3rd line support engineer Work, Jobs in Dudley Dy2 (with Salaries)

3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —Walsall
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
3rd Line Support Engineer
Grainger and Worrall —Bridgnorth
- Up to £45,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
2nd Line Network Engineer
wavenet —Shirley
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Infrastructure Engineer
Signet —Birmingham
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- AWS
4d
Senior Network Engineer - Technology CSC - Counter Terrorism Policing HQ
Metropolitan Police —Birmingham
- £52,653 - £61,410 a year
- Full-time
- Hybrid work
- English
- Travel
- Mentoring
- Annual leave
- Work from home
8d
Network engineer L2
wavenet —Birmingham
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Network L3 Engineer
wavenet —Solihull
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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3rd Line Technical Support Engineer

Spherica Business Solutions Ltd
Walsall

Quick apply

Job details

Full-time
£40,000 - £45,000 a year

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Discounted gym membership
Employee discount
Referral programme

Qualifications

Cisco ISE
LAN
Information security
Firewall
WAN
IT
SIEM

Full job description

Job Title: 3rd Line Technical Support Engineer

Employment Type: DuPont Shift Schedule to cover 24/7/365 service, including bank holidays.

12 hr Shifts = 7am-7pm Day Shift & 7pm-7am Night Shift.

The DuPont shift pattern follows a 4-week rolling rota as follows:

4 Nights, 3 Days Off / 3 Days, 1 Day Off, 3 Nights / 3 Days Off, 4 Days / 7 Days Off.

Location: Remote – with travel to client sites when required

Salary: £40-£45K pa DOE

Start Date: Q2/3 2026

Positions: 5

Please note that we are unable to offer Skilled Worker visa sponsorship for this position. Applicants must have the legal right to work in the UK without employer sponsorship at the time of application and for the duration of employment.

We are an Automation and Innovation IT Managed Service Provider who strive to push the boundaries in technological capabilities.

As an Automation First IT company we deliver excellence in IT automation such as problem solving, programming languages and insist on giving our customers the freedom to suggest new ways of working.

This is an opportunity for an enthusiastic and motivated individual who wishes to join a rapidly growing company which provides IT managed services and automation solutions to a wide variety of business sectors.

We are looking for a 3rd Line Technical Support Engineer, internally called a Technical Operations Engineer, to join our growing managed service technical operations team to support with day-to-day tasks in all aspects of our Infrastructure, Network, and Security management responsibilities. This role will be an integral part in a 24/7 operational team working under a DuPont shift pattern, ensuring uninterrupted support and coverage to our clients.

The role involves overseeing various processes, maintain relationships with high profile clients and stakeholders, and adhering to best practices to ensure the reliability and security of the Customer’s technical operations.

The role will provide an opportunity to build on your strong technical background and obtain practical experience of innovative IT solutions and services.

Ideal Candidates will have a strong understanding of IT Infrastructure, Networking, and Security principles and best practices, routing and switching and WAN/LAN technologies. Proficient knowledge of firewall solutions, both physical and virtual is crucial along with a strong knowledge of Fortinet SDWAN, Firewall Switch technologies, Cisco ISE and Cisco Meraki Wi-Fi. Candidates must also have experience with operating and maintaining IT Security controls related to SIEM, DLP, Vulnerability Management, Cyber Threat Intelligence, and Endpoint Protection.

Requirements

The role will provide an opportunity to build on your strong technical background and obtain practical experience of innovative IT solutions and services.

Benefits

As a growing business, we’re mindful of how we invest in our people. While we may not match the scale of larger organisations, our benefits package is thoughtfully designed to offer real value—focusing on what matters most to our team. We prioritise wellbeing, and personal development, and regularly review our offerings to ensure they remain relevant. At Spherica, every benefit is chosen with care, reflecting our commitment to creating a rewarding and supportive workplace where individuals feel seen, heard, and appreciated. Our current benefits package is:

22 days holiday basic
Additional birthday day off
Additional holiday day for each service year after year 2, up to 30 days
£20 Birthday Voucher
Purchase of additional pension contributions (salary sacrifice)
Recruitment Referral Incentive (£200-£500 reward depending on level of role) for recommending a friend - T&C apply)
Expensed eye tests
Expensed flu vaccinations for onsite workers
Spherica Wellbeing Services benefits encompass an Employee Assist Program, Gym & Active discounts, retail discount and salary sacrifice schemes including Cycle to Work and Purchase of Leave.
Enhanced Paternity Pay
Enhanced Maternity Pay - with 2 years' service

Quick apply

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3rd line support engineer jobs in dudley dy2

3rd Line Technical Support Engineer

2nd Line Engineer - Support