Director of Work, Jobs in Crawley, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Head of Corporate Operations
Focus Group —Shoreham by Sea
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Director of Facilities and Estates
East Surrey College —Redhill
- £73,056.34 a year
- Free parking
Director of Estates and Facilities
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £115,052 - £132,053 a year
- Full-time
- Budgeting
- Free parking
1d
Senior Director of Service Delivery
WTW —Reigate
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Director of Operations
Jobs In. Fitness —London
- Up to £80,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Team management
Quick apply
3d
Director of Marketing
Caremark Limited —Worthing
- £100,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
11d
Global Head of Supply Chain
Servomex —Crowborough
- £100,000 - £130,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Master's degree
- Continuous improvement
Director of Inclusion and Wellbeing
East Surrey College —Redhill
- £66,864.80 a year
- 8 hour shift
- Management
- No degree
- Leadership
- Free parking
Director of Transformation
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £118,919 - £135,920 a year
- Full-time
- Master's degree
- Continuous improvement
- No degree
4d
Director of Product Management - Conventional X-ray (Redhill)
Rapiscan —Salfords
- Marketing
- Engineering
- Master's degree
Director of Engineering
WTW —Reigate
- Full-time
- Hybrid work
- Azure
- AI
- Leadership
- Annual leave
- Employee assistance programme
Storytelling Director
Larian Studios —Guildford
- Full-time
- Team management
- Mentoring
Event Director
William Reed Ltd —Gatwick Airport
- Full-time
- Hybrid work
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Director of Product Management - Conventional X-ray (Redhill)
OSI Systems, Inc —Salfords
- Full-time
- Marketing
- Engineering
- Master's degree
Executive Director for the Office of Zero Inequities
University of Brighton —Brighton
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
Creative Director
Ancient + Brave —Lewes
- Full-time
- Team management
- Employee assistance programme
- Employee discount
Public Health Training Programme Director - Kent, Surrey, Sussex
NHS England —Horley
- Part-time
- Recruiting
- Training & development
- Leadership
- Annual leave
Director of Care Services
Shooting Star Children's Hospices —Guildford
- £90,000 a year
- Full-time
- Hospice
- Annual leave
- Employee assistance programme

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director of jobs near crawley, wsx

Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

director of jobs in crawley, wsx

Sr.Dir,Patient Experience

Head of Corporate Operations

Director of Facilities and Estates

Director of Estates and Facilities

Senior Director of Service Delivery

Director of Operations

Director of Marketing

Global Head of Supply Chain

Director of Inclusion and Wellbeing

Director of Transformation

Director of Product Management - Conventional X-ray (Redhill)

Director of Engineering

Storytelling Director

Event Director

Director of Product Management - Conventional X-ray (Redhill)

Executive Director for the Office of Zero Inequities

Operations / Service Director

Creative Director

Public Health Training Programme Director - Kent, Surrey, Sussex

Director of Care Services

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