Call center team Work, Jobs in Essington, Sts (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
Building Safety Officer
Cannock Chase Council —Cannock
- £37,280 - £40,777 a year
- Full-time
- Data analysis skills
- Microsoft Office
- IT
- Free parking
- Annual leave
Quick apply
11d
Site Administrator
Alliance Healthcare —Birmingham
- Full-time
- Data analysis skills
- Microsoft Office
- Travel
Bulk Customer Coordinator
Alliance Healthcare —Birmingham
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Free parking
- Employee assistance programme
10d
Customer Service Representative (German-speaking)
Via —Birmingham
- £14.75 an hour
- Night shift
- Remote
- English
- Communication skills
- Work from home
Quick apply
Service Engineer
Carrier —Walsall
- £36,799 - £40,961 a year
- Full-time
- Mechanical knowledge
- Life insurance
- Referral programme
Operative - 156427
Ringway —Wellington
- Monday to Friday
Test Centre Manager (Birmingham West)
Pearson —Birmingham
- Customer service
- Windows
- Microsoft Office
11d
Data Center Technician
CBRE —Birmingham
- Full-time
14d
Go-to-Market - Birmingham, United Kingdom
Speechify —Birmingham
- Remote
- Sales
- APIs
- AI
3d
Hygiene Specialist - Warehouse
Alliance Healthcare —Birmingham
- £13.54 an hour
- Full-time
- Customer service
- Warehouse experience
- Communication skills
- Free parking
- Employee assistance programme
Field Communications Engineer
Southern Communications Group —Quinton
- £32,000 - £42,000 a year
- Full-time
- Customer service
- Analysis skills
- IT
- Free parking
- Employee assistance programme
Alphega Pharmacy Business Mentor
Alliance Healthcare —Birmingham
- Full-time
- Marketing
- Business development
- Driving
Street Lighting Electrician - 155468
Ringway —Wellington
- Night shift
Consultant in Otolaryngology WSI in Otology
Sandwell and West Birmingham NHS Trust —Birmingham
- £113,565 - £150,569 a year
- Full-time
10d
IREF Service Sales Consultant
Johnson Controls —Birmingham
- Full-time
- CRM software
- Sales
- Maintenance
Locum Consultant Burns and Plastics Surgeon
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £113,565 - £150,569 a year
- Full-time
- IT
- Nursing
Lead Facilities Maintenance Engineer
CBRE —Birmingham
- Full-time
- Microsoft Office
- HVAC
- Contracts
Commissioning & Service Engineer
CECO Environmental —Bromsgrove
- £60,000 a year
- Overtime
- Customer service
- Maintenance
- English

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Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Must have the right to work in the UK without sponsorship.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

call center team jobs in essington, sts

Technical Support Advisor

Building Safety Officer

Site Administrator

Bulk Customer Coordinator

Customer Service Representative (German-speaking)

Service Engineer

Operative - 156427

Test Centre Manager (Birmingham West)

Data Center Technician

Go-to-Market - Birmingham, United Kingdom

Hygiene Specialist - Warehouse

Field Communications Engineer

Alphega Pharmacy Business Mentor

Street Lighting Electrician - 155468

Consultant in Otolaryngology WSI in Otology

IREF Service Sales Consultant

Locum Consultant Burns and Plastics Surgeon

Lead Facilities Maintenance Engineer

Commissioning & Service Engineer

I want to receive the latest job alerts for call center team in essington, sts

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