Salary: Starting from £55,000.00 (depending on experience) + benefits
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Tiverton
Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Head of Branch to join our Community Broking team in our Tiverton office.
Established in 2003, Lloyd & Whyte Community Broking Tiverton are a highly regarded broker with a strong reputation for delivering tailored insurance solutions across Farming & Agriculture and Commercial Insurance.
As the Head of Branch, you'll play a key role in leading the branch's continued growth and success. Using your insurance expertise and commercial knowledge, you'll drive business strategy, support and develop your team, and build lasting relationships with our clients and the local community.
The Head of Branch will be a visible and proactive leader, supporting your team whilst identifying new business opportunities, networking across the local area, and conducting meaningful client review meetings to ensure we continue delivering exceptional service. This is an opportunity to make a real impact within a community focused business where relationships, trust and local presence are at the heart of everything we do.
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.
Lead and develop a high-performing team, promoting a client-first culture through coaching, performance management and continuous professional development.
Drive sustainable business growth and retention by delivering the local business plan, maximising sales opportunities and ensuring achievement of branch KPIs.
Oversee the day-to-day management of the branch, ensuring effective use of people, processes and resources to deliver operational excellence.
Ensure compliance with regulatory requirements, company policies and underwriting standards, while maintaining strong technical and market knowledge.
Support strategic business objectives through continuous improvement initiatives, community engagement and key project delivery.
Chartered Insurance Institute Certificate in Insurance.
Proven experience in and expert knowledge of the UK commercial insurance industry.
Confident ability to communicate, manage relationships and build rapport with clients face to face to provide an excellent client experience.
Ability to work in a regulated, compliant and client focused environment.
Resourceful, organised and deadline driven with good time management and self-motivation.
28 days annual leave plus bank holidays
Your birthday off
Group Personal Pension
Bonus scheme
A holiday buy scheme
An array of health and wellbeing benefits, company cash plan, income protection and life assurance
Enhanced sick pay and parental leave
Support and funding toward study and professional qualifications
Paid time off for volunteering
“Lloyd & Whyte Community broking is focused on bringing insurance back to the community! Focusing on delivering excellent client service and solving client’s cover and claims issues. This is an exciting time to join us, as we continue to build momentum. So if you're a commercially minded professional, eager to advance your insurance career, we’d be delighted to hear from you."
Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.
Directory of Social Change’s UK Guides to Company Giving 2017-26
