Service support specialist Work, Jobs in Eye, Cam (with Salaries)

Customer Service Representative - Peterborough
Diligenta —Peterborough
- From £26,228 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Resident Contact Centre Advisor
Cross Keys Homes —Peterborough
- £28,596 - £30,102 a year
- Full-time
- Conflict management
- Communication skills
9d
HR Advisor - Health and Social Care
Glenholme Specialist Healthcare —Peterborough
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Recruiting
Quick apply
Information And Advice Officer
Peterborough City Council —Peterborough
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Ambulance Care Assistant
EMED Group —Peterborough
- £12.71 an hour
- Full-time
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Lettings Property Manager
Belvoir —Peterborough
- From £20,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
13d
Recruitment Administrator
Silver Birch Care Holdings —Peterborough
- Administrative experience
- Recruiting
- Organisational skills
- Employee assistance programme
- Referral programme
Field Sales Executive
Personal Group —Peterborough
- £28,840 - £42,000 a year
- No experience needed
- Travel
- Life insurance
Quick apply
9d
Health and Social Care Trainer
Glenholme Specialist Healthcare —Peterborough
- £31,000 - £35,000 a year
- Full-time
- Remote
- Management
- Computer literacy
- BLS Certification
- Employee assistance programme
- Life insurance
Quick apply
Customer Service Administrator
General & Medical —Peterborough
- £24,800 - £26,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Annual leave
Quick apply
9d
Warehouse - Operative Nights
Evri —Peterborough
- £13.70 - £20.55 an hour
- Overtime
- Annual leave
14d
Estate Administrator
Savills —Peterborough
- Full-time
- Annual leave
Domestic Abuse Outreach Coordinator
IMPAKT Housing & Support —Peterborough
- From £28,000 a year
- Weekend availability
- Analysis skills
- Computer skills
- Communication skills
- Health & wellbeing programme
- Employee discount
14d
Trainer - Residential Childcare Services
Silver Birch Care Holdings —Peterborough
- £35,000 - £40,000 a year
- Full-time
- Travel
- Organisational skills
- Training & development
- Employee assistance programme
- Referral programme
Support Worker - Peterborough (PE6)
Keys Children —Peterborough
- £14.05 - £14.75 an hour
- Full-time
- Experience working with children
- Communication skills
- Annual leave
Quick apply
Operations Manager
Guyatt House Care —March
- Up to £47,000 a year
- Full-time
- Business development
- Mentoring
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
6d
Warehouse Operative - Nights
Evri —Peterborough
- £12.71 an hour
- Full-time
- Annual leave
Sales Support Specialist
Caterpillar —Peterborough
- From £41,593 a year
- Full-time
- Salesforce
- Annual leave
12d
Administrator - Children in Care Health
East of England Community Health and Care NHS Trust (Cambridgeshire) —Peterborough
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Typing
2d
Support Worker
Liaise - Peterborough Road —Peterborough
- £13.45 an hour
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Customer Service Representative - Peterborough

Diligenta -
Peterborough

Quick apply

Job details

Full-time
From £26,228 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Pension
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Representative
Salary: From £26,228
Monday-Friday, 8:30am - 6pm
Permanent and FTC opportunities available
Lynch Wood, Peterborough PE2 6FY

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, handling calls to and from customers about their life assurance, savings, investments, or pension plans. Whether helping customers planning for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.
Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

We deliver exceptional customer service to customers on behalf of many well-known brands and our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

service support specialist jobs in eye, cam

Customer Service Representative - Peterborough

Resident Contact Centre Advisor

HR Advisor - Health and Social Care

Information And Advice Officer

Ambulance Care Assistant

Lettings Property Manager

Recruitment Administrator

Field Sales Executive

Health and Social Care Trainer

Customer Service Administrator

Warehouse - Operative Nights

Estate Administrator

Domestic Abuse Outreach Coordinator

Trainer - Residential Childcare Services

Support Worker - Peterborough (PE6)

Operations Manager

Warehouse Operative - Nights

Sales Support Specialist

Administrator - Children in Care Health

Support Worker

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