Customer service agent Work, Jobs in Edinburgh, Sct (with Salaries)

Customer Service Agent - PART TIME - UK
Swissport International AG —Edinburgh
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
3d
Customer Support Agent
Modulr Finance —Edinburgh
- Full-time
- Hybrid work
- Annual leave
- Gym membership
Customer Service Centre Agent
Carrier —Livingston
- £24,785 - £49,420 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
12d
Passenger Service Agent
Aviation Services EDI Limited —Edinburgh
- £12.72 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Quick apply
4d
Call Centre Agent
TUI Group —Edinburgh
- Full-time
- Customer service
- IT
- Communication skills
3d
Front of House Receptionist
Supercity Aparthotels —Edinburgh
- £13.52 an hour
- Nights as needed
- Microsoft Word
- Hospitality
- Customer service
- Employee discount
- Referral programme
Quick apply
7d
ESPC Property Lounge Team Leader - Full-time including some Saturdays
ESPC —Edinburgh
- From £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Employee discount
- Life insurance
Quick apply
Sales Associate
Luca Faloni —Edinburgh
- Full-time
- Bilingual
- Hospitality
- Sales
- Employee discount
Quick apply
Assistant Registrar
School Talent —Musselburgh
- £28,000 a year
- Weekend availability
- Customer service
- Organisational skills
- School
Quick apply
Guest Experience Agent
100 Princes Street —Edinburgh
- £28,000 a year
- 12 hour shift
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
3d
Part Time - Reservations & Guest Relations Agent
Destiny Scotland Apartments —Edinburgh
- From £13 an hour
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
Quick apply
5d
Baggage & Ticketing Agent
Swissport International AG —Edinburgh
- Weekend availability
- English
- Travel
- Computer skills
3d
Warehouse Agent - Day Shift
Worldwide Flight Services —Edinburgh
- £31,412.17 a year
- Full-time
- English
- Forklift
- IT
Quick apply
Rental Operations Agent
Avis Budget Rental Locations —Edinburgh
- £26,545 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Tier 2 Escalation Specialist
Smartsheet —Edinburgh
- Remote
- CRM software
- Salesforce
- Java
- Flexitime
14d
Customer Retention Agent
Peoples Ford —Falkirk
- £25,776 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Permissions & Compliance Coordinator
GoFibre —Edinburgh
- £31,000 - £36,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
Quick apply
Research Assistant
Rettie —Edinburgh
- Full-time
- Microsoft Office
Quick apply
Concession Manager
Luca Faloni —Edinburgh
- Full-time
- In-person
- Leadership
- Marketing
- Employee discount
Quick apply
Junior Software Engineer
Opus 2 —Edinburgh
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Computer Science
- Java
- AWS
- Employee assistance programme
Quick apply

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customer service agent jobs near edinburgh, sct

Customer Service Agent - PART TIME - UK

Swissport International AG -
Edinburgh

Apply Now

Job details

Part-time | Fixed term contract
£12.91 an hour
3 days ago

Benefits

Free parking
Employee assistance programme
On-site parking

Qualifications

Hospitality
Customer service
English
Administrative experience
Data entry
Communication skills

Full job description

Overview:

Job Title: Customer Service Agent

Company: Swissport

Location: Edinburgh Airport

Contract Type: Part Time Fixed Term until 31/10/2026

Hours: 25-30 hours per week, between Monday – Sunday (shift work)

Salary: £12.91 per hour,

About the company:

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role:

As a Customer Service Agent with Swissport, you will be an integral part of our commitment to delivering exceptional service to passengers and clients alike.

Responsibilities:

Key Responsibilities:

Greet passengers and provide friendly, professional assistance throughout their journey.
Assist passengers with check-in procedures, luggage handling, and boarding processes.
Handle inquiries and provide accurate information regarding flight schedules, baggage policies, and other relevant details.
Ensure compliance with airline and airport regulations, including security and safety protocols.
Collaborate with colleagues and stakeholders to maintain efficient and smooth operations.
Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding.
Perform administrative tasks, including data entry, documentation, and reporting as required.
Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual.

Qualifications:

Qualifications:

Prior experience in customer service, hospitality, or related fields is advantageous.
Excellent communication skills, both verbal and written, with proficiency in English; additional language skills are a plus.
Ability to work efficiently in a fast-paced environment while maintaining composure under pressure.
Flexibility to work various shifts, including weekends, holidays, and evenings, based on operational needs.
Demonstrated problem-solving abilities and a proactive approach to resolving issues.
Attention to detail and accuracy in handling passenger information and documentation.

Benefits:

Access to Employee Assistance Programme and wellness initiatives.
Comprehensive training and development programmes.
Free onsite parking whilst at work
Retirement savings plan with employer contributions.
Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

Apply Now

Refine Your Search

customer service agent jobs in edinburgh, sct

Customer Service Agent - PART TIME - UK

Customer Support Agent

Customer Service Centre Agent

Passenger Service Agent

Call Centre Agent

Front of House Receptionist

ESPC Property Lounge Team Leader - Full-time including some Saturdays

Sales Associate

Assistant Registrar

Guest Experience Agent

Part Time - Reservations & Guest Relations Agent

Baggage & Ticketing Agent

Warehouse Agent - Day Shift

Rental Operations Agent

Tier 2 Escalation Specialist

Customer Retention Agent

Permissions & Compliance Coordinator

Research Assistant

Concession Manager

Junior Software Engineer

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