Customer care officer Work, Jobs in Danbury, Ess (with Salaries)

Restaurant General Manager / Store Manager – German Doner Kebab
German Doner Kebab (GDK) —Chelmsford
- £31,000 a year
- Full-time
- Inventory control
- Sales
- Computer literacy
Quick apply
4d
Scheme Manager
Sanctuary Group —Mayland
- £17,011 a year
- Temporary
- Travel
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Inclusive Employment Sustainment Officer
ECL —Basildon
- £25,194 - £27,000 a year
- Weekend availability
- Travel
- Communication skills
- Paid training
- Annual leave
Quick apply
9d
Housing Officer
Delta Housing —Southend-on-Sea
- £33,818 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
6d
Apprentice Academy Centre Manager, UK Operations Apprenticeships Team
Amazon UK Services Ltd. —Tilbury
- Full-time
- SQL
- Project management
- Continuous improvement
Property Services Planner/Scheduler
The Riverside Group —Dartford
- £32,814.98 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
10d
Customer Services Officer
Gravesham Borough Council —Gravesend
- £27,634 - £32,436 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Communication skills
- Free parking
- Annual leave
Housing Register Officer
Civic Recruitment Limited —Redbridge
- Remote
- Organisational skills
- Communication skills
Quick apply
9d
Traffic Management Operative 12AB 12D – Essex and London
H W Martin (Traffic Management) Ltd —Witham
- Weekend availability
- Customer service
- Maintenance
- Communication skills
- Free parking
- Employee assistance programme
R2R103976 - Services for Schools Business Support Officer - Permanent
South End City Council —Southend-on-Sea
- £29,064 - £32,597 a year
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Travel
- Annual leave
Administration Officer ICCT Service
Essex Partnership University NHS Foundation Trust —Epping
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Employee discount
21h
Administrator
Suffolk County Council —Sudbury
- £25,185 a year
- Hybrid work
- Microsoft Outlook
- Databases
- Organisational skills
- Annual leave
1d
Customer Care Officer
United Infrastructure —Brentwood
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Tenancy Officer
Epping Forest District Council —Epping
- £40,729 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
15h
Individual Giving Officer
ellenor —Gravesend
- £26,772 - £27,589 a year
- Full-time
- Hybrid work
- CRM software
- Hospice
- Annual leave
- Employee assistance programme
13d
Neighbourhood Housing Officer
Gravesham Borough Council —Gravesend
- £29,932 - £40,230 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
- Computer skills
- Free parking
- Annual leave
Head of HRA Property & Assets
Medway Council —Chatham
- £63,280 - £75,805 a year
- Call to connect
- Management
- Budgeting
- Leadership
- Annual leave
- Employee discount
2d
Beauty Consultant - Boots, Blue Water
Revlon Corporate —Greenhithe
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Neighbourhood Team Leader
Gravesham Borough Council —Gravesend
- £40,177 - £43,111 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
- Free parking
- Annual leave
3d
Fitness & Lettings Officer
The Thinking Schools Academy Trust —Rochester
- £13.48 - £14.51 an hour
- Weekend availability
- Customer service
- School
- Employee assistance programme
- Referral programme

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customer care officer jobs near danbury, ess

Restaurant General Manager / Store Manager – German Doner Kebab

German Doner Kebab (GDK) -
Chelmsford

Quick apply

Job details

Permanent | Full-time
£31,000 a year
4 days ago

Benefits

Company pension

Qualifications

Supplier ordering
Cost management
Fiscal management
Inventory control
Guest relations
Operations management
Food service team management
Stock ordering
Sales
Computer literacy
Shift management
Complaint handling
Cost control
Performance management
Food safety and hygiene regulations
Food waste reduction
Quality assurance
Budget planning
Store management
Quality control
Food and beverage team management
Staff training
Forecasting
Overseeing budgeting and forecasting
Cleaning
Computer skills
Ongoing financial performance monitoring
Kitchen inventory control
Training & development
Stock replenishment
Kitchen stock ordering
Food safety
Stock coordination
Cash handling
Leadership
Team motivation leadership
Communication skills
Marketing
Food service management
Rota coordination

Full job description

You are the Captain of the Ship.

You are responsible to ensure consistency of food standards, excellent service and maintain the cleanliness and condition of the Restaurant.

You are accountable in achieving the restaurant’s sales and profit by maintaining ideal cost of all the restaurant’s expenses including proper preparation of weekly scheduling without sacrificing the customers’ experience.

