Medical devices Work, Jobs in Coventry (with Salaries)

1st Line Application Support Analyst
Sensical Services Ltd —Coventry
- £26,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Management
- Customer service
- Health & wellbeing programme
- Employee assistance programme
Quick apply
1d
Sterile Services Process Technician
Nuffield Health —Warwick
- £25,038 a year
- Full-time
- Computer literacy
- Communication skills
- Employee discount
- Gym membership
Quality & Regulatory Co-Ordinator
AAH Pharmaceuticals —Warwick
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Sick pay
7h
Implementation specialist - Coventry
Haemonetics Corp. —Coventry
- Full-time
- Customer service
- English
- Project management
4d
Medical Device Assessor
TUV Rheinland UK Ltd. —Solihull
- Full-time
- Hybrid work
- Engineering
- Travel
- Communication skills
- Employee discount
- Flexible schedule
Sales Specialist Lead - Modern Workplace (MDL & JML Services)
Cameo —Leicester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Free parking
Quick apply
Cardiac Physiologist
Circle Health Group —Coventry
- Up to £44,500 a year
- Full-time
- Hospital
- Customer service
- Employee discount
- Life insurance
Quick apply
Clinical Territory Associate
Intuitive Surgical —Birmingham
- Day shift
- Up to 50% travel
- Sales
- English
Bank Sterile Services Assistant
Spire Healthcare —Leicester
- Part-time
- Heavy lifting
- Computer skills
- Communication skills
- Free parking
- Annual leave
Sterile Services Process Technician (Nights)
Nuffield Health —Warwick
- £25,038 - £25,800 a year
- Full-time
- Computer literacy
- Communication skills
Senior Research Engineer
The Manufacturing Technology Centre —Coventry
- £50,000 - £60,000 a year
- Full-time
- Computer Science
- Master's degree
- Presentation skills
Quick apply
MIDLANDS RAIL HUB - DOCUMENT CONTROLLER - BIRMINGHAM
Laing O'Rourke —Birmingham
- IT
- Construction experience
- Communication skills
Regulatory Coordinator
SGS —Oldbury
- £29,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Annual leave
Quick apply
3d
Territory Manager Heart Failure - East Midlands (Derby, Nottingham, Leicester)
Abbott Laboratories —Solihull
- Full-time
- Sales
- Laboratory experience
- Microsoft Office
Human Factors Specialist
DCA —Warwick
- Overtime
- Doctoral degree
- Master's degree
- Business development
Stock Coordinator
implantcast UK —Aston
- £27,825 a year
- Full-time
- Anatomy knowledge
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
8d
PCB Business Development Engineer (Electroplating & Chemistry)
Elements Solutions Inc —Birmingham
- From £48,770 a year
- Engineering
- Data analysis skills
- Business development
Beauty Therapist
Spa Float Therapy —Leamington Spa
- £13 - £18 an hour
- Part-time
- Anatomy knowledge
- Bachelor's degree
- In-person
- Store discount
- Employee discount
Quick apply
11d
Electronics Technician
DCA —Warwick
- Overtime
- CAD
- Organisational skills
- Communication skills
Specialist Homecare Nurse
Sciensus —Birmingham
- From £34,000 a year
- Weekend availability
- Hospital
- Acute care experience
- Communication skills
- Annual leave
- Employee discount
Quick apply

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1st Line Application Support Analyst

Sensical Services Ltd -
Coventry

Quick apply

Job details

Permanent | Full-time
£26,000 - £32,000 a year
1 day ago

Benefits

Health & wellbeing programme
Additional leave
Private dental insurance
Cycle to work scheme
Season ticket loan
Company pension
Company events
Employee assistance programme
Private medical insurance
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Sick pay

Qualifications

Microsoft Outlook
Management
Incident management
Customer service
Organisational skills
IT
Customer support
Application support
Communication skills

Full job description

First Line Application Support Analyst

Coventry, CV1 2TT
£26,000 – £32,000 depending on experience
Office-based
Permanent, Full-Time

Sensical, a London-based IT MSP, is hiring a 1st Line Application Support Analyst to join our Coventry team. This is an entry-level support role focused on logging, triaging and resolving application support tickets, or escalating them where needed. It would suit someone with 1-2 years of customer-facing experience, ideally in application support, product support, bug tracking, QA support, service desk or a similar environment where accurate issue capture and ticket ownership are important.

