Business support officer Work, Jobs in Devizes, Wil (with Salaries)

Customer Accounts Officer (Leasehold)
Aster Group —Devizes
- £16,637 a year
- Part-time
- CRM software
- Travel
- Communication skills
- Employee assistance programme
5d
Logistical Support Officer (Cadet Administrative Assistant)
Wessex Reserve Forces and Cadets Association —Devizes
- £32,455 a year
- Overtime
- Writing skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Accounts Officer (Leasehold) 12 Month Fixed Term Contract / Secondment
Aster Group —Devizes
- £20,234 a year
- Part-time
- CRM software
- Travel
- Communication skills
- Employee assistance programme
Casual Venues Duty Supervisor
Melksham Town Council —Melksham
- £14.45 an hour
- Weekend availability
- Bar
- Supervising experience
- First Aid Certification
- Flexible schedule
Quick apply
Group People Officer
Central Support —Bath
- £41,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Office
- Hotel
- Employee discount
- Referral programme
Quick apply
Business Support Officer
Wiltshire Council —Trowbridge
- £25,989 - £26,824 a year
- Temporary
- Hybrid work
- Data analysis skills
- Administrative experience
- Communication skills
6d
Operational Support Officer
Serco Plc —Bristol
- £26,436.80 a year
- Nights as needed
- Computer literacy
- Analysis skills
- Organisational skills
Prisoner Custody Officer
Serco Plc —Salisbury
- £24,596 - £27,180 a year
- Full-time
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
Business Support Officer
UK Health Security Agency —Porton Down
- £28,547 - £33,196 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Presentation skills
12d
HSEQ Officer
Grain —Swindon
- Full-time
- Quality control
- IT
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
PMO Officer
English Heritage —Swindon
- From £38,808 a year
- Call to connect
- Hybrid work
- Writing skills
- Employee assistance programme
- Employee discount
9d
Business Support Officer
SHM Productions Ltd —Bath
- £36,000 - £39,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Outlook
Quick apply
Local Governing Committee (LGC) Governance Officer
The Park Academies Trust —Swindon
- £25,600 - £29,411 a year
- Part-time
- Hybrid work
- Microsoft Word
- Writing skills
- Microsoft Office
- Employee discount
Quick apply
Customer Accounts Advisor - 12 months fixed term contract
Aster Group —Frome
- £29,545 a year
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
8d
Business Manager
UK Research and Innovation —Swindon
- £37,841 a year
- Part-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Media & Marketing Officer
Swindon Town FC Community Foundation —Swindon
- £28,000 - £30,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Social media management
Quick apply
6d
Tenancy Fraud Officer
Swindon Borough Council —Swindon
- £36,363 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Presentation skills
Quick apply
5d
Loss Prevention Officer
TK Maxx —Swindon
- Full-time
- Conflict management
- Employee assistance programme
- Employee discount
Information Governance Officer (Complaints)
Bath and North East Somerset Council —Keynsham
- £16.35 - £17.47 an hour
- Communication skills
- Work from home
Personal Assistant - International
UK Research and Innovation —Swindon
- £30,895 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Presentation skills
- Annual leave
- Employee assistance programme
11d

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Customer Accounts Officer (Leasehold)

Aster Group -
Devizes

Apply Now

Job details

Part-time
£16,637 a year
5 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

CRM software
Driving Licence
Stakeholder liaison
Internal department liaison
Arrears management
Account escalation for debt management
Customer support
Customer interaction
Rent arrears recovery in social housing
Signposting to community resources
Communication skills

Full job description

We are looking for a passionate and enthusiastic individual to join our Customer Accounts Team. The team provides an efficient and supportive arrears management service to our leaseholders.

As a Customer Accounts Officer (Leasehold), you will be responsible for pursuing leasehold arrears, agreeing appropriate repayment arrangements with customers, and referring customers to internal or external support where required.

Where appropriate, you will progress cases through the legal process, including referral to court, attendance at hearings, applying for warrants, and supporting eviction action.

While you won’t be out and about all the time, there will be occasions where you are required to attend meetings or court hearings relating to customers across our operating regions. These include Hampshire, Wiltshire, Somerset, Dorset, Devon, and Cornwall, so being suitably located within or able to travel to these areas is important.

With a strong focus on achieving positive outcomes, you will work closely with customers to understand their individual circumstances, respond to queries about monies owed, and identify those who require additional support or signposting to appropriate services.

You will also be expected to interpret lease agreements, applying relevant clauses when managing arrears cases, and liaising with internal teams such as Service Charge to ensure accuracy of accounts.

About you

You will be committed to delivering excellent customer service and will be confident in building and maintaining effective working relationships with customers, external agencies, and colleagues.

You will have excellent written and verbal communication skills, with strong attention to detail and accuracy when presenting information. You will be proficient in the use of IT systems, including Microsoft Office and CRM databases.

You will have knowledge and/or experience of rent arrears recovery and the pre-action protocol for rent arrears. Experience within leasehold management or housing services is desirable, and a housing management qualification would be an advantage.

You will need a flexible approach to working to meet the needs of our customers, including local and regional travel. A full UK driving licence and access to your own vehicle for work purposes is required.

What’s in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
We invest in colleagues’ careers and development through our leader and colleague development frameworks
Defined Contribution Pension and attached life assurance
Volunteering hours available to all colleagues to enable them to give back
Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
Enhanced leave
We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives.

We follow a sector-wide, outcome-based framework for professionals in social housing. The Competence and Conduct Standard introduce a sector-wide, outcome-based framework for those working in social housing in England, while also requiring senior professionals who deliver social housing services to gain, or work towards, a housing management qualification.

Ready to apply?

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

Successful candidates will complete a Basic DBS check.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.

IND1

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

If you'd like any support please contact the Recruitment Team on [email protected].

Apply Now

Refine Your Search

business support officer jobs in devizes, wil

Customer Accounts Officer (Leasehold)

Logistical Support Officer (Cadet Administrative Assistant)

Customer Accounts Officer (Leasehold) 12 Month Fixed Term Contract / Secondment

Casual Venues Duty Supervisor

Group People Officer

Business Support Officer

Operational Support Officer

Prisoner Custody Officer

Business Support Officer

HSEQ Officer

PMO Officer

Business Support Officer

Local Governing Committee (LGC) Governance Officer

Customer Accounts Advisor - 12 months fixed term contract

Business Manager

Media & Marketing Officer

Tenancy Fraud Officer

Loss Prevention Officer

Information Governance Officer (Complaints)

Personal Assistant - International

I want to receive the latest job alerts for business support officer in devizes, wil

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