Help desk Work, Jobs in Derby, Dby (with Salaries)

Help Desk Technician - Derbyshire
Brewer Science, Inc. —Darley Abbey
- System design
- Annual leave
- Employee assistance programme
6d
Field Interviewer - Derby
the National Centre for Social Research —Derby
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Loughborough
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
Night Supervisor-1
Leonardo Hotel Derby —Derby
- Night shift
- Hotel
- Front desk
- Referral programme
Quick apply
Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Word
- English
- Continuous improvement
Field Interviewer - Nottingham
the National Centre for Social Research —Nottingham
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Systems Support (Occupational Health)
Tetra Tech —Mansfield Woodhouse
- Temporary
- Hybrid work
- Communication skills
Application Support Specialist
Bloor Homes —Swadlincote
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
3d
Director's Assistant (Derby Branch)
Dedicated Sameday Couriers Ltd —Derby
- From £12.71 an hour
- Temporary
- Hybrid work
- Management
- Driving
- Travel
Quick apply
12d
Sales Development Manager - Desk Based, Based anywhere in the UK
Ecolab Inc. —Leicester
- Overtime
- Remote
- Customer service
- English
- Hotel
2d
Senior 1st Line Support
VINCI Construction —Risley
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
13d
IT Support Operations Manager
DG Cars —Nottingham
- £30,000 - £42,500 a year
- Full-time
- Continuous improvement
- In-person
Quick apply
6d
Category Assistant - Fragrance
Boots —Nottingham
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
14d
Business Development Executive
Cooper Parry —Derby
- Full-time
- CRM software
- Business development
Team Leader
HM Courts & Tribunal Service —Nottingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
12d
IT Support
Premium Numismatics —Earl Shilton
- From £25,000 a year
- Temporary
- Hybrid work
- Linux
- Communication skills
- Free parking
Quick apply
5d
Technical Engineer
Incora —Derby
- Up to £42,000 a year
- Full-time
- Hybrid work
- Schematics
- Engineering
- ERP systems
Commercial Solar Sales Representative
AEG Construction Ltd —Derby
- £20,000 - £24,000 a year
- Full-time
- Business development
- Negotiation
- Flexible schedule
Quick apply
Second Line Analyst
Computacenter —Nottingham
- Organisational skills
- SharePoint
- Communication skills
Space Crew Team Member (Part-Time)
National Space Centre —Leicester
- £13.24 an hour
- Part-time
- Customer service
- Computer literacy
- Experience working with children
Quick apply
13d

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help desk jobs near derby, dby

Help Desk Technician - Derbyshire

Brewer Science, Inc. -
Darley Abbey

Apply Now

Job details

6 days ago

Benefits

Annual leave
Employee assistance programme
Employee stock ownership plan

Qualifications

Live chat
Technical troubleshooting
Desktop support
Ticket management
System design
Computer hardware
Ticket management systems
Technical support incident logging
IT incident logging
Incident log maintenance

Full job description

Brewer Science, Inc. is a major innovator of high-technology solutions for the semiconductor / microelectronics markets. We are currently seeking a purpose-driven candidate with an ownership mentality to fill an open position as a Help Desk Technician. This position will be located in Derbyshire, UK.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Summary:
Help Desk Technicians provide IT support to employees in response to requests and create documentation. They also participate in planning, design, documentation, and assembly of IT systems and infrastructure at Brewer Science.

Responsibilities:

Serve as the primary contact for users seeking technical assistance, responding promptly to inquiries via phone, email, in-person, service ticket, or chat.
Diagnose and resolve common hardware and software issues, such as printer problems, software installations, networking, password resets, and other computer-related technology.
Accurately log, document, and track support requests and resolutions in the help desk ticketing system, ensuring detailed records for follow-up and analysis.
Identify and escalate more complex or unresolved issues to senior level technicians and specialists or other IT teams, providing necessary context and documentation.
Assist users with basic training and guidance on software applications, system features, and best practices.
Assist in the setup, configuration, and deployment of new computers, workstations, and peripheral devices.
Assist in inventory management for IT related devices, organization of the Help Desk and IT storage areas, and electronic recycling.
Collaborate and work with the enterprise applications and IT Operations teams.

Education & Credentials:

2+ years of related experience or
An equivalent combination of education and experience.

Benefits
At Brewer Science, we are a Top Workplace, Certified Employee-Owned, Certified B Corp™, and GreenCircle Certified Zero Waste to Landfill. By joining Brewer Science, you will be eligible to receive benefits including:

Medical, dental, vision, life, long- and short-term disability, identity theft protection, and pet insurance
Paid leave, including community service leave, wellness breaks, and other special leave
Employee stock ownership, 401k, and bonus plans
Educational assistance & employee assistance program

Application Process: To apply for this position please complete the online application. This position is open until filled. Screening will begin immediately.

Equal Employment Opportunity - M/F/Disability/Veterans

Apply Now

Refine Your Search

help desk jobs in derby, dby

Help Desk Technician - Derbyshire

Field Interviewer - Derby

Operational Support Officer

Night Supervisor-1

Customer Service Specialist - Desk Based

Field Interviewer - Nottingham

Systems Support (Occupational Health)

Application Support Specialist

Director's Assistant (Derby Branch)

Sales Development Manager - Desk Based, Based anywhere in the UK

Senior 1st Line Support

IT Support Operations Manager

Category Assistant - Fragrance

Business Development Executive

Team Leader

IT Support

Technical Engineer

Commercial Solar Sales Representative

Second Line Analyst

Space Crew Team Member (Part-Time)

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