Response officer Work, Jobs in East Wellow, Ham (with Salaries)

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset
Dorset and Somerset Air Ambulance —Wimborne
- £27,000 - £28,000 a year
- Part-time
- CRM software
- Customer service
- English
- Health & wellbeing programme
- Sick pay
Quick apply
13d
Global Commissioning Support Officer
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Temporary
- Hybrid work
- Travel
- Contracts
- SharePoint
Alarm Response Officer
Dragon Security —Westbourne
- £25 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
Aeronautical Control Room Officer
Maritime and Coastguard Agency —Fareham
- £37,985 a year
- 12 hour shift
- Presentation skills
- Travel
- IT
- Annual leave
- Employee assistance programme
4d
Operational Support Officer
HM Courts and Tribunals Service —Winchester
- £25,582 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
5d
Contract Manager
Forestry Commission —Lyndhurst
- £40,388 - £43,482 a year
- Full-time
- Microsoft Office
- Presentation skills
- Driving
13d
Communications and Engagement Manager
Girlguiding South West England —Salisbury
- £32,000 - £35,000 a year
- Temporary
- Hybrid work
- Management
- Travel
- In-person
- Free parking
- Sick pay
Quick apply
Technical Training Advisor
Maritime and Coastguard Agency —Southampton
- £30,485 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
5d
Senior Biomedical Scientist - Training Officer
UK Health Security Agency —Bulford
- £49,387 - £56,515 a year
- Part-time
- Laboratory experience
- Master's degree
- Presentation skills
6d
TEMPORARY COVER-Security Officer - Gatehouse Duties and Foot Patrols Southampton SO16 0YS
Guardforce Security Services Ltd —Southampton
- £13 an hour
- Temporary
- Customer service
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
Security Officer
Mitie —Southampton
- £13.58 an hour
- Full-time
- Communication skills
- Employee discount
Administration Officer
UK Health Security Agency —Fareham
- £25,651 - £27,220 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Community Reablement Assistant Level 2 HCC624281
Hampshire County Council —Winchester
- £27,780 - £30,564 a year
- Call to connect
- Microsoft Outlook
- Rehabilitation centre
- Travel
- Annual leave
- Employee assistance programme
9d
SENDiass Officer
BCP Council —Bournemouth
- £32,061 - £36,363 a year
- Full-time
4d
Senior Delivery Manager
Maritime and Coastguard Agency —Southampton
- £44,241 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Contracts
- Annual leave
- Employee assistance programme
3d
Event Security Officer
N5 Security LTD —Salisbury
- £12.71 - £13.00 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Management
Quick apply
13d
Relief Security Officer
Amulet —Bournemouth
- £13.24 an hour
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Annual leave
Quick apply
7d
Relief Security Officer
Securitas UK —Southampton
- £14 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Communication skills
- Employee discount
Quick apply
Ship Safety Lead (Fire Safety & Engineering)
Maritime and Coastguard Agency —Southampton
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
10d
Night Concierge
Greystar Real Estate Partners LLC —Southampton
- Full-time
- Customer service
2d

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Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Dorset and Somerset Air Ambulance
Wimborne

Quick apply

Job details

Permanent | Part-time | Full-time
£27,000 - £28,000 a year
13 days ago

Benefits

Health & wellbeing programme
Company pension
Sick pay
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
GCSE
English
Microsoft Office
Administrative experience
Fundraising
Organisational skills
IT
Communication skills
Time management
Office experience

Full job description

Supporter and Donations Officer – Air Ambulance Charity Reports to: Lottery and Regular Giving Manager

Location: Dorset (Wimborne)

Hours: Full-time/Part-time (min 22.5 hours per week) to 37.5 hours per week

Salary: circa £28,000 (FTE)

About the Charity

Dorset and Somerset Air Ambulance provides relief from sickness and injury for the people of Dorset and Somerset, by the provision of an air ambulance service, with an air and road delivered critical care capability, providing critical care where it is needed most.

Role Purpose

The Supporter and Donations Officer plays a vital role in maintaining and enhancing relationships with supporters and lottery participants of the Air Ambulance Charity. The role ensures excellent donor care, efficient donation processing and supports the growth of the charity’s lottery and regular giving programs. This is a key position in delivering an excellent supporter experience that encourages long-term engagement and sustainable income for our life-saving service.

Key Responsibilities:Supporter care & Communications

· Serve as a primary point of contact for supporters, providing outstanding customer service via phone, email, and post.

· Respond to enquiries related to donations, lottery participation, and general fundraising queries promptly and professionally.

Donation & Lottery Administration

· Accurately process member data, direct debit, standing orders and lottery entries.

· Maintain and update supporter data on the charity's database, ensuring compliance with data protection legislation (GDPR).

· Support the weekly draw process for the charity lottery, including data preparation, winner notifications, and prize dispatch.

Data Management & Reporting

· Ensure supporter records are accurate and up to date, enabling effective communications and campaign tracking.

Campaign & Fundraising Support

· Assist with the delivery of lottery and fundraising campaigns, appeals, and stewardship initiatives.

· Support events and donor engagement activities where appropriate (in-person or virtual).

Person Specification:Essential:

· Excellent interpersonal and communication skills both written and verbal.

· Strong administrative and organisational skills with great attention to detail.

· Customer service experience, ideally in a charity or fundraising environment.

· Comfortable working with databases or CRM systems.

· Ability to handle sensitive information with discretion and integrity.

· Proactive, positive attitude, and a genuine interest in charitable work.

· Comfortable working in a small office environment.

Desirable:

· Experience working in a lottery, supporter engagement or income-processing role (ideally involving direct debit processing).

· Understanding of data protection regulations (e.g., GDPR) and charity fundraising regulations.

· Passion for the work of air ambulance or emergency response charities.

Experience:

· Previous experience of working in administrative role in a fast-paced office environment.

· Minimum of 2 years’ experience of working in a people focussed engagement role

· Experience in customer service and handling queries.

Education:

· English and Maths GCSE’s Grade 5/C or above, or equivalent

Working Conditions:

· Office-based role.

· Occasional travel to charity fundraising events or meetings.

· Full-Time or Part-Time Options.

We offer flexibility in this role, with options for full-time or part-time employment.

Full-Time: (37.5 hours per week, Monday to Friday)

Part-Time: (Minimum 22.5 hours per week, with flexible options available)

Please indicate your preference for full-time or part-time work in your application. We are open to discussing how this role can be tailored to meet your availability while ensuring the effective achievement of our organisational goals.

Why Join Us?

Working for our Air Ambulance Charity means being part of a dedicated and compassionate team committed to saving lives every day. Your role will directly support the ongoing funding and growth of this vital service. We offer a supportive work environment, opportunities for personal development, and the chance to make a real difference in your community.

Job Types: Full-time, Part-time, Permanent

Pay: £27,000.00-£28,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking
Sick pay

Education:

GCSE or equivalent (required)

Experience:

Office: 2 years (required)
Customer service: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

response officer jobs in east wellow, ham

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Global Commissioning Support Officer

Alarm Response Officer

Aeronautical Control Room Officer

Operational Support Officer

Contract Manager

Communications and Engagement Manager

Technical Training Advisor

Senior Biomedical Scientist - Training Officer

TEMPORARY COVER-Security Officer - Gatehouse Duties and Foot Patrols Southampton SO16 0YS

Security Officer

Administration Officer

Community Reablement Assistant Level 2 HCC624281

SENDiass Officer

Senior Delivery Manager

Event Security Officer

Relief Security Officer

Relief Security Officer

Ship Safety Lead (Fire Safety & Engineering)

Night Concierge

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