2939
Allianz —Guildford
- Full-time
- Hybrid work
- Azure
- Oracle
- AWS
- Employee discount
Head of Application Management
Veterinary Medicines Directorate —New Haw
- £62,000 a year
- Part-time
- Management
- Microsoft Office
- Presentation skills
- Free parking
- Annual leave
5d
Group Quality Manager
Respirex International Limited —Redhill
- £60,000 - £70,000 a year
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
- Free parking
- Store discount
Quick apply
Operations Manager (IT, Facilities & Fleet)
Rainbow Trust Children's Charity —Leatherhead
- Up to £43,000 a year
- Microsoft Excel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Director of Engineering
WTW —Reigate
- Full-time
- Hybrid work
- Management
- Computer Science
- Engineering
- Annual leave
- Employee assistance programme
Web Development & Content Manager - Remote
MSK Clinics Group —South East Region
- £50,000 - £55,000 a year
- Remote
Quick apply
22h
Events Assistant
Logistics UK —Royal Tunbridge Wells
- £25,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Senior Manager, Group Business Applications
Collinson —Haywards Heath
- Hybrid work
- Customer service
- Microsoft Office
- Hotel
Head of New Business Reporting
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Employee discount
- Life insurance
Quick apply
1d
Block Manager
The Acorn Group —Bromley
- Full-time
- Microsoft Office
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
Junior IT Support Technician
Alliance for Better Care —Horley
- £25,148.94 - £27,222.02 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
17h
Senior Cyber Threat Intelligence Analyst
Department for Work and Pensions —London
- £50,044 - £51,528 a year
- Overtime
- Presentation skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
9d
Head of Risk UKI
Allianz —Croydon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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group head of it service management jobs near copthorne, wsx

Group Head of IT Service Management

Odevo
London

Quick apply

Job details

Qualifications

ITIL Certification
Waterfall
English
Information security
Presentation skills
Bachelor's degree
ITIL
Agile
IT

Full job description

We are on a mission to become the leading international force in residential property management. What we do matters to billions of people in their everyday lives.

Residential real estate is the world’s largest asset class, and for most families, buying a home is the single biggest financial decision they will ever make. For too long, residential property management has fallen short of homeowners' and residents' expectations, and the industry is ready for change. Odevo was formed to make that change happen.

In just six years, Odevo has grown more than 70-fold, establishing us as the leading international player. We are more than 12,000 people across the US, the UK, the Nordics, Germany, Spain, Portugal, Mexico, and Italy building Odevo. Together, we aspire to break new ground through innovation and cultivate a workplace where we help each other succeed, where ideas matter more than titles, and where kindness is a strength.

By combining the power of people and technology, we set a new standard for how homes are managed. Our technology-enabled services simplify living for residents and create a better experience for property owners and boards.

Our ambition is to continue our fast-growing journey through new customers, service expansion, and by partnering with great companies that share our mindset and ambition, both in existing and new markets.

As we continue to grow, we stay true to who we are, challenge unnecessary bureaucracy, and keep decision-making close to our customers.

If you share our mindset and ambition, we’d love you to join us and help accelerate our mission together.

About the role

This role is responsible for the performance and continuous improvement of IT service delivery across all of Odevo’s markets. The Group Head will directly line-manage the market Shared IT Service leads, driving high levels of service quality, operational efficiency, and customer satisfaction. Automation and AI will be central levers to ensure IT services scale with a rapidly growing global business.

The role works closely with Group and Market leadership, to understand business needs and ensure services are aligned and delivering value and collaborates with the Group Infrastructure Lead, Enterprise Architect, Head of DevOps, and market Product leads to ensure a joined-up approach to technology delivery.

This is a strategic leadership role. You will set the long-term direction for IT service management across the Group and ensure our capabilities continue to evolve in line with Odevo’s growth ambitions.

Key responsibilities

People leadership

Line-manage the Shared IT Service leads across all markets, providing clear direction, support and performance management

Build and develop a high-performing international team, with clear goals, accountability, and career development paths

Foster a culture of continuous improvement and cross-market collaboration

Communications and relationships

Build strong relationships with key stakeholders and maintain proactive communication across both BAU and technology change

Ensure key business messages are understood across the IT team

Understand business needs and priorities

Develop a deep understanding of how the business operates across each market, its strategies and key objectives

Identify challenges and opportunities to add business value through technology

Group IT strategy and standards

Define a Group IT Service Management strategy, setting the direction for how IT services will support business objectives and create value across all markets

Develop IT budgets, oversee asset management and procurement governance

Define and govern Group-wide ITSM standards, processes and tooling, ensuring consistency while accommodating legitimate market variation

Project delivery

Support portfolio governance, ensure service management resources are allocated to key projects, and manage key Group IT vendor relationships

Service management

Oversee Shared IT Services teams delivering employee IT services across all markets, monitoring KPIs, SLAs and customer feedback

Proactively drive improvement actions, automation and AI adoption

Lead the response to major global IT or security incidents

Who you are

You are an organisationally savvy leader who knows how to engage at every level, equally comfortable presenting to a board as you are rolling up your sleeves with a technical team. You have a natural ability to influence and guide stakeholders, and you can translate complex problems into clear, accessible language for any audience.

You think in both the long and the short term, balancing strategic ambition with sharp attention to detail. Intellectually curious and driven by outcomes, you thrive in cross-functional environments and take pride in helping others succeed. You’re well organised, self-motivated, and comfortable working autonomously in a fast-moving international business - and you’re ready to travel regularly across Odevo’s markets to make it happen.

Required experience and Technical Competency

Bachelor’s degree, preferably in a technical discipline, or equivalent experience

Minimum of ten years’ experience in IT Service Management, with at least five in a senior leadership role

ITIL Foundation certified or higher; strong working knowledge of ITSM frameworks and best practice

Experience with both waterfall and agile project approaches

Solid understanding of information security principles and GDPR compliance

Proven track record of leading distributed, international teams and managing IT service delivery across multiple geographies

Fluent in English, written and verbal; able to present confidently to senior executives and technical audiences

What we offer

Professional growth - to work with the most talented developers in the industry.
Modern technology - we invest in the latest technologies and tools and encourage our team members to share their ideas and take ownership of their work.
Innovation - to work on exciting projects that push the boundaries of our industry and make a real impact.
Commitment to quality - a dynamic and forward-thinking company that values profitable and long-term product development.

Sounds like you? Apply today!

Quick apply

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group head of it service management jobs in copthorne, wsx

Group Head of IT Service Management

Data Enrichment Manager

Head of Evaluation & Insights

Associate Director- Programme Delivery

IT Manager

Management Accountant

Head of Virology (ID4520)

Head of Architecture_2939

Head of Application Management

Group Quality Manager

Operations Manager (IT, Facilities & Fleet)

Director of Engineering

Web Development & Content Manager - Remote

Events Assistant

Senior Manager, Group Business Applications

Head of New Business Reporting

Block Manager

Junior IT Support Technician

Senior Cyber Threat Intelligence Analyst

Head of Risk UKI

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