Job Title: Head of Lettings Support Centre - South
Location: Pride Park
Brand: LRG
Salary: Competitive Salary Package
About Us:
LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
Job Summary and key responsibilities
The Head of Centre is a senior leadership role responsible for directing the operations, risk management, and administrative performance of the Lettings Support Centre. You will lead the team executing the core lettings pipeline, establish robust compliance frameworks across platforms like Reapit and Goodlord, and take ultimate accountability for regional landlord onboarding, AML, compliance, and licensing protocols. Including covering all audits and ensuring accuracy levels are maintained.
Key Responsibilities:
Oversight:
Risk& compliance:
Process & Platform Optimization:
Contract & Fee Integrity:
Statutory Compliance & Licensing:
Performance Reporting:
Deliver regular operational KPIs to the operations directors regarding compliance turnaround times, pipeline bottlenecks, and team resource allocation.
Including but not limited to reviewing processes frequently to ensure optimisation.
What are we looking for:
What we can offer you:
Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment
Benefits:
Competitive base salary and Commission structure
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
