Freight forwarding Work, Jobs in Eastham, Chs (with Salaries)

Customer Service Representative II
Bobrick Washroom Equipment LTD —Connah's Quay
- CAD
- ERP systems
Quick apply
Material Handling Operative
Peel Ports —Ellesmere Port
- Communication skills
- Annual leave
- Employee assistance programme
10d
Freight forwarder (Maternity leave cover)
NEON FREIGHT LIMITED —Knutsford
- £26,000 - £35,000 a year
- Temporary
- In-person
- Free parking
- Relocation assistance
Quick apply
Freight Forwarder
Boxcon Ltd —St Helens
- From £28,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
National Sea Logistics LCL Development Manager (ZS-XD)
Kuehne+Nagel —Liverpool
- Microsoft Powerpoint
- Microsoft Word
- Business development
Sea Logistics Business Development Manager
Kuehne+Nagel —Liverpool
- CRM software
- Microsoft Office
- Business development
Finance Controller - Freight Services
GBA Logistics —Warrington
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Accounting
- Recruiting
- Business
- Work from home
- Sick pay
Quick apply
7d
Sales Account Manager Road Logistics
Kuehne+Nagel —Liverpool
- Customer service
- Employee assistance programme
Export Coordinator
Univar Europe Ltd. —Cadishead
- Hybrid work
- English
- Continuous improvement
- Business
Office Administrator/Receptionist
PORTFOLIO 2008 LTD —Newton-le-Willows
- £22,004 - £25,776 a year
- Temporary
- Microsoft Word
- Maths
- Contracts
Quick apply
10d
International Transport Planner
Univar Europe Ltd. —Cadishead
- Hybrid work
- English
- Continuous improvement
- Business
FLT Driver (Team Member) - nights
Yusen Logistics (UK) —Widnes
- £30,530.16 a year
- Overtime
- Forklift
- Warehouse experience
- Referral programme

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Despatch Operative
LGC Group —Bromborough
As the final point of contact with our products before they reach customers, your attention to detail and commitment to quality will help ensure an excellent…
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Mixing Room Operative
Westland Horticulture Ltd —Ellesmere Port
Manual handling: 1 year (required). *Communication:* Maintain good, clear, and concise communication at all times to ensure smooth operations.
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freight forwarding jobs near eastham, chs

Customer Service Representative II

Bobrick Washroom Equipment LTD -
Connah's Quay

Quick apply

Job details

Permanent

Qualifications

Document control
Technical troubleshooting
Import/export documentation
Customer service call handling
Inbound customer enquiry call handling
Purchase order matching processing
Returns processing
CAD
Incoming mail sorting
Delivery scheduling
ERP systems
Logistics
ERP software
Internal department liaison
Complaint handling
Technical support
Project schedule tracking
Customer interaction
Supply chain customer service
Project progress tracking

Full job description

Customer Service Responsibilities:

Monitor email service requests from external customers, which include contractors, distributors, and site management. Using email and within the boundaries of company policy acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.
Monitor email and MS Teams service requests from internal customers, which include cross functional division departments, UK and overseas based sales managers and management. Using email and MS Teams acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.
Receive and triage general enquiries, acknowledge receipt, and allocate to the appropriate department or person.
Provide a daily shipping update to all customers with export orders in transit.
Access and escalate complaints as required to the relevant department management.
Manage projects and coordinate with relevant functions, beginning at the specification phase and continuing through purchase order receipt, drafting coordination, manufacturing release, and final shipment; ensuring continuity, alignment, and proactive oversight from pre-order engagement through project completion.
Review and interpret CAD drawings to support customer discussions and identify risks, discrepancies, or missing information in drawings via phone calls or emails.
Provide technical support and troubleshooting for field-related inquiries to resolve issues and guide customers through solutions.
Maintain in-depth knowledge of company products to make informed technical and operational decisions; advise clients and colleagues on product applications.
Addresses complaints and requests from distributors and field teams, assess their needs, and process orders to fulfil those requirements accurately and efficiently.
Engage in hands-on technical learning to stay current with product and system developments.
Review and validate purchase orders against quotes, approved layouts, specifications, and contractual requirements to ensure entry into CSI is accurate for processing and invoicing.
Ensure scope alignment between architectural drawings, distributor expectations, and Thrislington product capabilities.
Proactively manage project timelines including drafting approval cycles, revision control, material trigger points, production scheduling, and shipping milestones. Communicate any failed or at-risk ship dates to the C/S Manager.
Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.
Provide accurate and timely responses to inquiries related to pricing, specifications, lead times, installation expectations, and order status
Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.
Perform order entry into the organization’s ERP system in a timely manner with a high degree of accuracy.
Initiate and process return authorizations (RMA) in accordance with company policies and warranty guidelines and communicate clearly with customers regarding return procedures, credit timelines, and replacement expectations.

Logistics and Administration Responsibilities:

Support the administration of new projects, this includes adding and maintaining changes to the Master Production Plan, in advance of further manufacturing scheduling by the logistics and/or planning manager.

Update and maintain changes to the Master Delivery Plan for approval by the Logistics Manager.

Coordinate the export collections with the freight forwarding company. Provide all relevant export documentation required for each shipment, such as commercial invoices, ensuring the goods meet all compliance requirements for shipping.
Visit the Chamber of Commerce to complete export documentation as required.

Coordinate UK direct deliveries with sites and contractors and complete induction forms as required.

Communicate late changes or requests to the Deeside despatch team using the designated MS Teams channel as required.

Manage incoming vehicle fines, e.g. parking charges, speeding fines, and communicating necessary payroll deductions with Human Resources as required.

Administer the RingGo, London congestion charge and fuel cards when required.

Distribute job schedules to the offloading team on a weekly basis.

Using nominated courier companies arrange the shipment of finished goods, including hardware, replacement parts, etc. Provide the ship date and shipment tracking information to relevant parties when shipment has been arranged.

Quick apply

Refine Your Search

freight forwarding jobs in eastham, chs

Customer Service Representative II

Material Handling Operative

Freight forwarder (Maternity leave cover)

Freight Forwarder

National Sea Logistics LCL Development Manager (ZS-XD)

Sea Logistics Business Development Manager

Finance Controller - Freight Services

Sales Account Manager Road Logistics

Export Coordinator

Office Administrator/Receptionist

International Transport Planner

FLT Driver (Team Member) - nights

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