Reactive helpdesk coordinator Work, Jobs in Euxton, Lan (with Salaries)

Reactive Helpdesk Coordinator
Taylored Facilities Management Ltd —Liverpool
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
5d
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
8d
Client Services Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
8d
Operations Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
8d
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
8d
Service and Operations Coordinator
Canning Generator Solutions —Widnes
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Free parking
Quick apply
Service Delivery Controller
Bellrock Property and Facilities Management —Oldham
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply

Related jobs to explore

Based on your search for reactive helpdesk coordinator

Reactive Helpdesk Coordinator
Taylored Facilities Management Ltd —Liverpool
We are looking for someone who thrives in a busy environment and enjoys problem solving and coordinating multiple activities simultaneously.
£28,000 - £30,000 a year
Quick apply
5d
IT Helpdesk Coordinator
The Config Team —Skelmersdale
A valid UK driving license. Ensure suitable quality assurance by working with the helpdesk team to ensure emails and tickets are resolved within agreed SLAs and…
Quick apply

I want to receive the latest job alerts for reactive helpdesk coordinator in euxton, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

reactive helpdesk coordinator jobs near euxton, lan

Operations Coordinator jobs in Widnes

Service Coordinator jobs in Manchester

Client Services Coordinator jobs in Manchester

Operations Coordinator jobs in Manchester

Customer Service Coordinator jobs in Manchester

Part Time Event Coordinator jobs in London

Operations Coordinator jobs in Hertfordshire

Operations Coordinator jobs in Edinburgh

Operations Coordinator jobs in Bristol

Marketing Coordinator jobs in London

Event Coordinator jobs in Essex

Facilities Coordinator jobs in Manchester

Operations Coordinator jobs in Bath

Minicab Controller jobs in North West London

Trainee Air Traffic Controller jobs in London

Stock Controller jobs in Stoke On Trent St4

Helpdesk Coordinator jobs in Glasgow

Wedding Event Coordinator jobs in London

Helpdesk Coordinator jobs in Maidenhead

Helpdesk Coordinator jobs in Chandlers Ford

Reactive Helpdesk Coordinator

Taylored Facilities Management Ltd
Liverpool

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
5 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Facilities management
Maintenance
Microsoft Office
IT
Communication skills
Time management
Help desk

Full job description

About Us

Taylored Facilities Management Ltd is a long-established, multi-disciplinary facilities management company delivering electrical, mechanical, drainage and building fabric services across a wide range of commercial clients throughout the North West and beyond.

Due to continued growth and an expanding client base, we are looking to recruit an organised, proactive and customer-focused Reactive Helpdesk Coordinator to become a key part of our operations team.

This is a fast-paced and rewarding role where no two days are the same. You will be the first point of contact for our clients and play a crucial role in ensuring reactive maintenance issues are dealt with quickly, professionally and efficiently.

The Role

As a Reactive Helpdesk Coordinator, you will be responsible for managing reactive maintenance requests from initial call through to completion and invoicing.

Working closely with engineers, subcontractors and clients, you will ensure that works are allocated promptly, service level agreements are achieved and clients remain informed throughout the process.

Key Responsibilities

Managing reactive maintenance jobs from initial client contact through to completion.
Logging and raising jobs on the company management system.
Scheduling and allocating engineers and subcontractors efficiently.
Monitoring job progress and ensuring contractual response times and SLAs are met.
Providing regular updates to clients and maintaining excellent communication throughout the lifecycle of each job.
Obtaining quotations from subcontractors and suppliers where required.
Chasing updates, completion notes and certification from engineers and subcontractors.
Escalating urgent issues to management where necessary.
Assisting with invoicing and job close-down procedures.
Maintaining accurate records and ensuring all information is captured correctly within company systems.
Supporting the wider administration and operations team when required.

About You

We are looking for someone who thrives in a busy environment and enjoys problem solving and coordinating multiple activities simultaneously.

The ideal candidate will have:

Previous experience in a helpdesk, scheduling, facilities management, maintenance or service coordination role.
Experience working within a reactive maintenance environment would be highly advantageous.
Excellent communication and customer service skills.
Strong organisational and time management abilities.
The ability to prioritise workloads and remain calm under pressure.
Good IT skills including Microsoft Office packages.
Experience using CAFM or job management software such as SimPro, Eworks, Joblogic or similar would be advantageous.
A positive attitude and a willingness to learn and develop.

What We Offer

Competitive salary of £28,000 - £30,000 depending on experience.
NEST pension scheme.
Free on-site parking.
Opportunities for career progression and development.
Supportive and friendly working environment.
The opportunity to join a growing and ambitious business with exciting plans for the future.

Why Join Taylored FM?

At Taylored FM, we pride ourselves on delivering excellent service and building long-term relationships with our clients and our team.

If you enjoy working in a fast-paced environment, solving problems and making a real difference to clients every day, we would love to hear from you.

Pay: £28,000.00-£30,000.00 per year

Benefits:

Free parking
On-site parking

Application question(s):

Do you have previous experience working within a facilities management, maintenance, engineering or service coordination environment?

Experience:

Helpdesk Administrator: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

reactive helpdesk coordinator jobs in euxton, lan

Reactive Helpdesk Coordinator

Customer Service Coordinator

Client Services Coordinator

Operations Coordinator

Service Coordinator

Service and Operations Coordinator

Service Delivery Controller

Related jobs to explore

I want to receive the latest job alerts for reactive helpdesk coordinator in euxton, lan

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected