Customer support advisor (12 months fixed term) Work, Jobs in Dungannon District, Tyr (with Salaries)

Customer Support Advisor (12 months Fixed Term)
Keystone Group —Cookstown
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills

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Customer Support Advisor (12 months Fixed Term)

Keystone Group -
Cookstown

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Job details

Full-time

Qualifications

Microsoft Excel
Customer service
Organisational skills
IT
Communication skills
Microsoft Dynamics Navision

Full job description

Keystone Lintels are recruiting for a Customer Support Advisor (12 Months) who will be responsible for inputting of Sales Orders/creating Customer Quotes. This person will have the ability to resolve any customer issues or problems that arise quickly and efficiently. The role represents an exciting opportunity for an individual to join our dynamic Technical and Sales teams and will be based in Group headquarters in Cookstown, Co.Tyrone.

ROLE AND RESPONSIBILITIES

Answering a large volume of telephone and email enquires relating to sales/quotations
Input customer product requirements, information and orders in an accurate and timely manner
Liaise with technical Sales team regarding queries and customer requests

SKILLS, EXPERIENCE & COMPETENCIES

Accuracy and attention to detail are essential in this role
Good communication skills both written and verbal
Experience dealing with customers in person and via telephone
Good organisational skills
Ability to use a variety of IT programs including MS Excel
Preference will be given to candidates with experience in a relevant role
Experience working within manufacturing/construction industry
Experience of MS Navision or MS Dynamics would be advantageous

This exciting position offers an excellent opportunity for an individual interested in developing their commercial awareness and working as part of a team. You will develop your ability in a range of areas including Technical, Customer Service, ICT and inter-personal skills

Part of Keystone Group, Keystone Lintels is a market leading manufacturer of steel lintels. Founded in 1989, it is now a multisite manufacturing operation with locations in Swadlincote (South Derbyshire) and Cookstown (N. Ireland) to service both UK and Irish construction markets. It’s extensive and growing range of Hi-therm+ lintels, standard and special steel lintels, Brickslip lintels and windposts is award winning and celebrated throughout the industry.

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Customer Support Advisor (12 months Fixed Term)

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