Guest experience expert receptionist Work, Jobs in Ealing, Gtl (with Salaries)

Receptionist
Treehouse Hotel London —West London
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Bereavement leave
Quick apply
Guest Experience Expert Receptionist
Marriott International, Inc —Hertford
- Full-time
- Hotel
- Travel
- Guest services
- Employee discount
1d
Receptionist and Workplace Experience Coordinator
The Fidelis Partnership —London
- Full-time
- Microsoft Outlook
- Front desk
- Cleaning
4d
Receptionist
Cairn Group —London
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Bereavement leave
Quick apply
1d
Night Auditor
Cairn Group —London
- Full-time
- Customer service
- English
- Hotel
- Employee assistance programme
- Bereavement leave
Quick apply
1d
Receptionist
Stoke Place Hotel —Slough
- Part-time
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Receptionist
Crowne Plaza Gerrards Cross —Beaconsfield
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Bereavement leave
Quick apply
Spa Receptionist, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Night Receptionist, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Front desk
- Employee assistance programme
- Sick pay
Night Auditor
Crowne Plaza Gerrards Cross —Beaconsfield
- Full-time
- Customer service
- English
- Hotel
- Employee assistance programme
- Bereavement leave
Quick apply
10d
Receptionist, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- English
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Group Reception Manager and Workplace Experience Lead
The Fidelis Partnership —London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
4d

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Receptionist
Treehouse Hotel London —West London
From taking reservations and answering phone calls to preparing invoices and completing end-of-day banking, you’ll keep things running smoothly at the front…
Quick apply
Guest Experience Expert Receptionist
Marriott International, Inc —Hertford
Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert…
1d

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Receptionist

Treehouse Hotel London
West London

Quick apply

Job details

Full-time

Benefits

Discounted or free food
Company pension
Employee assistance programme
Bereavement leave
Referral programme

Qualifications

Guest check-in and check-out
Guest relations
Front desk
Guest services telephone call handling
Hotel front office operations

Full job description

Job Ref: CG12923

Branch: Treehouse Hotel London

Location: Treehouse London, London (West)

Salary/Benefits: Great Salary + Cairn Staff Rate + Service Charge +Other Benefits!

Contract type: Permanent

Hours: Full Time

Hours per week: 35/40

Posted date: 19/07/2026

Closing date: 31/08/2026

Hospitality Starts Here – Build Your Future with Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you’re proud of.

About the Role:

As a Receptionist at Cairn Group, you’ll be the first smiling face our guests see—and the warm, professional presence they remember long after they leave.

From taking reservations and answering phone calls to preparing invoices and completing end-of-day banking, you’ll keep things running smoothly at the front desk.

You’ll handle guest queries with care, offer helpful local insights, and anticipate needs—ensuring a friction-free experience from check-in to check-out.

Whether working solo or as part of a supportive front office team, you’ll bring a welcoming energy that helps our guests feel truly at home.

About You:

A Hospitality Hero – With a bubbly personality, you’re the first impression and lasting memory of a guest’s stay.
A Service Superstar – You listen, respond, and go above and beyond to help guests feel comfortable and valued.
A Team Player – You work closely with colleagues to keep shifts smooth and communication clear.
Cool Under Pressure – You stay composed and capable when things get busy.
A Polished Professional – You take pride in your personal presentation and professional approach.
Proactive Organised – You manage your time well and complete front desk tasks with focus and accuracy.
Flexible Reliable – You’re able to work shifts across 5 days from 7, including weekends, to meet business needs.

About You:

You will thrive at Cairn Group because you are:

A Hospitality Hero – With a warm and welcoming personality, you create memorable experiences, showing respect for every guest and team member,
A Service Superstar – Your creativity and ‘can-do’ attitude and anticipation of guests’ needs, ensures every experience is best-in-class,
Cool Under Pressure – Even during the busiest shifts, you stay calm, collected, and in control, delivering service with excellence,
Polished Professional – You present yourself with confidence and professionalism,
Proactive Organised – You adapt to challenges with flexibility and efficiency, always striving for continuous improvement,
A Team Player – You display integrity with each decision and whether leading or supporting, you inspire those around you and contribute to a positive, sustainable team culture.

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.

At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

Benefits:

Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check,
Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time,

Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break,
Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants,
Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs,
Retail, Cinema Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out,
Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals,
Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life,
Recommend a Friend: Bring great people into the team and earn a bonus when they join!
24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.

Quick apply

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