Visitor operations manager Work, Jobs in Exeter, Dev (with Salaries)

Visitor Operations Manager
National Trust —Tiverton
- £34,437 a year
- Full-time
- Free parking
- Employee assistance programme
12d
Head of Estates & Facilities
Camphill Devon Community, —Buckfastleigh
- £55,000 - £60,000 a year
- Full-time
- Project management
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
3d
Project Support Administator
Gallifordtry —Exeter
- Full-time
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Employee assistance programme
- Employee discount
General Manager - Ye Olde Jolly Sailor
Ye Olde Jolly Sailor —Teignmouth
- £34,000 - £38,000 a year
- Weekend availability
- Hospitality
- Bar
- In-person
- Employee discount
Quick apply
2d
M&E shift supervisor
CBRE —Exeter
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
Administrative Manager
Reminiscence Learning —Wellington
- £27,000 a year
- Full-time
- Administrative experience
- Business development
- Analysis skills
Quick apply
1d
Deputy Manager
Twenty1 LTD —Torquay
- From £34,000 a year
- Full-time
- Bar
- Management
- Culinary experience
- Employee discount
Quick apply
3d
Farm Supervisor- Trow Farm
The Donkey Sanctuary —Sidmouth
- £36,289 a year
- Full-time
- Management
- IT
- Leadership
- Free parking
- Employee discount
2d
Waste Recycling Site Envoy
SWM & Waste Recycling Ltd —South Molton
- From £13.25 an hour
- Full-time
- Heavy lifting
- Maintenance
- Forklift
- Free parking
Quick apply
8d
Project Interface Lead Channings Wood FTC
Gov Facilities Services —Newton Abbot
- £46,775.42 a year
- Full-time
- Communication skills
- Employee assistance programme
Cafe Manager
Kents Cavern —Torquay
- Full-time
- Hospitality
- Leadership
- Café
Quick apply
Restaurant Manager – Ottery St Mary
Otter Garden Centres —Ottery Saint Mary
- Full-time
- Hospitality
- Management
- Restaurant management
- Free parking
- Employee discount
Shift Leader Care Worker
Diamond Care 2000 Ltd —Crediton
- £13.30 an hour
- Weekend availability
- IT
- In-person
- Care plans
- Annual leave
Quick apply
8d
Health, Safety and Fire Practitioner
Ministry of Justice —Newton Abbot
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Annual leave
3h
Farm Worker/Groom
The Donkey Sanctuary —Sidmouth
- £25,350 a year
- Full-time
- Customer service
- IT
- Communication skills
- Free parking
- Employee discount
4d
Service Team Member
National Trust —Brixham
- £13.25 an hour
- Weekend availability
- Café
- Free parking
- Employee assistance programme
12d
Warehouse Operative
PenCarrie —Willand
- English
Part Time Security Officer
Mitie —Torquay
- £13.45 an hour
- Part-time
14d
Relief Security Officer
Mitie —Torquay
- £13.45 an hour
- Part-time
- Driving

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Visitor Operations Manager

National Trust -
Tiverton

Apply Now

Job details

Permanent | Full-time
£34,437 a year
12 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Full job description

We’re looking for an experienced and passionate Visitor Operations Manager to lead the delivery of exceptional visitor experiences at the Knightshayes & East Devon property group. You’ll be responsible for making sure everyone feels welcome, safe, and satisfied—while also helping the site meet its income, operational, and service targets.

As part of the Leadership Team, you’ll take ownership of day-to-day operations, workforce planning, and service delivery, ensuring standards are consistently high and continuously improving. It’s a chance to make a real difference, welcoming and including people of all interests and backgrounds and helping to look after nature, beauty and history for everyone.

What it's like to work here:Working in this role is fast paced, people focused, and purpose driven, with a mix of leadership, operations, and commercial responsibility. No two days are the same!

You’ll be part of a collaborative and creative leadership team, working closely with the General Manager and colleagues across our property group which stretches across Mid and East Devon, including Knightshayes near Tiverton, A la Ronde in Exmouth, and a number of other smaller properties.

What you'll be doing:You’ll have a key role in making sure that operational considerations and the needs and expectations of visitors are built into business plans and designs. Leading from the front and championing the Trust’s values, you’ll ensure everyone feels welcome and valued.

We have plans to significantly grow our visitor business in the coming years and you’ll be running our visitor-facing operations. Taking ownership of the visitor journey your team will ensure our sites are safe, efficient, and profitable.

You’ll set the overall direction for how people experience their visits to Knightshayes and A la Ronde, aiming for the highest standards in presentation and customer service. You’ll lead and line manage your team, inspiring them to feel motivated, ambitious and always focused on helping people to enjoy their best possible visit – so they want to return again and again.

This is a busy and rewarding role in a supportive and inclusive environment.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking forWe’d love to hear from you if you’re;

someone with proven experience managing operations in a visitor-facing environment (heritage, tourism, leisure or similar);

precise and observant, with an excellent understanding of service delivery and customer experience;

able to think on your feet and adapt to change, working with others to solve problems and react to opportunities;

experienced in working with and influencing a range of staff, volunteers and external partners to deliver high presentation standards;

skilled in planning, problem solving, and adapting to changing demands;

great at prioritisation, delegation, and empowering staff and volunteers at every level;

knowledgeable in health & safety, compliance, and risk management; and

able to drive income and manage costs with commercial awareness and ability.

Interviews will be held on Tuesday 11 August 2026. For an informal discussion about this role please contact [email protected].

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

Apply Now

Refine Your Search

visitor operations manager jobs in exeter, dev

Visitor Operations Manager

Head of Estates & Facilities

Project Support Administator

General Manager - Ye Olde Jolly Sailor

M&E shift supervisor

Administrative Manager

Deputy Manager

Farm Supervisor- Trow Farm

Waste Recycling Site Envoy

Project Interface Lead Channings Wood FTC

Cafe Manager

Restaurant Manager – Ottery St Mary

Shift Leader Care Worker

Health, Safety and Fire Practitioner

Farm Worker/Groom

Service Team Member

Warehouse Operative

Part Time Security Officer

Relief Security Officer

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