Hire desk controller Work, Jobs in Exeter, Eng (with Salaries)

Hire Desk Controller
South West Tool Hire Company Ltd —Exeter
- £28,000 - £34,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick apply

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Hire Desk Controller
South West Tool Hire Company Ltd —Exeter
Build and maintain strong relationships with new and existing customers. Manage incoming hire enquiries by telephone, email, and in person.
£28,000 - £34,000 a year
Quick apply
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Hire Desk Controller

South West Tool Hire Company Ltd
Exeter

Quick apply

Job details

Full-time
£28,000 - £34,000 a year

Benefits

Company pension
On-site parking

Qualifications

Customer service
Organisational skills
Communication skills
Time management

Full job description

Job Title: Hire Desk Controller

Key Responsibilities:

We are looking for an organised, customer-focused, and proactive Hire Desk Controller to join our growing team. This is a fast-paced role where you'll be responsible for managing hire enquiries, coordinating equipment availability, and ensuring an excellent customer experience from enquiry through to collection and return.

The ideal candidate will have previous experience within the tool and plant hire industry, excellent communication skills, and the ability to manage multiple priorities in a busy depot environment.

Skills and Experience Needed:

Manage incoming hire enquiries by telephone, email, and in person.
Prepare hire quotations, process bookings, and raise hire contracts.
Liaise with the stakeholders to ensure accurate deliveries and collections
Maintain accurate hire records and customer information.
Build and maintain strong relationships with new and existing customers.
Work closely with the workshop and operations teams to ensure equipment is prepared and available on time
Previous experience in a Hire Desk Controller, Hire Coordinator, or Customer Service role within the tool hire, plant hire, construction, or related industry is preferred.
Strong organisational and time management skills.
Excellent communication and customer service abilities.
Strong team player with the ability to build lasting customer relationships.

Monday to Friday 07:00 to 17:00
No bank holiday working
21 days holiday per year, increasing with years served (max 25 days per year)
Pension

Salary dependant on experience.

Job Type: Full-time

Pay: £28,000.00-£34,000.00 per year

Benefits:

Company pension
On-site parking

Ability to commute/relocate:

Exeter EX2 7LL: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

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