Logistics administrator Work, Jobs in Eckington, Dby (with Salaries)

Customer Services Administrator
Steelite Utopia —Chesterfield
- £27,000 a year
- Full-time
- Continuous improvement
- Communication skills
Quick apply
9d
Warehouse Administrator
XPO Logistics —Sheffield
- £28,623 a year
- Monday to Friday
- Microsoft Word
- Organisational skills
- Warehouse experience
- Employee discount
Quick apply
5d
Gatehouse & Logistics Administrator
Nutreco —Ashbourne
- Full-time
2d
Retail Logistics and Transport Admin Volunteer
British Heart Foundation —Sheffield
- Employee discount
Transport Administrator
Stobart —Doncaster
- £25,500 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Transport Administrator
DX Group —Nottingham
- Computer literacy
- Warehouse experience
- Employee assistance programme

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Warehouse - Operative Nights
Evri —Sheffield
Career Progression: Opportunities to grow into depot management or train as an HGV Class 2 or Class 1 driver. Generous Leave: At least 32 days of annual leave (…
£13.70 - £20.55 an hour
Warehouse - Operative Twilights
Evri —Sheffield
Career Progression: Opportunities to grow into depot management or train as an HGV Class 2 or Class 1 driver. Generous Leave: At least 32 days of annual leave (…
£12.79 - £19.19 an hour

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Customer Services Administrator

Steelite Utopia -
Chesterfield

Quick apply

Job details

Full-time
£27,000 a year
9 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Credit note processing
Stakeholder collaboration
Returns processing
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Continuous improvement
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Supply chain customer service

Full job description

Role Overview

The Customer Services Administrator plays a key role within Steelite Utopia’s Customer Services team, supporting the delivery of a high standard of service to both internal and external customers. The role involves handling customer queries, processing sales orders, managing claims and returns, and liaising closely with internal departments to ensure customer requirements are met in line with company policies and contractual obligations.

Reporting to the Customer Services Team Leader, the successful candidate will work collaboratively within a busy, process-driven environment and contribute positively to team performance and continuous improvement.

Key Responsibilities

Act as a first point of contact for customer enquiries via telephone and the shared email inbox
Process sales orders accurately and efficiently using internal systems
Carry out daily operational checks
Investigate and resolve customer claims and queries, escalating where appropriate
Issue credit notes and process returns in line with company procedures
Liaise with our warehouse, logistics, and other internal teams to resolve order or delivery issues
Maintain a strong working knowledge of Steelite Utopia products and services
Build and maintain effective working relationships with internal and external stakeholders
Contribute to weekly reporting and case management activities
Support team objectives and contribute to a positive, collaborative team culture
Undertake additional customer service-related tasks as required to support business needs

Skills & Experience

Previous experience in a customer service or administrative role (essential)
Strong written and verbal communication skills
High attention to detail, with the ability to manage multiple tasks effectively
Confidence working in a process- and system-driven environment
Previous experience using Microsoft Office
Strong Microsoft Excel skills, including use of VLOOKUP and XLOOKUP
A positive, flexible approach with a strong team ethic

Hours

Monday to Friday: 8:30am - 5:00pm

Additional Information

This role involves regular interaction with multiple departments across the business
Full training will be provided on all internal systems and processes
The duties listed are not exhaustive, and the role may evolve in line with business requirements

Additional Information

This role involves regular interaction with multiple departments across the business
Full training will be provided on all internal systems and processes
The duties listed are not exhaustive, and the role may evolve in line with business requirements

Quick apply

Refine Your Search

logistics administrator jobs in eckington, dby

Customer Services Administrator

Warehouse Administrator

Gatehouse & Logistics Administrator

Retail Logistics and Transport Admin Volunteer

Transport Administrator

Transport Administrator

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