Customer care support associate Work, Jobs in Edinburgh, Edh (with Salaries)

Customer Care Support Associate
Aegon UK —Edinburgh
- From £26,228 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
6d
Retail Associate (Processing Room)
TK Maxx —Edinburgh
- 8 hour shift
- Customer service
- No experience needed
- Employee discount
1d
Retail Associate
TK Maxx —Edinburgh
- Part-time
- Customer service
- No experience needed
- Employee discount
10h
Customer Care Support Associate
Aegon —Edinburgh
- From £26,228 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
6d
Loss Prevention Officer
TK Maxx —Edinburgh
- Part-time
- Conflict management
- Employee assistance programme
- Employee discount
6d
Seasonal Sales Associate
LEGO Company Limited —Edinburgh
- Weekend availability
- Customer service
- Communication skills
- Annual leave
- Employee discount
1d
Seasonal Sales Associate
LEGO —Edinburgh
- Weekend availability
- Customer service
- Communication skills
- Annual leave
- Employee discount
1d
Hearing Support Officer
The Nursing and Midwifery Council —Edinburgh
- £26,247 - £28,480 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Sales Associate (Part-Time) - Multrees Walk, Edinburgh
ALO —Edinburgh
- Part-time
Quick apply
9h
Clinical Research Associate II
IQVIA —Livingston
- Full-time
- No degree
- Recruiting
Sales Associate (Full-Time) - Multrees Walk, Edinburgh
ALO —Edinburgh
- Weekend availability
Quick apply
9h
Surveyor/Associate/Associate Director – Land and Development
Rettie —Edinburgh
- Full-time
- Business development
- Analysis skills
- Mentoring
Quick apply
F&B Associate - 20hrs/week
Delta Hotels by Marriott Edinburgh —Edinburgh
- Full-time
- Serving
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
15h
Asset Manager
ISS Facility Services —Edinburgh
- Travel
Quick apply
Audit Senior Associate- Asset Management
Crowe —Kirkcaldy
- Accounting
- Mentoring
- Leadership
Quick apply
Associate Director, Operations Transformation, Airline Industry, Operations Industry & Domain Solutions, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Business development
- Team management
- Mentoring
ASSOCIATE DENTIST
Infinityblu Dental Care & Implant Clinic —Auchtermuchty
Director - Enterprise Design, Banking
Deloitte —Edinburgh
- Hybrid work
- Management
- Master's degree
- Business development
Associate Director, Lead AI Architect, Security & Justice, Engineering, AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Doctoral degree
- Computer Science
- Engineering
Lead Cloud Engineer
CreateFuture —Edinburgh
- Full-time
- Hybrid work
- Travel
- Mentoring
- Recruiting
Quick apply

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customer care support associate jobs near edinburgh, edh

Customer Care Support Associate

Aegon UK -
Edinburgh

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Job details

Full-time
From £26,228 a year
6 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Internal department liaison
Microsoft Office Suite
Continuous improvement
Customer support
Customer interaction

Full job description

Job Description Summary

Job Description

Customer Care Support Associate

Permanent

Location: Edinburgh (We believe in the power of in-person collaboration, and our hybrid model requires colleagues to be in the office a minimum of 40% of their time)

Salary: A competitive salary from £26,228 depending on the experience you can bring

Closing date:20th August 2026

We’re a company of ambitious, collaborative, problem-solvers who get things done. We strive to make sure everyone that works for us feel seen, heard, and valued – so we’re looking for like-minded people to join us. We support colleagues to bring their whole selves to work and be part of our Inclusion and Diversity communities.

We help people live their best lives. We help them with the big stuff, for the moments that matter: Pensions, Savings, Investments. At Aegon, we strive in creating a diverse organisation that plays a meaningful role in driving greater equity, inclusion and belonging.

As a Customer Care Support Associate, you’ll be a key part of our customer support team, helping people manage their financial wellbeing. You’ll handle customer requests, resolve queries, and work with your team to tackle more complex issues.

No need to be a financial expert – we’ll train you! You’ll join our Platform Academy where you’ll gain the skills and technical know-how to support our customer confidently and effectively.

Key Responsibilities include:

Process customer requests accurately and efficiently, ensuring a high standard of service at all times.
Respond to customer queries via phone and email, providing timely, professional, and helpful resolutions.
Work collaboratively with colleagues and other departments to resolve customer issues and deliver positive outcomes.
Identify opportunities to improve processes and contribute to a culture of continuous improvement.
Ensure all activities are completed in line with company policies, procedures, and regulatory requirements.

We're keen to hear from people who:

Have previous customer service experience, whether that's in a contact centre, retail, hospitality, helpdesk, or another customer-facing environment.
Are confident communicators with strong attention to detail.
Can empathise with customers, take ownership of issues, and work flexibly to meet customer needs.
Are comfortable using Microsoft Office applications, including Outlook, Teams, Word, and Excel.
Enjoy working as part of a team and are committed to delivering an excellent customer experience.

What’s in it for you?

We’re serious about your future and our enhanced pension scheme is now in place. We ask you to contribute 3% of your salary to your pension and we’ll put in 9%. If you decide to contribute more, we’ll match it up to a combined total of 20% of your salary (that’s 7% from you and 13% from us).
A discretionary bonus, depending on personal and company performance
34 days leave per year (including bank holidays, pro-rated for part-time)

We also offer private medical cover, life assurance, critical illness cover, enhanced parental leave and a variety of lifestyle benefits to help our employees live their best lives, including retail discount vouchers, cycle2work scheme, subsidised restaurant and online GP appointments. To find out more about what to expect at Aegon, visit our careers site.

We ask everyone to be brave, raise their game, deliver first time, help others, and act in everyone’s best interests. If you recognise yourself in this, we’d love to hear from you.

The legal bits

We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing satisfactory references.

Equal Opportunity Employer:

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their age, disability, race, religion/belief, gender, sexual orientation or gender identity.

Apply Now

Refine Your Search

customer care support associate jobs in edinburgh, edh

Customer Care Support Associate

Retail Associate (Processing Room)

Retail Associate

Customer Care Support Associate

Loss Prevention Officer

Seasonal Sales Associate

Seasonal Sales Associate

Hearing Support Officer

Sales Associate (Part-Time) - Multrees Walk, Edinburgh

Clinical Research Associate II

Sales Associate (Full-Time) - Multrees Walk, Edinburgh

Surveyor/Associate/Associate Director – Land and Development

F&B Associate - 20hrs/week

Asset Manager

Audit Senior Associate- Asset Management

Associate Director, Operations Transformation, Airline Industry, Operations Industry & Domain Solutions, Technology & Transformation

ASSOCIATE DENTIST

Director - Enterprise Design, Banking

Associate Director, Lead AI Architect, Security & Justice, Engineering, AI & Data, Technology & Transformation

Lead Cloud Engineer

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