The Role

You will support users of custom line-of-business applications by gathering clear information, completing initial checks, keeping tickets updated and ensuring issues are resolved or escalated appropriately.

Handle incoming incidents and requests by phone, email and portal.
Accurately log and maintain tickets, including issue details, affected system and user context.
Triage, categorise and troubleshoot application issues using documented checks.
Monitor assigned tickets, including internal follow-up, and provide timely, professional customer updates.
Resolve issues where possible or escalate to the right team or third party.
Coordinate with the wider team to ensure information and documentation flow clearly and promptly.
Carry out administrative tasks, including data entry.
Flag recurring issues or patterns that may need wider review.

Personal Competencies and Behaviours

Excellent written and verbal communication.
Professional attitude, able to work with stakeholders at all levels of an organisation.
Excellent organisational skills, with the ability to reprioritise tasks efficiently.
Methodical approach with the ability to follow agreed processes.
Excellent attention to detail, naturally curious and able to ask good questions.
Customer service focus, with good ownership and a desire to go above and beyond.
Comfortable learning new applications, workflows and systems.
A passion for IT and an interest in business applications, software behaviour and customer support.

Technical Skills

The successful candidate should have good user-level confidence with applications, a structured approach to issue investigation and the ability to follow internal processes.

Essential:

Good user-level knowledge of Windows desktop applications.
Basic understanding of Microsoft 365 applications (e.g., Outlook, Teams, Word, Excel).
Understanding of passwords, user accounts, permissions and access-related issues.
Ability to follow technical or process documentation carefully and record outcomes accurately.

Useful experience or aptitude:

Experience using a ticketing, service desk, or case management system.
Experience writing clear internal support documentation.
Ability to capture steps to reproduce issues and identify expected vs unexpected behaviour.
Awareness of user errors, data quality, workflows, configuration and permissions.
Awareness of ITIL or basic incident management.
Desirable background:
Experience in software, product support, bug tracking or a service desk environment.
Experience supporting non-technical users with application issues.
Any relevant entry-level IT, software support, customer service or service management experience.

Desirable background:

Experience in software, product support, bug tracking or a service desk environment.
Experience supporting non-technical users with application issues.
Any relevant entry-level IT, software support, customer service or service management experience.

The Company

Sensical Services Ltd is a small, fast-growing IT consultancy and managed services provider based in the City of London. We are a friendly, supportive team delivering high-quality IT support to small and medium-sized organisations, including clients in financial services. We are an equal opportunity employer and are committed to creating an inclusive environment for all applicants and employees.

Benefits

· Annual bonus
· Pension scheme, up to 4% match
· Birthday day off
· Perkbox discount scheme
· Training and ongoing certification
· Employee Assistance Programme
· Vitality private health insurance, including dental, optical and mental health
· Enhanced sick pay
· Season ticket loan
· Cycle to Work scheme
· Bring Your Own Device allowance
· Regular staff events and office refreshments

Please note that some benefits only become available after completion of any probationary period.

Job Types: Full-time, Permanent

Pay: £26,000.00-£32,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Private dental insurance
Private medical insurance
Referral programme

Ability to commute/relocate:

Coventry CV1 2TT: reliably commute or plan to relocate before starting work (required)

Application question(s):

How would you rate your IT technical ability from 1 to 5?

1 = none/beginner; 3=average user; 5= able to provide support

Experience:

Application support: 1 year (preferred)
IT, software support, customer service or service management : 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

medical devices jobs in coventry

1st Line Application Support Analyst

Sterile Services Process Technician

Quality & Regulatory Co-Ordinator

Implementation specialist - Coventry

Medical Device Assessor

Sales Specialist Lead - Modern Workplace (MDL & JML Services)

Cardiac Physiologist

Clinical Territory Associate

Bank Sterile Services Assistant

Sterile Services Process Technician (Nights)

Senior Research Engineer

MIDLANDS RAIL HUB - DOCUMENT CONTROLLER - BIRMINGHAM

Regulatory Coordinator

Territory Manager Heart Failure - East Midlands (Derby, Nottingham, Leicester)

Human Factors Specialist

Stock Coordinator

PCB Business Development Engineer (Electroplating & Chemistry)

Beauty Therapist

Electronics Technician

Specialist Homecare Nurse

I want to receive the latest job alerts for medical devices in coventry

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