Assistant (private client) Work, Jobs in Dalmarnock, Glg (with Salaries)

Customer Support Assistant
Tmgroup —Glasgow
- £24,788 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
3d
Legal Assistant (Private Client)
Aberdein Considine —Glasgow
- Full-time
- Computer literacy
- English
- Microsoft Office
10d
Project Management Assistant
Tetra Tech —Glasgow
- Microsoft Word
- Microsoft Excel
- Engineering
- Work from home
3d
Administrator (Rehabilitation Assistant)
Proclaim Care Limited —Hamilton
- £24,500 - £26,500 a year
- Full-time
- Administrative experience
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Geo-Environmental Consultant / Assistant Geo-Environmental Consultant
WSP —Glasgow
- Part-time
- Hybrid work
- Construction experience
- In-person
- Flexitime
- Work from home
Food & Beverage Guest Service Assistant
Aimbridge Hospitality EMEA —Hamilton
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
Assistant Road Engineer
WSP —Glasgow
- Part-time
- Hybrid work
- Construction experience
- In-person
- Flexitime
- Work from home
Assistant Engineer (Bridge)
COWI —Glasgow
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- IT
- Gym membership
Cleaner/Domestic Assistant
WHITEFIELD LODGE CARE HOME, Glengall Ltd —Glasgow
- £12.71 an hour
- Part-time
- Customer service
- English
- Supervising experience
Quick apply
4d

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Customer Support Assistant
Tmgroup —Glasgow
Answer incoming calls, resolving issues efficiently or directing queries to the appropriate internal teams. Support clients who experience issues placing orders…
£24,788 a year
Quick apply
3d

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Customer Support Assistant

Tmgroup -
Glasgow

Quick apply

Job details

Full-time
£24,788 a year
3 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Customer service
Microsoft Office
Administrative experience

Full job description

Role: Customer Support Assistant

Location: Hybrid – Home/Glasgow

Package: £24,788 + annual bonus scheme + benefits

Property Searches Scotland (PSS) is a market-leading provider of property searches to conveyancers and legal professionals throughout Scotland. Part of tmGroup, PSS has established itself as a trusted, innovative, and award-winning service provider. We combine industry expertise with cutting-edge technology to deliver accurate, efficient, and highly reliable property search solutions.

We’re now looking for a Customer Support Assistant to join our busy Customer Support team in Glasgow. This is a high-volume, fast-paced role where you’ll be the first point of contact for our clients, playing a vital part in ensuring orders and queries are handled quickly, accurately, and professionally.

What you’ll do

Act as the first point of contact for client queries via phone and email, delivering a friendly and professional customer experience.
Process customer orders received through email and our online ordering portal, recording and managing them within our in-house system, Atomic.
Monitor and manage a shared inbox, prioritising urgent and high-priority requests in line with agreed SLAs.
Support clients who experience issues placing orders, including guiding them through the portal or placing orders on their behalf.
Handle a wide range of queries, from missing information and report amendments to council or roads enquiries, escalating to PEC or Titles teams where required.
Answer incoming calls, resolving issues efficiently or directing queries to the appropriate internal teams.
Assist during peak periods, particularly at month-end when transaction volumes increase, ensuring urgent cases are prioritised appropriately.
Contribute to shared team goals, including maintaining inbox clearance and turnaround times.

You’ll join a close-knit team who work collaboratively and take pride in delivering results — especially during busy periods where teamwork and communication are key.

Who you are

Previous customer service experience, ideally in an office or administrative environment
Comfortable using Microsoft Office applications; experience with CRM or case management systems is beneficial (full training on systems will be provided).
A confident communicator with a positive, professional telephone manner.
Highly organised and able to manage a varied workload in a fast-paced environment.
Detail-oriented, with a high degree of accuracy when processing information and handling customer data.
A team player who thrives on shared goals and supporting colleagues.
Adaptable and resilient, able to handle peaks and troughs in workload, particularly during busy month-end periods.
Motivated to learn new systems and develop within the role.

What we offer

Competitive salary with participation in an annual bonus scheme.
Full benefits package including 25 days holiday (rising with service), private healthcare, pension, and life assurance.
Flexible benefits scheme covering financial, wellness, legal, and medical support.
Reward and recognition platform with a wide range of perks.
Hybrid working - initial office-based training (typically the first week or two), followed by a blend of home and office working,
Opportunities for career progression within a growing and successful business.
Supportive, knowledgeable, and award-winning team environment.
The opportunity to be part of a team that takes real pride in its achievements.

At PSS, we value teamwork, attention to detail, and delivering a reliable service our clients can trust. If you enjoy helping customers, working in a collaborative environment, and being part of a team that genuinely supports one another, we’d love to hear from you.

We’re proud to be an equal opportunities employer and are committed to creating an inclusive and diverse workplace where everyone feels valued and supported. We welcome applications from all backgrounds and do not discriminate on the basis of age, disability, gender identity or expression, race, religion or belief, sex, sexual orientation, or any other protected characteristic.

If you’re ready for a challenging, rewarding role in a leading Scottish business, apply now.

Quick apply

Refine Your Search

assistant (private client) jobs in dalmarnock, glg

Customer Support Assistant

Legal Assistant (Private Client)

Project Management Assistant

Administrator (Rehabilitation Assistant)

Geo-Environmental Consultant / Assistant Geo-Environmental Consultant

Food & Beverage Guest Service Assistant

Assistant Road Engineer

Assistant Engineer (Bridge)

Cleaner/Domestic Assistant

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