Helpdesk Work, Jobs in Crewe, Chs (with Salaries)

Administrator
Lantern Fire and Security Ltd —Kidsgrove
- £25,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
11d
IT Technician
Shaw Education Trust —Stoke-on-Trent
- £30,024 - £33,700 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- School
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Computer Science
- Data entry
- Communication skills
Quick apply
IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
Student Services Helpdesk Assistant
University of Chester —Chester
- £25,249 - £25,804 a year
- Part-time
- CRM software
- Organisational skills
- Front desk
3d
Systems Administrator
The Monal Technology and Business Systems UK Ltd —Stockport
- £2,900 - £3,200 a month
- Full-time
- Maintenance
- SharePoint
- In-person
Quick apply
2d
Facilities Administrator
bet365 —Stoke-on-Trent
- Full-time
- Microsoft Outlook
- Customer service
- Time management
Quick apply
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Analysis skills
- Travel
- Communication skills
- Employee assistance programme
Technical Administrator
Emcor —Deeside
- £29,000 - £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Student Services Adviser
University of Chester —Chester
- £26,093 - £28,031 a year
- Part-time
- CRM software
- Organisational skills
- Front desk
3d
Network Management Engineer
Network Rail —Stoke-on-Trent
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Apprentice Customer Service Co-ordinator - 2 year FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Lead Caretaker
Prospere Learning Trust —Wythenshawe
- £29,064 - £32,061 a year
- Full-time
- Organisational skills
- Leadership
- School
- Annual leave
- Employee assistance programme
3d
Technical Manager
ECG —Warrington
- Full-time
- Continuous improvement
- Team management

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Technical Support (Telecoms) - 2nd Line
Radius Limited —Crewe
Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
Quick apply
6d
Technical Support Advisor
Radius Limited —Crewe
You will be responsible for the triage and resolution of customers technical queries providing feedback both to the client and other internal departments.
From £26,000 a year
Quick apply
3d

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Administrator

Lantern Fire and Security Ltd -
Kidsgrove

Quick apply

Job details

Full-time
£25,500 - £28,000 a year
11 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Additional leave
Cycle to work scheme
Discounted or free food
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Contract management
Customer service call handling
Microsoft Excel
Microsoft Outlook
Inbound customer enquiry call handling
Administrative support experience
Filing
Microsoft Office Suite
Microsoft Office
Administrative experience
Appointment booking and call handling
Data management
Client services
Contracts
Customer support

Full job description

At Lantern Fire and Security, we are a trusted provider of fire alarm and security solutions for commercial, industrial, and public sector clients across the UK. With an impressive roster of household names and exciting new contracts, we are growing—and we want you to be a part of it!

We are currently seeking a Helpdesk Administrator to join our friendly team in our beautiful Grade II listed canal-side office in Church Lawton. You’ll play a key role in the daily planning and coordination of our field engineers, ensuring we continue to deliver exceptional service to our clients.

What You'll Be Doing: In this role, you'll be an essential part of our Field Operations team, responsible for managing key contracts and supporting our engineers. Your tasks will vary, keeping your days interesting and dynamic! Key responsibilities include:

Handling customer calls professionally and efficiently
Scheduling planned maintenance visits and logging reactive maintenance requests
Organising engineers' electronic diaries, ensuring smooth communication with clients
Managing important documentation like specifications, commissioning paperwork, and ensuring it's uploaded to client portals
General administration, including emails, filing, and system updates
Collaborating with team members to improve processes and deliver excellent customer service
Maintaining strong data management practices, ensuring compliance with data protection standards

What We're Looking For: To thrive in this role, you'll need strong interpersonal skills and the ability to collaborate well with a variety of clients and team members. We’re looking for someone who is:

A great communicator, both written and verbal
Highly organised, with the ability to manage a busy workload
Comfortable with Microsoft Office (Outlook, Word, Excel) and quick to pick up new systems
Able to stay calm under pressure and handle changing priorities with ease

Experience in administration, planning, or scheduling is a bonus, but don’t worry—full training will be provided to the right candidate.

Why Join Us?
We value our people and offer a supportive environment where you can grow and develop your skills. In return for your hard work, we offer:

Monday to Friday, 8:30 am to 5:00 pm (We can offer some flexibility around these hours)
23 days of holiday, plus Bank Holidays
A company pension scheme
Annual pay review and Christmas bonus
Wellness program
Holiday buy back scheme and additional leave
Casual dress code for a relaxed work environment

If you're a motivated individual with a proactive mindset, we'd love to hear from you! Apply today to be part of our Lantern Fire and Security team.

Job Type: Full-time

Pay: £25,500.00-£28,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Cycle to work scheme
Discounted or free food
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

helpdesk jobs in crewe, chs

Administrator

IT Technician

Junior IT Service Desk Representative (Apprentice)

IT Infrastructure Support Technician

Student Services Helpdesk Assistant

Systems Administrator

Facilities Administrator

IT Technician

Technical Administrator

Student Services Adviser

Network Management Engineer

Apprentice Customer Service Co-ordinator - 2 year FTC

Lead Caretaker

Technical Manager

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