Customer liaison officer Work, Jobs in Darwen, Lan (with Salaries)

Customer Liaison Officer
M Group —Preston
- £28,000 - £30,000 a year
- Microsoft Word
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Public Liaison Officer
George Cox and Sons Ltd —Manchester
- £25,000 - £27,500 a year
- Full-time
- Civil engineering
- Microsoft Outlook
- Microsoft Office
- Life insurance
Quick apply
NEON Events and Membership Services Officer (0.5 FTE)
University of West London —St. Mary's
- £28,093 - £28,796 a year
- Remote
- Customer service
- Microsoft Office
- University
1d
Adaptations Client Liaison Officer
Bury Council —Bury
- £26,721 - £28,142 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
1h
Senior Data Management Officer (Highways)
Blackburn with Darwen Council —Blackburn with Darwen
- £31,022 - £34,434 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
1d
Resident Liaison Officer
United Infrastructure —Manchester
- Full-time
- Travel
Quick apply
Resident Liaison Officer
Connolly Limited —Preston
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
4d
Front of House Officer
Apleona —Preston
- £30,264.40 a year
- Monday to Friday
- Customer service
- Communication skills
- Employee discount
3h
Gas Site Manager
Network Plus —Salford
- £40,000 - £45,000 a year
Quick apply
Trainee Service Delivery Supervisor
Network Plus —Worsley
- £27,000 - £30,000 a year
Quick apply
Operations Director
Harwood —Harwood
- From £90,000 a year
- Leadership
- Communication skills
- Annual leave
Regional Security Officer
Samsic UK —Stockport
- £13.39 an hour
- Weekend availability
- Customer service
- Computer literacy
- English
Quick apply
Joiner - Responsive Maintenance
HMS —Liverpool
- £31,533 a year
- Full-time
- Customer service
- Maintenance
- Supervising experience

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Customer Liaison Officer
M Group —Preston
You will be expected to meet your colleagues and clients onsite and deal with customers face to face and over the telephone.
£28,000 - £30,000 a year

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Customer Liaison Officer

M Group -
Preston

Apply Now

Job details

£28,000 - £30,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Microsoft Word
Driving Licence
IT
Communication skills

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.

This role will be within our Water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment.

Want to be a part of it?

You'll report directly to the Planning Team Manager and support Project Teams while working with the Client Customer Teams. You will be responsible for ensuring that our customers experience is a positive one and that all customers are treated in a professional and considerate way ensuring minimal impact.

The majority of the time you will be managing your own workload so must be highly organised with great communication skills. You will be expected to meet your colleagues and clients onsite and deal with customers face to face and over the telephone. A full clean driving licence is essential for this role due to the locations of the sites.

Build a solid working relationship with the Client Customer Team and Delivery Teams to create and deliver customer and stakeholder communications. Undertake relevant administration duties such as compiling customer letters and creating newsletters. Understand C-MeX, D-MeX and how we contribute to it. Contribute to Team and Project meetings. Help to deliver onsite customer training.

You will develop/ keep updated impact assessments and communication plans for all projects. Support and attend customer drop-in sessions and community events with the Delivery Team and client. Proactively engage with customers and communities to ensure we minimise disruption and leave a positive lasting legacy. Take ownership of any customer issues and manage through to resolution. Preparation and dissemination of daily, monthly and weekly reports. Undertake training as and when required.

What you’ll bring

Strong Customer Liaison skills
Be highly organised and able to prioritise own workload
Ability to build rapport over the phone and in person
Excellent communication skills
IT skills particularly MS Word and Excel
A full clean driving licence is essential for this role.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Contributory pension scheme

Online GP service, 24 hours a day, 365 days a year
Employee assistance programme

My Rewards portal, access to 1000’s of retail discounts

Life assurance

Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme
Recommend a friend – get rewarded for introducing people to us!

In addition, this role offers;

Company van/vehicle and fuel card for business use
Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
Private Healthcare - single cover
25 days annual leave plus bank holidays
Discretionary bonus scheme

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupW INDREG

Apply Now

Refine Your Search

customer liaison officer jobs in darwen, lan

Customer Liaison Officer

Public Liaison Officer

NEON Events and Membership Services Officer (0.5 FTE)

Adaptations Client Liaison Officer

Senior Data Management Officer (Highways)

Resident Liaison Officer

Resident Liaison Officer

Front of House Officer

Gas Site Manager

Trainee Service Delivery Supervisor

Operations Director

Regional Security Officer

Joiner - Responsive Maintenance

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