Service desk Work, Jobs in Eye, Cam (with Salaries)

Service Desk Analyst (4 Month Contract)
Taylor Rose —Peterborough
- Communication skills
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Microsoft Outlook
- SharePoint
- Time management
- Annual leave
- Referral programme
Service Desk Co-ordinator
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
Service Support Specialist
M Group —Saint Ives
- Rotating shift
- Communication skills
- Annual leave
- Employee assistance programme
Coalition Support Service Desk Technician
General Dynamics Information Technology —Molesworth
- £29.52 - £31.51 an hour
- Weekend availability
- Remote
- Computer literacy
- Bachelor's degree
- Travel
Service Support Specialist (3 Month fixed term contract)
M Group —Saint Ives
- Rotating shift
- Communication skills
- Annual leave
- Employee assistance programme
IT Service Lead Engineer
HBP Group —Peterborough
- £60,000 - £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Leadership
Quick apply
Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK
General Dynamics Information Technology —Molesworth
- £33.97 - £35.19 an hour
- Bachelor's degree
- Travel
- No travel
IT Project Engineer
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- Azure
- Travel
- SharePoint
Quick apply
Technical Standards Manager
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
Performance Manager (6 month fixed term contract)
M Group —Saint Ives
- Night shift
- Continuous improvement
- Team management
- Organisational skills
- Annual leave
- Employee assistance programme
Executive & Democratic Services Assistant vacancy at St. Ives Town Council
Cornwall Council —Saint Ives
- Front desk
- Communication skills
8d

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Service Desk Analyst (4 Month Contract)
Taylor Rose —Peterborough
Answering telephone calls from end users in a courteous and professional manner. Logging and responding to Incidents and Requests via the Service Desk Ticket…
IT Service Desk Analyst
Carter Jonas —Peterborough
Provide professional and courteous 1st and 2nd line support via telephone, email, Microsoft Teams and remote support tools.

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Service Desk Analyst (4 Month Contract)

Taylor Rose -
Peterborough

Apply Now

Job details

Fixed term contract

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Computer repair
Inbound customer enquiry call handling
Incident management
Stakeholder liaison
Incident queue management
User account provisioning
Ticket management
Internal department liaison
User account management
Computer hardware
Technical support incident logging
ServiceNow
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills
Active Directory

Full job description

This role involves but is not limited to:

Logging and responding to Incidents and Requests via the Service Desk Ticket system in a timely manner.
Liaising with resolving areas as appropriate to ensure speedy resolutions to queries and issues raised by users.
Working to agreed processes, procedures, service levels and guidelines to deliver an efficient service to end users
Answering telephone calls from end users in a courteous and professional manner
Maintaining and supporting PCs, laptops and telephony system.
Supporting and troubleshooting core software products including Microsoft 365, Active Directory, Citrix and case management systems
Undertaking Starters, Leavers, and User account updates and administration in accordance with agreed processes.
Providing advice and guidance to end users on IT-related matters.

Requirements:

Customer Service skills
Microsoft 365, Active Directory and Citrix desktop administration
Working knowledge of service desk ticketing tools such as ServiceNow or ManageEngine
Ability to troubleshoot common hardware and software issues and find solutions
Ability to meet deadlines and adjust to changing priorities
Ability to quickly gain new skills and knowledge when faced with new challenges
Ability to work independently as well as part of the Service Desk team
Ability to work well under pressure
Excellent verbal and written communication

Company Core Values:

Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be
Integrate: Bring together people and systems into a cohesive force
Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth
Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage

Apply Now

Refine Your Search

service desk jobs in eye, cam

Service Desk Analyst (4 Month Contract)

IT Service Desk Analyst

Service Desk Co-ordinator

Service Support Specialist

Coalition Support Service Desk Technician

Service Support Specialist (3 Month fixed term contract)

IT Service Lead Engineer

Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK

IT Project Engineer

Technical Standards Manager

Performance Manager (6 month fixed term contract)

Executive & Democratic Services Assistant vacancy at St. Ives Town Council

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