Software & data installation technician Work, Jobs in Davenport, Gtm (with Salaries)

Software & Data Installation Technician
Forterro —Newton-le-Willows
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Software & Data Installation Technician

Forterro -
Newton-le-Willows

Quick apply

Job details

Permanent

Benefits

Car scheme

Full job description

Description

The Software & Data Installation Technician is responsible for the successful deployment of software solutions for customers, from initial installation through to go‑live and handover. The role involves installing and configuring applications, completing associated data builds, and delivering solutions both remotely and on customer sites as required. Working closely with customers and internal teams, the consultant ensures implementations are accurate, reliable and aligned with agreed requirements and timelines.

The role also includes thoroughly testing software to confirm it is operating as expected, identifying and resolving issues prior to handover. Clear and detailed documentation is a core requirement, including the preparation of customer sign‑off materials and comprehensive handover documentation for Support teams. The Software & Data Installation Technician plays a key role in ensuring a smooth transition from delivery into ongoing support, contributing to a high‑quality customer experience and long‑term solution success.

This position works closely with Professional Services, Product Management, Support, and external partners to deliver high-quality customizations and integrations that increase customer value and adoption.

The ideal candidate for this role would be based within commutable distance of Newton-le-Willows, Merseyside.

Responsibilities

Install, configure and deploy software solutions, including associated data builds, both remotely and on customer sites as required
Deliver end‑to‑end implementations, ensuring solutions are set up accurately and in line with agreed customer requirements and timelines
Test software thoroughly to confirm functionality and performance prior to go‑live
Identify, troubleshoot and resolve issues arising during installation, testing or deployment
Produce clear and accurate documentation, including customer sign‑off materials
Prepare comprehensive handover documentation to enable a smooth transition to Support teams
Work collaboratively with customers and internal stakeholders to ensure a high‑quality implementation experience
Manage multiple implementations concurrently, maintaining strong organisation and attention to detail
Maintain a professional, customer‑focused approach throughout the delivery process

Skills, Knowledge & Expertise

What we can offer you

We offer a competitive and well-rounded benefits package designed to holistically support your wellbeing whilst developing and growing your career in a fast-growing industry.

Our benefits include:

Generous holiday entitlement
Sickness absence provision
Enhanced parental leave
Life assurance
Electric vehicle car scheme
Regular social & employee activities

Alongside this, we're proud to support career and development growth through our annual people cadences.

About Forterro

Founded in 2012, Forterro has grown to become a category leader in industrial software – with strongholds in Europe’s top production economies, as well as regional service hubs and development centres around the world. From more than 40 office locations, our 2,500+ employees provide and support software for more than 13,000 industrial businesses. Our products are deeply rooted in the demands of their local geography. And each is designed to strengthen and accelerate our customers’ ability to operate efficiently and compete effectively.

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