Day/night concierge Work, Jobs in Durham (with Salaries)

Day/Night Concierge
Evelyn Roberts Ltd —Darlington
- From £14 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
Quick apply
4d
Security/Concierge
Sector Security —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Customer service
- In-person
- Communication skills
- Annual leave
Quick apply
11d
Night Manager
ASDA —Durham
- Weekend availability
- Supervising experience
- In-person
- Retail management
- Annual leave
- Employee assistance programme
13d
Casual Housekeeping Assistant
Hilton —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Employee stock purchase plan
- Annual leave
Food and Beverage Supervisor
Hilton —Newcastle upon Tyne
- £13.71 an hour
- Full-time
- Employee stock purchase plan
- Annual leave
14d

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Day/Night Concierge

Evelyn Roberts Ltd
Darlington

Quick apply

Job details

Part-time | Full-time
From £14 an hour
4 days ago

Qualifications

Bilingual
Hospitality
Multilingual
Organisational skills
Guest services
Phone etiquette
Communication skills
Hotel experience
Time management

Full job description

Job Overview

We are seeking a dedicated and personable Day/Night Concierge to provide exceptional guest services in a dynamic hospitality environment. The successful candidate will be responsible for ensuring a welcoming atmosphere, managing guest enquiries, and maintaining smooth operations throughout their shift. This role offers an excellent opportunity for individuals with a passion for hospitality and excellent communication skills to contribute to a memorable guest experience.

Responsibilities

Greet guests warmly upon arrival and departure, ensuring a positive first impression
Manage guest check-in and check-out procedures efficiently and accurately
Respond promptly to guest enquiries via phone, email, or in person, providing helpful information and assistance
Handle reservations, cancellations, and modifications with attention to detail
Maintain security protocols by monitoring access points and ensuring guest safety
Coordinate with other departments to facilitate guest requests and resolve issues promptly
Keep the concierge area tidy, organised, and fully stocked with relevant materials
Assist with administrative tasks such as logging guest feedback and maintaining records
Uphold high standards of hospitality, demonstrating professionalism at all times

Skills

Multilingual abilities are highly desirable to serve a diverse clientele effectively
Previous hotel or hospitality experience is preferred but not essential; training will be provided
Bilingual skills can enhance communication with international guests
Excellent phone etiquette and communication skills are essential for handling enquiries courteously
Strong organisational skills and time management to prioritise tasks efficiently during busy periods
Proven ability to deliver outstanding guest services with a friendly demeanour
Knowledge of the local area or surrounding attractions is advantageous but not mandatory
Ability to remain calm under pressure and adapt quickly to changing circumstances

Pay: From £14.00 per hour

Application question(s):

Are you okay to access DL9 postcode?
How do you normally commute to work?
Are you currently on a Healthcare Worker Visa or a non-Healthcare Worker Visa?
Do you prefer to work day shifts, night shifts, or are you happy to work both?
If your application is successful, when would you be available to start?

Location:

Darlington, Durham (required)

Work Location: In person

Quick apply

Refine Your Search

day/night concierge jobs in durham

Day/Night Concierge

Security/Concierge

Night Manager

Casual Housekeeping Assistant

Food and Beverage Supervisor

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