E commerce warehouse administrator Work, Jobs in Cotgrave, Ntt (with Salaries)

E-commerce Warehouse Administrator
Trucklink —Glenfield
- £21,000 a year
- Part-time
- Customer service
- Organisational skills
- Warehouse experience
- Free parking
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5d

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E-commerce Warehouse Administrator
Trucklink —Glenfield
You will act as the link between our customers and the warehouse and transport teams, ensuring orders are uploaded correctly, picking documentation is created,…
£21,000 a year
Quick apply
5d
Transport Administrator - Transport and Warehouse
Evri —Sheffield
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E-commerce Warehouse Administrator

Trucklink -
Glenfield

Quick apply

Job details

Permanent | Part-time
£21,000 a year
5 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Delivery scheduling
Administrative support experience
Warehouse management system
Microsoft Office Suite
Complaint handling
E-commerce
Organisational skills
Warehouse experience
Computer skills
Supply chain warehousing
Customer interaction
Picking & packing
Transport scheduling
Communication skills
Supply chain customer service

Full job description

About the Role

We are looking for an organised and proactive E-commerce Warehouse Administrator to join our busy warehouse office team.

Working as part of our operations department, you will play a key role in ensuring customer orders are processed accurately and efficiently from receipt through to dispatch. You will act as the link between our customers and the warehouse and transport teams, ensuring orders are uploaded correctly, picking documentation is created, deliveries are arranged and customer enquiries are handled professionally.

This is an excellent opportunity for someone who enjoys administration, problem-solving and delivering outstanding customer service in a fast-paced warehouse environment.

Key Responsibilities

Process and upload customer orders into the warehouse management system.
Create picking lists and dispatch documentation for the warehouse team.
Monitor customer orders from receipt through to delivery.
Liaise with the warehouse team to ensure orders are picked, packed and dispatched accurately and on time.
Liaise with the transport department to arrange and book customer deliveries, ensuring delivery requirements are met.
Track deliveries and provide customers with updates where required.
Respond to customer enquiries via telephone and email in a professional and timely manner.
Investigate and resolve customer queries, delivery issues and complaints.
Maintain accurate customer records and order information.
Assist with stock and inventory queries.
Maintain and deliver customer KPIs.

Skills & Experience

Previous experience in an administration role within a warehouse, logistics or e-commerce environment would be great but is not essential. Any experience in an administration role would be beneficial.
Excellent customer service and communication skills.
Strong organisational skills with exceptional attention to detail.
Good IT skills, including Microsoft Office, specifically Excel.
Ability to manage multiple tasks and prioritise workload in a fast-paced environment.
A proactive and positive approach to problem-solving.

Desirable but not essential

Experience using Warehouse Management Systems (WMS).
Knowledge of Shopify, Amazon Seller Central, eBay or other online sales platforms.
Experience processing customer orders and handling customer complaints.
Experience working with transport providers or booking customer deliveries.
Understanding of warehouse and fulfilment operations.

What We Offer

Competitive salary.
Company pension.
On-site parking.
Full training provided.
Friendly and supportive team environment.
Opportunities for career development within a growing business.

If you are organised, customer-focused and enjoy working in a busy environment we'd love to hear from you.

Pay: £21,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Experience:

Customer service: 2 years (required)
Warehouse: 2 years (preferred)

Work Location: In person

Quick apply

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e commerce warehouse administrator jobs in cotgrave, ntt

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