Call centre assistant/ administrator Work, Jobs in Eversley, Ham (with Salaries)

GP Assistant
The Confederation, Hillingdon CIC —Hillingdon
- £26,000 - £36,000 a year
Quick apply
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- £14.25 - £15.75 an hour
- Weekend availability
- Medication administration
- Paid training
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GP Assistant

The Confederation, Hillingdon CIC -
Hillingdon

Quick apply

Job details

£26,000 - £36,000 a year
4 days ago

Qualifications

Collaborate with healthcare professionals
EMIS Web
Phlebotomy
Incoming mail sorting
Stakeholder liaison
Patient appointment coordination
GCSE
Blood pressure monitoring
Primary care experience
Clinical audit participation
Wound care
Venepuncture
Healthcare experience

Full job description

About Us:

The Confederation, Hillingdon CIC works with General Practice and other healthcare providers to deliver its vision for Hillingdon to deliver the best primary care outcomes for patients in the whole of London. We are a not-for-profit community interest company. The Confederation works to develop and support individual GP practices, PCNs and Neighbourhoods and their changing needs. We deliver excellent clinical services ourselves both at scale and complementary to General Practice. We are the provider representative voice for local General Practice into the wider NHS and other Partners. We are of the NHS but independent, innovative and transformational.

The Confederation determines to develop as an attractive place to work, providing rewarding roles and opportunities to grow in order to attract and retain great staff that in turn delivers our vision.

Our Values:

Location

This role will be based at Colne Union PCN in Yiewsley / West Drayton.

The PCN covers the following practices:

High Street Practice
Yiewsley Family Practice
Otterfield Medical Centre
The Green Medical Centre
Oakland Medical Centre

This role is on-site with no hybrid working.

Job Summary:

A GPA will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient.

Primary Responsibilities:

Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
Extracting all information from clinical letters that needs coding and adding to notes
Arranging appointments, referrals, tests and follow up appointments of patients
Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
Dipping urine, taking blood pressure, ECGs & phlebotomy
Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
Explaining treatment procedures to patients
Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
Support the GP with immunisations/wound care
Alert other team members to issues of quality and risk
Work to practice protocols
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Apply Practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate

Person Specification:

Essential Criteria:

GCSE Grade A to C in English and Maths
Willing to work towards a GP Assistant Certification qualification
Experience of coordinating tasks and liaising with multiple healthcare professionals both internal and external to the organisation.
Experience of using technology and digital tools
Immunisation Status - HEP B / MMR

Desirable Criteria:

Primary Care experience as a Healthcare Assistant, Practice Administrator, or other.
Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field.
Experience of using clinical systems such as EMIS.

Quick apply

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