Distribution customer service representative Work, Jobs in Eng (with Salaries)

Customer Service Advisor
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Distribution Customer Service Representative
Expeditors —Bristol
- Full-time
- Microsoft Word
- Microsoft Excel
- Data entry
- Employee stock purchase plan
Quick apply
Order Entry & Customer Service Advisor (f/m/d)
Edmund Optics —York
- Customer service
- Computer literacy
- English
- Gym membership
Customer Service Representative
Prestige Packaging Solutions Ltd t/a Prestige Distribution —Horsham
- £13 an hour
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
8h
7.5T Multi-Drop Delivery Driver
Elite Fine Foods —Newhaven
- £34,944 a year
- Full-time
- Driving
- Food service experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Rep II
Sensient Technologies Corporation —Milton Keynes
- Microsoft Excel
- ERP systems
- English
4d
3.5T Multi-Drop Delivery Driver
Elite Fine Foods —Newhaven
- £30,576 a year
- Full-time
- Customer service
- Food service experience
- Organisational skills
- Free parking
- Paid training
Quick apply
Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Customer Service Representative
Curium Pharma —Portsmouth
- Customer service
- Analysis skills
- Organisational skills
13d
Customer Service Representative
Dormer Pramet —Rotherham
- Full-time
- Hybrid work
- English
- Microsoft Office
- Administrative experience
5h
Inside Sales, Customer Service
Semtech —Bristol
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- CRM software
- ERP systems
- IT
- Annual leave
- Work from home
Quick apply
Inside Sales & Customer Service Representative - German Speaking
Callaway —Chessington
- £28,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Regional Account Manager - Energy
Crane Worldwide UK Limited —Middlesex
- CRM software
- Sales
- Customer service
Technical Sales Representative - Renewables
Integrated Power Services —Newcastle upon Tyne
- CRM software
- Microsoft Excel
- Sales
14d
Warehouse Stock Controller (Onsite Representative, 6-month contract)
Incora —Southampton
- From £27,000 a year
- Full-time
- Microsoft Excel
- IT
- In-person
Quick apply
14d
Customer Service Advisor
Kinetico —Staines-upon-Thames
- Full-time
- Health & wellbeing programme
- Annual leave
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
Logistics Coordinator
DSV —South Killingholme
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Customer Service Executive (12-Months Fixed Term)
Bandai Namco Amusement Europe Ltd. —Richmond
- Temporary
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Quick apply

I want to receive the latest job alerts for distribution customer service representative in eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

distribution customer service representative jobs near eng

IT Support jobs in Northampton

Customer Service Representative jobs in Rotherham

Customer Service Representative jobs in Bristol

Customer Service Representative jobs in Staines-upon-Thames

Delivery Driver jobs in Newhaven

Customer Service Representative jobs in York

Customer Service Representative jobs in Portsmouth

It Contractor jobs in London

It Support jobs in Halifax

It Support jobs in Neath Port Talbot

Legal Support Assistant jobs in London

It Support jobs in Manchester

It Support jobs in Hertfordshire

Business Development Representative jobs in Milton Keynes

Medical Sales Representative jobs in London

Business Development Representative jobs in Leeds

Business Development Representative jobs in Bath

Learning Development Coordinator jobs in Remote

Business Development Representative jobs in Sheffield

Business Development Manager jobs in Aberdeen

Customer Service Advisor

Hachette UK -
Didcot

Apply Now

Job details

Permanent | Full-time
£24,689 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service
Customer support

Full job description

Division

Hachette UK Distribution

Department

Customer Services

Location

Hely Hutchinson Centre, Milton Road, Didcot, Oxfordshire, United Kingdom, OX11 7HH

Salary

£24,689 (+ benefits, + bonus)

Contact type

Full Time Permanent

Publishing division

Hachette UK Distribution

Closing date

Friday, 31st July 2026

Who we are and what we do

We, Hachette UK Distribution, are the leading book distribution company in the UK. We are one of the most advanced distribution centres in Europe, with leading-edge automation and modern systems which will ensure world-class service to customers and publisher clients. We ship in excess of 60 million books globally each year and supply one out of every four books to the UK trade.

Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.

Hachette UK Distribution is part of the Hachette UK publishing group.

What you'll be doing

On a day to day basis you will be dealing with all aspects of contact internal and external to the business, including providing first class service to our global customer base.

This means on a typical day you could be responding to e-mails and telephone calls, processing orders, co-ordinating deliveries, organising collections with carriers, investigating claims (e.g. shortages and damages), issuing refunds, general administration duties and other duties such as:

Proactively liaising with both customers and publishers to maintain a first class working relationship
Preparing and processing orders/claims received from customers and publishers
Liaising effectively with all other departments to achieve swift problem solving and maintaining excellent communication internally and externally whilst also ensuring special requirements are met on time

As part of the Customer Services team you will be working to ensure all targets are met, demonstrating growth mindset by working with your team leader to promote change that will improve customer experience and ensure continued high standards of quality and productivity are maintained.
This role offers the opportunity to become an essential part of the Customer Services team and gain lots of experience regarding distribution and elements of the publishing industry.

Following your initial training period which will be based in our offices in Didcot, Oxfordshire, you will be able to make the most of the current hybrid model (minimum 2 days per week in the office). The hours will be 9am to 5pm (35 hours per week) with a one hour lunch break working Monday to Friday.

Who we are looking for

Do you strive to provide outstanding service with a personal touch? Do you exceed expectations by taking ownership and being solution-focused? Do you make an effort to build strong and trusted relationships? If so, we would love to receive your application as we are recruiting a Customer Service Advisor.

Why should you be excited about this opportunity? Well, Hachette UK Distribution has seen real growth in the past 5 years, moved into a new state of the art facility and has built a reputation for being ‘best in class’ in our industry.

Are you interested? Then read on to find out more!

You will live and breathe our Customer Service Vision and have a passionate and proactive approach to delivering excellent customer service. You will enjoy liaising with, and collaboratively working with, the Operations team and Credit Services team as well as our client publishers to resolve issues and proactively seek to continuously improve processes and procedures.

It is highly likely that you will already have proven experience of working in the following roles and or industries: Hospitality, Retail, Customer Service Advisor, Customer Service Assistant, Customer Account Manager, Customer Support, Customer Care Advisor, Complaints Handler, Customer Experience, Customer Excellence, Telesales, Call Centre.

What we offer

Our people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:

35 days annual holiday including Bank Holidays
Pension Plan and Life Assurance schemes
Company enhanced family policy including maternity, paternity and shared parental
Reward programme giving discounts, savings and cash back at numerous retailers
2 Community Days per year
Cycle to Work scheme
Eye care vouchers
Generous discounts on books we publish
Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)
Wide-ranging training library
Development Programmes including Mentoring
Staff Events
Many employee networks to join
Free onsite parking
Free tea and coffee

Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.

If you are shortlisted and need us to make any adjustments to help you attend your interview, please let us know.

We will notify all candidates of the outcome of their application.

Apply Now

Refine Your Search

distribution customer service representative jobs in eng