Senior service desk Work, Jobs in Edinburgh, Sct (with Salaries)

Service Desk Team Lead
GoFibre —Edinburgh
- From £50,000 a year
- Azure
- Leadership
Quick apply
Service Manager - Managed Services
Mercury Hampton Ltd —Edinburgh
- £45,000 - £60,000 a year
- Full-time
- Azure
- Customer service
- Mentoring
- Annual leave
Quick apply
Senior Policy Adviser
Ministry of Justice —Edinburgh
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
11d
Policy Officer - Scotland and Northern Ireland
Blood Cancer UK —Edinburgh
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Trading Product Control Associate (12 months)
National Westminster Bank PLC —Edinburgh
- £38,123 - £53,820 a year
- Full-time
- Hybrid work
- Hotel
- Accounting
- Financial services
- Annual leave
6d
General Manager - 1AA Rosette, Bar, Restaurant with Rooms
The Crusoe —Lower Largo
- Up to £50,000 a year
- Full-time
- Bar
- Supervising experience
- Organisational skills
- Free parking
Quick apply
10d
CASS Reconciliations Analyst
FNZ —Edinburgh
- Full-time
- Microsoft Excel
- Communication skills
- Paid training
- Life insurance
5d
Market Insight Manager
Heriot Watt University —Edinburgh
- £37,694 - £47,389 a year
- Full-time
- Data analysis skills
- Presentation skills
- School
- Annual leave
- Flexible schedule
Finance Systems Administrator - 9 month FTC
Trainline —Edinburgh
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- ERP systems
Senior Manufacturing Process Engineer
Raytheon —Livingston
- Full-time
- Hybrid work
- ERP systems
- Assembly
- Travel
- Sick pay
11d
Senior Account Manager
Air IT —Edinburgh
- Full-time
- Hybrid work
- CRM software
- Azure
- Sales
- Annual leave
- Employee assistance programme
Senior Software Engineer
Opus 2 —Edinburgh
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Java
- AWS
- APIs
- Employee assistance programme
Quick apply
Senior IT Engineer
Texaport —Edinburgh
- £45 - £65 an hour
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Driving
- Annual leave
Quick apply
Technical Director - Heritage
SLR Consulting —Edinburgh
- Full-time
- Project management
- Mentoring
- Leadership
- Annual leave
- Employee assistance programme
EnvCoW / ECoW
Atmos Consulting —Edinburgh
- Part-time
- Master's degree
- Project management
- Bachelor's degree
Graduate Manager
Doubletree by Hilton Edinburgh Airport —Newbridge
- Full-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Cleaning Services Supervisor
Heriot Watt University —Edinburgh
- £26,707 - £31,236 a year
- Part-time
- Hospitality
- Customer service
- University
- Annual leave
- Flexible schedule
3d
Consultant/Senior Ecologist
WSP —Edinburgh
- Part-time
- Hybrid work
- Communication skills
- Flexitime
- Work from home
Manufacturing Engineer
Raytheon —Glenrothes
- Full-time
- Hybrid work
- Presentation skills
- School
- Relocation assistance
- Sick pay
Senior Consultant (Land Quality)
Sweco UK —Edinburgh
- Part-time
- Hybrid work
- Master's degree
- Employee assistance programme
- Employee discount

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Service Desk Team Lead

GoFibre -
Edinburgh

Quick apply

Job details

From £50,000 a year

Benefits

Company pension
Discounted gym membership
Transport links

Qualifications

Jira
Azure
Leadership
Intune

Full job description

IT Service Desk Team Leader

Edinburgh Hybrid

from £50,000 upwards

31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching

THE TEAM

As the Service Desk Team Leader, you'll be managing a small team of Service Desk Analysts, daily operations and BAU activity, whilst serving as the senior escalation point for our most complex and advanced issues. We're looking for you to be a technical expert who can administer and support our systems, whilst providing great team leadership. If this sounds like you, we want to hear from you!

WHAT YOU'LL BE WORKING ON

Developing and supporting the Service Desk team through coaching and guidance
Taking the lead on complex incidents, acting as the 3rd line escalation expert
Keeping our Azure, M365, Intune, IAM and MDM environments running smoothly
Owning end-to-end office IT operations – from provisioning devices to keeping asset control tight
Championing security best practice across BAU, access, devices and policies
Managing supplier relationships, licensing and renewals, and contributing to budget planning
Keeping Jira, documentation and ITIL processes sharp, accurate and always evolving

WHAT YOU WILL BRING TO THE ROLE

Experience building and growing service desk teams that deliver
Up-to-date knowledge of Azure, Microsoft 365 and device management (Intune/MDM)
Thrives on solving complex IT challenges
Thinks proactively about security, embedding least-privilege access and safe ways of working
Decisive and organised, with a big focus on prioritisation and continuous improvement

WHO WE ARE

At GoFibre we're on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.

Our story is only just beginning. We're growing fast and we don't intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we're confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.

HOW WE WORK

Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We're always learning and we thrive under pressure, because we support one another and have some laughs along the way. We're all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.

Sound like the kind of place you want to work? If so, read on

We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we're all part of the rich GoFibre family and we're unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.

Are you ready for the challenge? Get in touch now, we can't wait to hear from you!

www.gofibre.co.uk

#LI-SN1

Quick apply

Refine Your Search

senior service desk jobs in edinburgh, sct

Service Desk Team Lead

Service Manager - Managed Services

Senior Policy Adviser

Policy Officer - Scotland and Northern Ireland

Trading Product Control Associate (12 months)

General Manager - 1AA Rosette, Bar, Restaurant with Rooms

CASS Reconciliations Analyst

Market Insight Manager

Finance Systems Administrator - 9 month FTC

Senior Manufacturing Process Engineer

Senior Account Manager

Senior Software Engineer

Senior IT Engineer

Technical Director - Heritage

EnvCoW / ECoW

Graduate Manager

Cleaning Services Supervisor

Consultant/Senior Ecologist

Manufacturing Engineer

Senior Consultant (Land Quality)

I want to receive the latest job alerts for senior service desk in edinburgh, sct

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