DIY Cosmetics is an established e-commerce company that supplies home fragrance and cosmetic supplies to businesses and private individuals globally.
We are looking for a friendly, enthusiastic and creative person to join our small team as an E-commerce & Production Assistant.
This is a varied, hands-on role where you'll get involved in different areas of the business, from processing and packing customer orders and helping manufacture our products, to responding to customer enquiries and creating social media content.
Our working environment is supportive, friendly, welcoming and fun. We're looking for someone who is creative, passionate, keen to learn and isn't afraid to get stuck in and help us grow the business.
Hours:
Monday - Friday 9am - 3.30pm
We are somewhat flexible with the days however we will need someone to work a minimum of 18 hours over three days per week. Monday 9am - 3.30pm is mandatory and the other 2 days (9am - 3.30pm) we can be flexible with.
During the Christmas period (October - December) working hours will likely increase to 5 days a week.
Job Role:
You will work with a wide range of products including fragrance oils, essential oils, surfactants and cosmetic dyes and assist in the manufacturing of diffusers, DIY kits, room sprays and other home fragrance products.
No prior retail experience is required, you will be trained on the job, however we just ask that you have:
- The ability to work well within a small team.
- Good attention to detail.
- Strong communication skills to interact with customers and address their needs effectively.
- A positive attitude, motivated and driven nature.
- Time management skills to prioritise tasks and ensure efficient operations to hit deadlines.
- Proficient in English to communicate clearly with customers and team members.
Responsibilities:
- Manufacturing, labelling and packaging our products for shipping to retail companies and fulfilling daily customer orders.
- Assist in inventory management and stock control.
- Create social media marketing campaigns, product videos and promotions on TikTok, Instagram and Facebook
- Work on maintaining and promoting our website.
- Respond to online customer enquiries.
- Processing and printing order packing slips and shipping labels.
- Assist in new product research and development.
- Cleaning and maintaining the unit.
What We Offer:
- Friendly, supportive and welcoming working environment
- Training provided
- Casual dress
- Employee discount
- Free on-site parking
- Opportunity to move into a permanent position from January 2027
If you're looking for a varied role where you can learn new skills, be creative, work as part of a small team and get involved in a growing e-commerce business, we'd love to hear from you.
Pay: From £12.71 per hour
Expected hours: No less than 18.0 per week
Benefits:
- Casual dress
- Employee discount
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
