Quality advisor Work, Jobs in Detling, Ken (with Salaries)

Self Pay Advisor
KIMS Hospital —Maidstone
- £27,200 a year
- Call to connect
- Medical terminology
- Communication skills
- Free parking
- Annual leave
OPAL (Older Person Active Living) Advisor
Golding Homes —Maidstone
- £33,000 a year
- Full-time
- Annual leave
- Employee discount
12d
Quality Advisor
Balfour Beatty —Rochester
- Hybrid work
- Microsoft Office
- Continuous improvement
- Quality control
- Annual leave
9d
HR Advisor
MidKent College —Gillingham
- £31,334 - £36,611 a year
- Full-time
- University
- Human resources
- Recruiting
Health & Safety and Environment Advisor
VINCI Facilities UK —Maidstone
- Full-time
- Travel
- In-person
Quick apply
Accounts Assistant
Navis Agere Limited —West Malling
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- QuickBooks
- Free parking
- Employee assistance programme
Quick apply
10d
Independent Sexual Violence Advisors (ISVA)
Kent Sexual Assault and Abuse Service —Canterbury
- From £25,000 a year
- Full-time
- Computer literacy
- Writing skills
- Experience working with children
- Free parking
- Annual leave
Quick apply
2d
Quality Assurance Advisor Water
M Group —Dartford
- £30,000 - £40,000 a year
- Computer literacy
- Continuous improvement
- Quality control
- Annual leave
- Employee assistance programme
9d
Sales Advisor
ProCook —Maidstone
- £13.45 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Supervisor
Mears Group —Gillingham
- Up to £44,397.50 a year
- Supervising experience
- First Aid Certification
- Continuous improvement
- Employee assistance programme
- Referral programme
6h
Flexi-Bank Reservations Advisor
Benenden Hospital Trust —Benenden
- £13 an hour
- Hospital
- Communication skills
- Free parking
- Annual leave
Chief Estates and Facilities Officer
University of Greenwich —Medway
14d
Head of Finance
Lawfront —Maidstone
- Full-time
- Analysis skills
- Communication skills
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Maidstone
- Weekend availability
- English
- Master's degree
- Bachelor's degree
Head of Culture, Leisure and Economic Growth
Canterbury City Council —Canterbury
- £70,502.50 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Annual leave
- Work from home
6d
People Advisor
LSEC —Orpington
- £32,795 - £39,131 a year
- Full-time
- Microsoft Office
- Human resources
- Recruiting
- Employee assistance programme
VM Team Manager
Matalan —Strood
- Full-time
- Planograms
- Organisational skills
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
2d
People Advisor
LSEAT —Orpington
- £32,795 - £39,131 a year
- Full-time
- Microsoft Office
- Human resources
- Recruiting
- Employee assistance programme
Contact Centre Advisor
Procter & Gamble —Royal Tunbridge Wells
- Full-time
- CRM software
- Data entry
Senior Automotive & Commercial Vehicle Service Advisor (Technical Specialist).
Crawfords Group —Ashford
- From £32,000 a year
- Weekend availability
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
8d

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Self Pay Advisor

KIMS Hospital -
Maidstone

Apply Now

Job details

£27,200 a year

Benefits

Free parking
Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Internal department liaison
Patient service
Appointment booking and call handling
Customer support
Customer interaction
Medical terminology
Communication skills

Full job description

Self-Pay Advisor

Contract: Permanent

Working Hours: 40hours per week. Weekly shift rotation, Monday-Friday, 8.00am-4.00pm and 12.00pm-8.00pm

Salary: £27,200 per annum

Do you have experience in dealing with customers or patients, providing an outstanding service and being the first point of contact?

Our Self Pay Department have an exciting opportunity for a Self-Pay Advisor, who’s role will be to advise patients on the specialities we have ensuring that their journey starts off seamlessly. At KIMS Hospital, one of our main strategic objectives is to provide outstanding, safe, quality care for our patients, you will be working in a small inbound advisory team, you will be taking calls from prospective patients considering treatment at KIMS Hospital and maximise the conversion of contacts into outpatient appointments.

Role Responsibilities include:

Answer all enquiries by telephone or email in a prompt and efficient manner, to assist patients in obtaining an outpatient appointment within KIMS Hospital.
To identify customer needs and provide all relevant information about services, specialists, fees and payment at the first interaction in order to book an appropriate appointment.
To liaise closely with consultants’/specialists’ secretaries, clinical and non-clinical departments/colleagues within the hospital to gather information relevant to patient bookings and quotations.
To be responsible for compiling accurate quotations for all self-pay patients, both verbal and written, issue letters and information packs and to book outpatient appointments at the time of enquiry.

Person Specification:

Previous experience working within a patient advisory role in the healthcare sector
Confident to create and issue quotes
A good understanding of medical/hospital terminology
Excellent interpersonal and communication skills both oral and written
The ability to pay close attention to detail and work with a high level of empathy and maturity
Be flexible and adaptable individual that can work to tight deadlines, cope under pressure and comfortably prioritise their workload
The ability to provide a professional, efficient and friendly service to all customers using the department
The ability to work at a fast pace with a high level of accuracy.

KIMS Hospital employees enjoy the following benefits:

Pension Scheme
Private Health Insurance
33 Days annual leave plus extra time off for your birthday
Life Assurance
Free secure car park
Annual Flu Vaccination
Free Eye Test
Up to 40% discount for some KIMS Hospital services

If you have any queries regarding this vacancy, Diane would be happy to help. Please give her a call on 01622 237634 or email [email protected]

At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities and disability confident employer.

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about the DBS checks can be found at https://www.gov.uk/disclosure-barring-service-check

Posted 20th August 2026

Apply Now

Refine Your Search

quality advisor jobs in detling, ken

Self Pay Advisor

OPAL (Older Person Active Living) Advisor

Quality Advisor

HR Advisor

Health & Safety and Environment Advisor

Accounts Assistant

Independent Sexual Violence Advisors (ISVA)

Quality Assurance Advisor Water

Sales Advisor

Supervisor

Flexi-Bank Reservations Advisor

Chief Estates and Facilities Officer

Head of Finance

Delivery Partner Manager, UKIE DPM

Head of Culture, Leisure and Economic Growth

People Advisor

VM Team Manager

People Advisor

Contact Centre Advisor

Senior Automotive & Commercial Vehicle Service Advisor (Technical Specialist).

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