Control cost of goods comes naturally to you. It is your responsibility to keep your people motivated and create a cheerful professional working environment that will keep our customers wanting to return to GDK.

Duties and ResponsibilitiesLeads Operations Excellence

Oversees and manages all areas of GDK Restaurant
Ensures guest service exceeds company standards and strong guest satisfaction is maintained
Responds efficiently to guest complaints and takes appropriate action to solve the problem
Enforces and ensures the best quality of products possible are served
Organise and supervise shifts to ensure both team and guest satisfaction
To be duty manager on rotation basis (role shared with supervisors)
Coordinating the entire operation of the restaurant during scheduled shifts
At the end of each shift complete all necessary daily reports
Managing team welfare and providing them with regular feedback
Ensuring that all employees adhere to the company uniform standards
Ensure team are always well groomed and smart ready for work
Organising and supervising the shifts of kitchen, dining, and counter staff
To meet and greet all customers where possible and role model exceptional customer care
To take a proactive role in encouraging teamwork, cooperation, harmony, productivity, and a positive attitude within the working environment
Maintaining high standards of quality control, hygiene, and health and safety
Trains and develops team through strong, well organised training and ongoing operational feedback
Appraises teams’ performance and provides formal feedback to keep them upbeat and productive
Nurture a positive working environment and leads by example
To support the supervisors and colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure customer expectations are met
Estimate consumption, forecast requirements, and maintain stock inventory to ensure product availability and minimum product wastage
Monitors and ensures compliance with food safety and health & safety rules and regulations
Control costs and minimises waste to ensure profitability of the restaurant
Successfully promote and publicize the GDK brand
Analysing and planning restaurant sales levels and profitability
Organising marketing activities, such as promotional events and discount schemes
Monitor all restaurant operations and initiate corrective actions
Lead all financial areas including sales growth, cost management, and profit growth
Takes responsibility for the business performance of the restaurant
Preparing reports at the end of the shift/week, including team control, food control and sales
Creating and executing plans for sales, restaurant profit and staff development
Setting budgets and/or agreeing them with the Franchisee
Checking stock levels and ordering supplies and ordering correct amount of supplies
Preparing cash drawers and providing petty cash as required
Helping in any area of the restaurant when circumstances dictate
Attend any training or meetings as and when required by GDK or the Franchisee
To perform any other duties as designated by the Franchisee due to business demands
To take responsibility for and ensure the security of a GDK Restaurant
Working with supervisors to coordinate all aspects of stock deliveries. Keep accurate records, the receipt and administration of all deliveries are up to date
To regularly collaborate with GDK and the Franchisee to ensure the monthly accounts are accurate
To administer and maintain the GDK system
To monitor the stock storage areas, ensuring they are secure, neat, and clean always
To collaborate with the supervisors to ensure tight stock control and budgeted margins are achieved
Maintain a local authority food safety certificate i.e. Scores on the Doors 5 stars. Check all areas of the restaurant to ensure compliance with the EHO and fire safety officers

Business Relationships Within the Restaurant

Team Members and Supervisors
Store Management Team
Guests/Delivery Drivers
GDK Head Office Personnel
Franchisee

Qualifications

A qualified candidate for the position of a Restaurant General Manager should have outstanding interactive and communication skills and possess the enthusiasm to work with colleagues and staff as a team player.

In addition to these, the following qualities, skills, knowledge, and abilities are most sought:

Proven working experience as a Restaurant General Manager
Demonstrated experience in customer service management
Extensive food knowledge
Computer literacy and familiarity with restaurant management software
Strong leadership, motivational and people skills
Financial management skills

Pay: £31,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

customer care officer jobs in danbury, ess

Restaurant General Manager / Store Manager – German Doner Kebab

Scheme Manager

Inclusive Employment Sustainment Officer

Housing Officer

Apprentice Academy Centre Manager, UK Operations Apprenticeships Team

Property Services Planner/Scheduler

Customer Services Officer

Housing Register Officer

Traffic Management Operative 12AB 12D – Essex and London

R2R103976 - Services for Schools Business Support Officer - Permanent

Administration Officer ICCT Service

Administrator

Customer Care Officer

Tenancy Officer

Individual Giving Officer

Neighbourhood Housing Officer

Head of HRA Property & Assets

Beauty Consultant - Boots, Blue Water

Neighbourhood Team Leader

Fitness & Lettings Officer

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