Volunteer retail & online platform assistant Work, Jobs in Crawley (with Salaries)

Volunteer Retail & Online Platform Assistant
Link to Hope —Worthing
- Sales
- Customer service
- Administrative experience
- Store discount
- Flexitime
Quick apply

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Volunteer Retail & Online Platform Assistant
Link to Hope —Worthing
Welcoming and assisting customers with a friendly attitude. To support the charity’s income-generating activities through both in-store and online retail…
Quick apply
Sales Assistant - UNIQLO Bluewater
UNIQLO —Dartford
A Retail Specialist – building strong product knowledge and mastering day-to-day operations and services to confidently support customers and keep your store…
£13.45 an hour

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Volunteer Retail & Online Platform Assistant

Link to Hope
Worthing

Quick apply

Job details

Volunteer

Benefits

Store discount
Flexitime
Employee discount
On-site parking

Qualifications

Sales
Customer service
Administrative experience
IT
Computer skills

Full job description

Purpose of the Role

To support the charity’s income-generating activities through both in-store and online retail channels. This role helps prepare donated items for sale, manage online listings, and provide excellent customer service in our charity shop. All proceeds support our mission to rebuild lives and communities in Eastern Europe.

Key Responsibilities

1. Preparing Items for Sale

Cleaning, washing, and steaming donated items to make them sale-ready
Researching items (particularly brands, vintage, or collectible goods) to determine appropriate pricing
Taking quality photographs of items for online listings

2. Online Sales (Vinted & eBay)

Drafting listings for eBay with detailed descriptions and images (with final review by manager if needed)
Packing sold items securely and generating postage labels
Organising and maintaining an efficient stock area for online orders

3. Donation Sorting and Processing

Sorting incoming donations by category and condition
Selecting suitable items for the shop or online platforms
Processing items for rotation or clearance

4. Shop Assistant Duties

Welcoming and assisting customers with a friendly attitude
Operating the till, handling cash and card payments accurately
Putting out new stock and rotating existing items to keep displays fresh
Maintaining a clean, safe, and organised shop environment

Skills and Qualities Needed

A passion for retail and/or charity work
Basic computer and internet skills (especially for Vinted/eBay)
Good attention to detail and presentation
Friendly, polite, and confident in dealing with the public
Honest, reliable, and willing to learn
Ability to follow safety and data protection guidelines

What You’ll Gain

Retail and e-commerce experience
Confidence in customer service and sales
Training in listing items online and using shop tills
Being part of a dedicated team making a real difference
Flexibility in shifts and tasks to suit your skills and interests

Training and Support

Full induction and ongoing training provided
Supervision and support from the Shop Manager or Volunteer Coordinator
Reimbursement of reasonable travel expenses [if applicable]

Job Type: Volunteer

Benefits:

Flexitime
On-site parking
Store discount

Work Location: In person

Quick apply

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