Fleet maintenance controller Work, Jobs in Cumbernauld, Nlk (with Salaries)

Fleet Maintenance Controller
MV Commercial —Airdrie
- Full-time
- Maintenance
- Computer skills
- In-person
- Annual leave
- Employee discount
Quick apply
5d
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- Full-time
- Team management
- Training & development

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Fleet Maintenance Controller
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Fleet Maintenance Controller

MV Commercial -
Airdrie

Quick apply

Job details

Permanent | Full-time
5 days ago

Benefits

Annual leave
Company pension
Canteen
Employee discount
On-site parking

Qualifications

Vehicle service booking
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Maintenance
Cost control
Breakdown recovery
Event management experience
Computer skills
Customer support
Customer interaction
Events management
Negotiation

Full job description

We currently have a vacancy for a highly professional individual with a proven track record of working within a maintenance related role within the commercial vehicle sector. The applicant should be able to demonstrate an excellent technical knowledge of working with commercial vehicles and managing/controlling key areas such as scheduling, cost control, supplier & customer management to a very high standard and delivering success.

Includes 1 in 6 Saturdays.

Experience of working in a commercial vehicle maintenance or rental related business is essential.

Key Responsibilities:

Take inbound calls and be the first point of contact for customer vehicle maintenance requirements.
Manage legal compliance events for customers including MOT, service inspections and planning.
Deal with roadside breakdowns and compliance events using extensive third party repair network.
Schedule and deal with internal workshop/ bodyshop repairs.
Manage VOR along with updates internally and to customers.
Process maintenance documentation and ensuring all compliance is up to date
Process invoices and PO requests efficiently
Provide excellent service levels to all sales, rental and retail customers.
Chase customer PO's for any chargeable works
Organise breakdown recovery when required
Attending customer meetings when needed to support rental service levels.
Ensuring service levels are met.

Experience, attributes & skills required:

Experience in the planning and technical aspects of commercial vehicle events.
Ability to build a strong rapport and communicate effectively internally and with customer base.
Knowledge of supplier authorisation processes
Knowledge and understanding of compliance/operator’s licence requirements.
Ability to effectively balance VOR/Costs through effective use of Nationwide suppliers
Strong negotiator.
Strong IT skills
High level of enthusiasm for working together in a small team to achieve common goals and SLA

30 days annual leave, rising with length of service. On site canteen.

Job Types: Full-time, Permanent

Benefits:

Company pension
Employee discount
On-site parking

Work Location: In person

Quick apply

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fleet maintenance controller jobs in cumbernauld, nlk

Fleet Maintenance Controller

Business Partner Manager - Glasgow

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