Line support engineer Work, Jobs in Darlington, Dur (with Salaries)

2nd Line Support Engineer - Night Shift
razorblue Careers —Stockton-On-Tees
- £31,500 - £38,500 a year
- Night shift
- Hybrid work
- Mentoring
- Communication skills
- Life insurance
- Referral programme
Quick apply
12d
2nd Line Support Engineer
razorblue Careers —Stockton-On-Tees
- £30,500 a year
- Hybrid work
- Mentoring
- Training & development
- Communication skills
- Life insurance
- Referral programme
Quick apply
1st Line Support Engineer
razorblue Careers —Stockton-On-Tees
- £25,775.00 - £25,775.88 a year
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
Quick apply
Line Support Technician
Cawingredients Limited —Leeming Bar
- £51,000 - £60,039 a year
- 12 hour shift
- Continuous improvement
- In-person
- Life insurance
13d
Customer Service Representative
Unity Shared Services Ltd —Middlesbrough
- £23,132.20 - £25,000.00 a year
- Full-time
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Stockton-on-Tees
- Full-time
- Computer Science
- Up to 50% travel
- Maintenance
Network Infrastructure Project Manager
ACEDA Ltd —Thornaby on Tees
- From £1 a year
- Full-time
- Continuous improvement
- Recruiting
- In-person
Quick apply
2d
Commercial Gas Engineer
Getfix Ltd —Darlington
- £40,000 - £53,000 a year
- Overtime
- Customer service
- Travel
- Communication skills
Quick apply
8d
Manufacturing Engineer - Senior
Cummins Inc. —Darlington
- Microsoft Powerpoint
- Microsoft Word
- Schematics
CAD Designer
Power T&D —Darlington
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
Quick apply
Work Package Engineer
Costain —Stockton-on-Tees
- Full-time
- Computer literacy
- Analysis skills
- Computer skills
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Employee assistance programme
- Sick pay
Materials Controller
Costain —Stockton-on-Tees
- Full-time
- Microsoft Excel
- Quality control
- Organisational skills
Dual Fuel Smart Meter Engineer
Laver Group —Durham
- From £43,500 a year
- Overtime
- Customer service
- Electrical experience
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Fire & Security Project Manager
ACEDA Ltd —Thornaby on Tees
- From £1 a year
- Full-time
- Management
- Continuous improvement
- Recruiting
Quick apply
2d
Senior Infrastructure Engineer
razorblue Careers —Stockton-On-Tees
- Up to £50,000 a year
- Hybrid work
- Azure
- Customer service
- Mentoring
- Life insurance
- Referral programme
Quick apply
4d
Level 2 EUC Engineer - 6 month Contract
Ekco —Stockton-on-Tees
- Communication skills
Quick apply
EasyStructure Operator/ Junior Structural Engineer
Technip Energies —Middlesbrough
- Engineering
- Master's degree
- Bachelor's degree
Refinish - Distribution Sales Specialist (North England)
Axalta Coat. Sys. UK —Darlington
- CRM software
- English
- Business development
- Annual leave
Quick apply
5d
Electrical and Instrumentation Technician
DNV —Ferryhill
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme

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line support engineer jobs near darlington, dur

2nd Line Support Engineer - Night Shift

razorblue Careers -
Stockton-On-Tees

Quick apply

Job details

£31,500 - £38,500 a year
12 days ago

Benefits

Cycle to work scheme
Private medical insurance
Paid volunteer time
Life insurance
Referral programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Mentoring junior staff
Microsoft Exchange
Mentoring
Customer support
Customer interaction
Communication skills
Remote diagnostics
Mobile devices

Full job description

razorblue role:

We are looking for a 2nd Line Support Engineer - Night Shift to join our growing team of like-minded tech people. Whilst working the night shift you will ensure a smooth transition between nights to days, ensuring that cases are correctly triaged whilst ensuring a great customer experience. Should you choose to accept, your responsibilities will encompass:

Providing exceptional remote technical support for cases which cannot be resolved by our 1st line Engineers– diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met, and delivering excellent end user experiences.
Conducting onsite troubleshooting at client facilities as needed to address complex requests. Representing the company positively.
Coaching and mentoring junior engineers by sharing technical expertise, collecting organisational knowledge, and identifying continuous improvements.
Serving as point of contact and guiding team in Team Leader's absence.

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must!

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

razorblue requirements:

We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply.

Strong communication, and relationship-building skills
Experience of working in a corporate or MSP technology and environment.
Administering Microsoft Active Directory, Exchange Server & Office 365
Comp TIA, Relevant Apprenticeship or higher education
Degree or degree equivalent qualifications is desirable
People centric approach & service
Competent with Windows desktop & application support
Tablet and mobile device support
Network troubleshooting incl. ping and trace route
An understanding of razorblue's business, clients and the market it works in
A good understanding of Veeam Backup & Replication
Knowledge of Microsoft Group Policy
An understanding of Microsoft Azure AD Sync and Azure AD Connect
Excellent conversational fluency in English is required to clearly explain complex technical issues

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

razorblue gives:

Working for an IT partner isn’t for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:

Base salary of £31,500 per annum depending on skills and knowledge + £7,000 night shift allowance
25 days holidays per annum + public holidays + the ability to purchase 10 more
Your birthday off (Obviously!)
£2000 Referral Scheme Bonus – if you know other techies that want to join us
Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
Fully funded training and accreditations to expand your skillset
Two paid charity volunteering days per year
Discounted Broadband (Necessity)
Life insurance
Private Health Insurance with Vitality Health
Quarterly team social fund
Cycle to Work scheme
Gear up with the latest tech toys through our partnership with Currys
Cruise around in an eco-friendly electric car with our EV Scheme

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.

Agencies/Recruiters Please Note:

To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs.

We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team.

Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!

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Refine Your Search

line support engineer jobs in darlington, dur

2nd Line Support Engineer - Night Shift

2nd Line Support Engineer

1st Line Support Engineer

Line Support Technician

Customer Service Representative

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Network Infrastructure Project Manager

Commercial Gas Engineer

Manufacturing Engineer - Senior

CAD Designer

Work Package Engineer

Infrastructure and Network Engineer

Materials Controller

Dual Fuel Smart Meter Engineer

Fire & Security Project Manager

Senior Infrastructure Engineer

Level 2 EUC Engineer - 6 month Contract

EasyStructure Operator/ Junior Structural Engineer

Refinish - Distribution Sales Specialist (North England)

Electrical and Instrumentation Technician

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