1st/2nd line it support Work, Jobs in Farnborough, Eng (with Salaries)

1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Excel
Quick apply
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
CSS Field Service Engineer
Roke Manor Research Limited —Woking
- Military
- Engineering
- Driving
CSS Field Service Engineer
Roke —Woking
- Full-time
- Military
- Engineering
- Driving

I want to receive the latest job alerts for 1st/2nd line it support in farnborough, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

1st/2nd line it support jobs near farnborough, eng

1st/2nd Line IT Support Engineer - Farnborough

Microbyte Solutions Ltd -
Farnborough

Quick apply

Job details

Full-time

Qualifications

Microsoft Word
Google Suite
Microsoft Excel
Azure
Customer service
Microsoft Office
CompTIA Network+
IT
Communication skills
Active Directory
CompTIA A+

Full job description

1st/2nd LINE HELPDESK ENGINEER – WHITE LABEL IT (FARNBOROUGH BASED)

White Label IT are looking for an IT helpdesk engineer to join their talented team and be part of their exciting growth plans. White Label IT is a unique company with an exciting mission; to deliver high quality helpdesk support for other IT companies in the UK and abroad! You’ll be working as part of a global team with offices in the UK, Dubai and the USA.

This role will be primarily based in our Farnborough offices and be predominantly office based, with regular trips to London Bridge and Peterborough HQ during probation.

Ideally, previous IT experience is required and you should be someone who can cope with pressure, learn quickly, and is eager to expand their knowledge of IT. You will need to demonstrate critical thinking, good communication skills and problem-solving, with some basic general IT support scenario questions.

If you’re successful, you’ll be introduced to a whole new way or doing IT, with systems, processes, and lots of room for growth, potentially into our sister MSP (Microbyte).

Essential Duties and Responsibilities:

Answer support queries via phone and email
Logging of customer requests and incidents
Diagnosing and rectifying end user IT problems
Provide help with Apps such as 365 and Gsuite etc.
Setting up new users' accounts and profiles and dealing with password issues
Working with senior engineers on escalated tickets
Logging and escalating calls with third parties where required

Skills & Experience Required:

Exceptional customer service and confident communication skills
Enthusiasm, willingness to learn and make friends
Some experience using Office 365, Azure or Active Directory
Basic network troubleshooting would be a big help
Knowledge of MS Office, Word, Excel etc.
Basic understanding of PC, laptop and tablet set-up and configuration.
A+, Network+,MS900 or AZ900 will help greatly1

Quick apply

Refine Your Search

1st/2nd line it support jobs in farnborough, eng

1st/2nd Line IT Support Engineer - Farnborough

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

CSS Field Service Engineer

CSS Field Service Engineer

I want to receive the latest job alerts for 1st/2nd line it support in farnborough, eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected